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ID: 2021
TrainingBriefs® Behaviors to Improve Customer Service
eLearning Course

TrainingBriefs® Behaviors to Improve Customer Service

New Micro-Learning! Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

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Type:eLearning - TrainingBriefs®
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Interpersonal Skills, Sales & Service, Professionalism, Learning Reinforcement
Competencies:Taking the Initiative, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Customer Service Tips
Source Program:Courage 2 Coach™
Languages:English
Trainer Comments:It’s not hard to think like a customer. Believe it or not, you are already a customer service expert. When you are not at work, you are the customer.
Seat Time:5 Minutes
Interactivity:Integrated video, audible narration, interactions, mobile design, downloadable take-away, post-test.

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