TrainingBriefs® Communicating with Difficult Employees

Effective Leadership & Communication

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

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Learning Path & Details

Leadership
Type: eLearning - TrainingBriefs®
Audience: Managers / Supervisors
Level: Foundational
Seat Time: 5 Minutes

Topics

Suggested Industry Usage

Competencies

Developing Core Leadership Skills
Leading and Managing for Peak Performance

Interactivity

Audible Narration
Integrated Video
Interactions and Activities
Post-Assessment

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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

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Training Files (1)

English

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Additional Information

Trainer Comments: Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees.