eLearning Course

Got Sales?® Customer Care

Taking Care of Customers

Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

Learning Path & Details

Competencies

  • Creating Customer Loyalty
  • Developing High-Performing Work Habits
  • Sales Performance
  • Sales Training

Learning Objectives

  • Identify the importance of customer care
  • Identify the techniques for providing excellent customer care

Interactivity

  • Audible Narration
  • Linear Navigation
  • Interactions and Activities
  • Pre-Assessment
  • Post-Assessment
  • Audio Conversations

Buying Options

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The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Sollah Hosted $16.95 (Minimum 100 learners)

The course will be uploaded to TRAININGFLOW™. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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eLearning - Client Hosted $14.00 (Minimum 100 learners)

The course will be packaged for use in YOUR OWN LMS. Course pricing is based on the total number of learners for the chosen license period (1-3 years). There are volume as well as multi-year discounts available.
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Training Files (1)

TitleTypeTime/PagesLanguage
eLearning Course EnglishDemo

Additional Information

Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

By the end of this module, you will be able to identify the importance of customer care and the techniques for providing excellent customer care.


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