TrainingBriefs® Behaviors to Improve Customer Service
eLearning Course

TrainingBriefs® Behaviors to Improve Customer Service

Customer Service Tips

New Micro-Learning! Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

Learning Path & Details

Competencies

  • Developing Critical Work Skills
  • Taking the Initiative

Learning Objectives

  • Understand the importance of customer service.
  • How can you provide great customer service.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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Training Files (1)

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Additional Information

New Micro-Learning!

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

Trainer Comments: It’s not hard to think like a customer. Believe it or not, you are already a customer service expert. When you are not at work, you are the customer.


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