Johnny the Bagger: A True Story of Customer Service™ (eLearning Classic)
eLearning Course

Johnny the Bagger: A True Story of Customer Service™ (eLearning Classic)

This course focuses on how you can provide exceptional service to your customers. Exceptional service happens when it comes from the heart of each of us. And anyone, no matter who they are or what they do in the organization, can make a difference. Based on a true story, Johnny the Bagger® is designed to show an example of great customer service through the story of Johnny, the grocery bagger.

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Type:eLearning - Classics
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Change, Communication, Motivation, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Customer Loyalty
Source Program:Johnny the Bagger®: A True Story of Customer Service™
Trainer Comments:Use this self-study course to empower and excite all employees about bringing service to the front-line of business.
Diversity Profile:Teen Caucasian male with Down syndrome; Diverse video cast; Various ages
Seat Time:30 - 45 minutes
Interactivity:Linear navigation, pre- and post-assessment, full video

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