TrainingBriefs® Coworkers Are Customers, Too!
eLearning Course

TrainingBriefs® Coworkers Are Customers, Too!

New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

Create Account Sign In216 views

Type:eLearning - TrainingBriefs®
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Communication, Professionalism, Learning Reinforcement
Competencies:Creating Customer Loyalty, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:The Importance of Internal Customers
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Languages:English
Trainer Comments:When it comes to internal customers, we need to look for a way to fix the problem. Try to find alternative solutions. And finally, we need to follow up with the co-worker. Letting them know the status of things.
Seat Time:5 Minutes
Interactivity:Integrated video, audible narration, interactions, mobile design, post-test.

Request a Quote

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).

There are volume as well as multi-year discounts available.

Login to Request a Quote

TitleTypeTime/PagesLanguage 

Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.


Related Assets (5 assets) Show More Assets ▼


Share on Social Networks: