An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)
New eLearning Course
eLearning Course

An Employee Who Makes Unacceptable Mistakes (Managing Essentials™ Series)

Coaching for Peak Performance

New Just-In-Time Performance Management Tool! You have an employee who makes unacceptable mistakes. What do you do? There are five steps you can take to help the situation.

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Learning Path & Details

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to effectively work with an employee who makes unacceptable mistakes.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Interactivity

  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Downloadable Job Aid
  • Downloadable FAQ

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Training Files (1)

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eLearning CourseEnglishPreview

Additional Information

State the problem and back it up with specific examples. Explain the effect of the errors on the organization and the work of others. Ask for feedback to discover the reason for the mistakes and really listen. Does the employee lack certain job skills, not understand a procedure, or simply not know what’s expected? Get agreement the mistakes being made are a problem. If necessary, point out that failing to improve may result in probation.

Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.

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