TrainingBriefs® Communicating with Difficult Employees
Effective Leadership & Communication
New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.
Learning Path & Details
- Leadership
- Type: eLearning - TrainingBriefs®
- Audience: Managers / Supervisors
- Level: Foundational
- Seat Time: 5 Minutes
Suggested Industry Usage
Competencies
- Developing Core Leadership Skills
- Leading and Managing for Peak Performance
Learning Objectives
- Understand how communication skills are vital to being an effective leader.
- Learn that asking good questions can quickly get to the root problem.
Interactivity
- Audible Narration
- Integrated Video
- Interactions and Activities
- Post-Assessment
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Training Files (1)
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
| eLearning Course | – | English | Preview |
Additional Information
New Micro-Learning! In conversations with employees that may be somewhat challenging, it’s important for you to have some strong communication skills. Asking good questions is one such skill. Communicating with an employee who may be defensive requires you to model an open, questioning stance - we can call it the learning stance.
Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees.
Trainer Comments: Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees.
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