eLearning Course

Addressing a Race Discrimination Complaint (Managing Essentials™ Series)

New Just-In-Time Performance Management Tool! You have an employee who feels discriminated against at work based on their race. What do you do? There are five steps you can take to help the situation.

Learning Paths & Details

Competencies

  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Effectively working with an employee who feels discriminated against at work based on their race.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Interactivity

  • Integrated Video
  • Interactions and Activities
  • Downloadable Job Aid
  • Downloadable FAQ

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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Also Available as: Video Vignettes

Managing Essentials™ Race Discrimination

Managing Essentials™ Race Discrimination

An employee comes to you and feels that they have been the target of racial discrimination. What do you do? This video scenario provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Training Files (1)

TitleTypeTime/PagesLanguage
eLearning Course EnglishDemo

Additional Information

Racial discrimination is illegal. Ask the employee why they feel discriminated against. Don’t react with denials or arguments. Listen and accept what the person says as the way they feel. You may need a day or two to get the facts and talk to others - including legal counsel or Human Resources. Be open to the possibility of unconscious bias or the appearance of discrimination.

Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.

More From the Series: Managing Essentials™


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