TrainingBriefs® Communicating with Difficult Employees
New eLearning Course
eLearning Course

TrainingBriefs® Communicating with Difficult Employees

New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.

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Type:eLearning - TrainingBriefs® ID:2343 
Course Level:Foundational
Learning Paths:Leadership
Main Topic:Leading
Other Topics:Communication, Interpersonal Skills
Competencies:Leading and Managing for Peak Performance, Developing Core Leadership Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:Interactive eLearning
Subject:Effective Leadership & Communication
Source Program:Peer Today, Boss Tomorrow™: Navigating Your Changing Role
Languages:English
Trainer Comments:Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees.
Seat Time:5 Minutes
Interactivity:Integrated video, audible narration, interactions, mobile design, post-test.

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