eLearning Course
Got Sales?™ Consultative Selling
In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.
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| Type: | eLearning - LearningBytes® |
|---|---|
| Course Level: | Foundational |
| Learning Path: | Personal Performance |
| Main Topic: | Sales & Service |
| Other Topics: | Sales, Customer Service |
| Competencies: | Sales Performance, Sales Training |
| Suggested Industry Usage: | Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality |
| Available Formats: | Interactive eLearning |
| Subject: | Techniques for Selling Based on Customer Need |
| Source Program: | Stand Alone |
| Languages: | English |
| Trainer Comments: | Every customer has a unique set of business issues. Every customer uses their products or services differently; every customer has their own unique preferences and ownership practices. There is no one size fits all. |
| Seat Time: | 20 Minutes |
| Interactivity: | Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration. |
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