Got Sales?™ Handling Objections
eLearning Course

Got Sales?™ Handling Objections

Overcoming Sales Objections

Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them.

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Learning Path & Details

Competencies

  • Developing High-Performing Work Habits
  • Sales Performance
  • Sales Training

Interactivity

  • Audible Narration
  • Linear Navigation
  • Interactions and Activities
  • Pre-Assessment
  • Post-Assessment
  • Audio Conversations

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Training Files (1)

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Additional Information

Trainer Comments: Think of an objection as a gift from the customer. Objections require an emotional investment, and few customers will go through the work of articulating an objection unless they’re truly considering what you have to offer.


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