Got Sales?™ Cross-Selling and Up-Selling
eLearning Course

Got Sales?™ Cross-Selling and Up-Selling

Cross- and up-selling offers customers additional value by exposing them to solutions they might never have considered. They are both key to the selling process. By the end of this module, you will be able to identify the difference between cross-selling and up-selling, their importance and their techniques.

Create Account Sign In2141 views

Type:eLearning - LearningBytes®
Course Level:Foundational
Learning Path:Personal Performance
Main Topic:Sales & Service
Other Topics:Sales, Customer Service
Competencies:Sales Performance, Sales Training
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Available Formats:Interactive eLearning
Subject:Successful Cross-Selling and Up-Selling
Source Program:Stand Alone
Trainer Comments:Cross-selling and up-selling are important to maintaining customer satisfaction and building customer loyalty. They can also boost your dealer’s revenue, helping the business prosper.
Seat Time:25 Minutes
Interactivity:Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.

Request a Quote

Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).

There are volume as well as multi-year discounts available.

Login to Request a Quote


Press CTRL and click or right click and select "Open in New Tab" to play a component in a separate tab.

Related Assets (5 assets) Show More Assets ▼

Share on Social Networks: