Training Assets Gateway
eLearning Course
TrainingBriefs® Competing Customer Service Prioritieshttps://trainingassetsgateway.com/assets/elearning/trainingbriefs-competing-customer-service-priorities-2068
New Micro-Learning! Customers deserve our undivided attention. Being interrupted by the phone when you are dealing with a face-to-face customer can be a challenge if you don’t know the steps to take.
291 views
| Type: | eLearning - TrainingBriefs® ID:2068 |
|---|---|
| Course Level: | Foundational |
| Learning Paths: | Personal Performance |
| Main Topic: | Customer Service |
| Other Topics: | Sales & Service, Learning Reinforcement |
| Competencies: | Developing High-Performing Work Habits, Creating Customer Loyalty |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Available Formats: | Interactive eLearning |
| Subject: | Customer Service Strategies |
| Source Program: | Glad I Could Help: Real Customer Service Situations for Discussion™ |
| Languages: | English |
| Trainer Comments: | When you give a customer your undivided attention, they feel valued and important. Customers should always be the center of your attention. |
| Seat Time: | 5 Minutes |
| Interactivity: | Integrated video, audible narration, interactions, mobile design, post-test. |
| ||||||
| Title | Type | Time/Pages | Language | |||
|---|---|---|---|---|---|---|
Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.
Related Assets ( assets) Show More Assets ▼
| Asset | Topic | Type | |
|---|---|---|---|
 | TrainingBriefs® Behaviors to Improve Customer Service | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® Serving the Customer | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® Creating a Positive Customer Experience | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® Diffusing Customer Emotions | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® The Angry Customer | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® Coworkers Are Customers, Too! | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® Dealing with Angry Customers | Customer Service | eLearning - TrainingBriefs® |
 | TrainingBriefs® What Language Is That? | Diversity | eLearning - TrainingBriefs® |
 | TrainingBriefs® Kindness Matters | Workplace Civility | eLearning - TrainingBriefs® |
 | TrainingBriefs® Resolving Sales Problems | Sales & Service | eLearning - TrainingBriefs® |