Got Sales?™ Outbound Telephone Selling Techniques

Mastering Telephone Sales

Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.

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Learning Path & Details

Personal Performance
Type: eLearning - LearningBytes®
Audience: General
Level: Foundational
Seat Time: 22 Minutes

Topics

Suggested Industry Usage

Competencies

Sales Performance
Sales Training

Interactivity

Audible Narration
Linear Navigation
Interactions and Activities
Pre-Assessment
Post-Assessment
Audio Conversations

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Training Files (1)

English

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Additional Information

Trainer Comments: A key requirement for successful outbound telephone selling is the ability to generate interest. Chances are, when you call a customer, you’re interrupting their day. What you have to offer must be compelling enough for the customer to put aside what they were doing and have a conversation with you.