Got Sales?™ Customer Care
eLearning Course

Got Sales?™ Customer Care

Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

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Type:eLearning - LearningBytes®
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Customer Service
Other Topics:Sales, Sales & Service, Selling
Competencies:Developing High-Performing Work Habits, Creating Customer Loyalty, Sales Performance, Sales Training
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Taking Care of Customers
Source Program:Stand Alone
Trainer Comments:By the end of this module, you will be able to identify the importance of customer care and the techniques for providing excellent customer care.
Seat Time:25 Minutes
Interactivity:Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.

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