TrainingBriefs® Competing Customer Service Priorities
eLearning Course

TrainingBriefs® Competing Customer Service Priorities

New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

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Type:eLearning - TrainingBriefs®
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Sales & Service, Learning Reinforcement
Competencies:Developing High-Performing Work Habits, Creating Customer Loyalty
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Customer Service Strategies
Source Program:Glad I Could Help: Real Customer Service Situations for Discussion™
Trainer Comments:When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention.
Seat Time:5 Minutes
Interactivity:Integrated video, audible narration, interactions, mobile design, post-test.

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