TrainingBriefs® Personal Phone Calls
New eLearning Course
eLearning Course

TrainingBriefs® Personal Phone Calls

Addressing Work-Life Balance Issues

You have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Learning Path & Details


  • Developing Core Leadership Skills
  • Ensuring Professional and Compliant Behavior

Learning Objectives

  • Effectively work with an employee making and receiving too many personal phone calls during work.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.


  • Audible Narration
  • Linear Navigation
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment
  • Downloadable Job Aid
  • Downloadable FAQ

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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.

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Training Files (1)

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Additional Information

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. There are times, when employees don’t perform their jobs up to our expectations for a variety of reasons. It’s your job, as a manager, to communicate and reinforce those expectations and find appropriate solutions, when those expectations are not met.

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