Product and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. It also includes understanding how customers use your solutions within a variety of applications.
To have a solid product and solution understanding, you must understand typical product and service problems. For example, if you are selling preventive maintenance for equipment your organization manufacturers, what problems may occur if maintenance is either not performed or deferred?
Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.
Request a Quote
All government customers (local, county, state and federal) now get 25% off all training! Offer ends on 9/30/2020. Note: TrainingBriefs® bundles are excluded from this offer.
Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.
Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.