Got Sales?™ Relationship Development
eLearning Course

Got Sales?™ Relationship Development

Good relationships allow your organization to build customer loyalty. Studies show that whenever possible, over 50% of customers avoid vendors with whom they have no relationship. Good relationships encourage customers to remain loyal and continue purchasing from you. By the end of this module, you will be able to identify the categories of customer relationships, their importance and the techniques for building them.

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Type:eLearning - LearningBytes®
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Sales, Sales & Service
Competencies:Sales Performance, Sales Training
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Building a Relationship with Your Customer
Source Program:Stand Alone
Trainer Comments:There are three techniques to building good customer relationships at your organization. These techniques include using good relationship skills, sustaining interest, and asking good questions.
Seat Time:20 Minutes25
Interactivity:Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.

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