TrainingBriefs® Coworkers Are Customers, Too!
eLearning Course

TrainingBriefs® Coworkers Are Customers, Too!

The Importance of Internal Customers

New Micro-Learning! When it comes to customer service during the workday, it’s best to remember that we are ALL responsible for customer service. Our internal customers – members of our department or other departments – are just as important as our external customers.

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Learning Path & Details

Competencies

  • Creating Customer Loyalty
  • Developing Critical Work Skills

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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Training Files (1)

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Additional Information

Trainer Comments: When it comes to internal customers, we need to look for a way to fix the problem. Try to find alternative solutions. And finally, we need to follow up with the co-worker. Letting them know the status of things.


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