New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.
When it comes to internal customers, we need to look for a way to fix the problem. Try to find alternative solutions. And finally, we need to follow up with the co-worker. Letting them know the status of things.
Integrated video, audible narration, interactions, mobile design, post-test.