eLearning Course

TrainingBriefs® Competing Customer Service Priorities

Customer Service Strategies

New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

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Learning Path & Details

Personal Performance
Type: eLearning - TrainingBriefs®
Audience: Employees / Staff
Level: Foundational
Seat Time: 5 Minutes

Topics

Suggested Industry Usage

Competencies

Creating Customer Loyalty
Developing High-Performing Work Habits

Learning Objectives

Effectively handle the interruptions.

Interactivity

Audible Narration
Integrated Video
Interactions and Activities
Post-Assessment

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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.

Training Files (1)

English

Title	Type	Time/Pages	Language
NEW TrainingBriefs® - Competing Customer Service Priorities eLearning File	eLearning Course	–	English	Preview

Additional Information

New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.

Trainer Comments: When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention.