Got Sales?™ Customer Business Understanding
eLearning Course

Got Sales?™ Customer Business Understanding

Understanding Customer Needs

Customer business understanding is the preparation, study, and questioning required to determine and document the unique business issues for a specific customer. This includes developing solutions tailored to the customer’s individual business requirements. understanding the nuances of the customers you serve can be challenging. The techniques in this course are designed to help you with this task.

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Learning Path & Details


  • Developing High-Performing Work Habits
  • Sales Performance
  • Sales Training


  • Audible Narration
  • Linear Navigation
  • Interactions and Activities
  • Pre-Assessment
  • Post-Assessment
  • Audio Conversations

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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.

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Training Files (1)


Additional Information

Trainer Comments: Foster customer relationships and to recommend solutions to meet each customer’s unique business needs. In order to do so, you must truly understand the customer’s business – what makes them tick, and how they use your solutions to meet their needs and achieve their goals.

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