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Got Sales?™ Outbound Telephone Selling Techniques
Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
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| Type: | eLearning - LearningBytes® |
|---|---|
| Course Level: | Foundational |
| Learning Path: | Personal Performance |
| Main Topic: | Sales & Service |
| Other Topics: | Sales, Customer Service |
| Competencies: | Sales Performance, Sales Training |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Available Formats: | Interactive eLearning |
| Subject: | Mastering Telephone Sales |
| Source Program: | Stand Alone |
| Languages: | English |
| Trainer Comments: | A key requirement for successful outbound telephone selling is the ability to generate interest. Chances are, when you call a customer, you’re interrupting their day. What you have to offer must be compelling enough for the customer to put aside what they were doing and have a conversation with you. |
| Seat Time: | 22 Minutes |
| Interactivity: | Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration. |
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