eLearning Course
Got Sales?™ Outbound Telephone Selling Techniques
Mastering Telephone Sales
Outbound telephone selling is the process of using the telephone to proactively contact customers and engage in open-dialogue (non-scripted) sales conversations. By the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
Learning Path & Details
- Personal Performance
- Type: eLearning - LearningBytes®
- Audience: General
- Level: Foundational
- Seat Time: 22 Minutes
Topics
Suggested Industry Usage
Competencies
- Sales Performance
- Sales Training
Interactivity
- Audible Narration
- Linear Navigation
- Interactions and Activities
- Pre-Assessment
- Post-Assessment
- Audio Conversations
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Training Files (1)
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
| eLearning Course | – | English | Preview |
Additional Information
Trainer Comments: A key requirement for successful outbound telephone selling is the ability to generate interest. Chances are, when you call a customer, you’re interrupting their day. What you have to offer must be compelling enough for the customer to put aside what they were doing and have a conversation with you.
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