TrainingBriefs® Behaviors to Improve Customer Service

Customer Service Tips

New Micro-Learning! Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

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Learning Path & Details

Personal Performance
Type: eLearning - TrainingBriefs®
Audience: Employees / Staff
Level: Foundational
Seat Time: 5 Minutes

Topics

Suggested Industry Usage

Competencies

Developing Critical Work Skills
Taking the Initiative

Interactivity

Audible Narration
Integrated Video
Interactions and Activities
Post-Assessment

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Training Files (1)

English

Title	Type	Time/Pages	Language

Additional Information

Trainer Comments: It’s not hard to think like a customer. Believe it or not, you are already a customer service expert. When you are not at work, you are the customer.