Got Sales?™ Consultative Selling
Techniques for Selling Based on Customer Need
In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.
Learning Path & Details
- Personal Performance
- Type: eLearning - LearningBytes®
- Audience: General
- Level: Foundational
- Seat Time: 20 Minutes
Topics
Suggested Industry Usage
Competencies
- Sales Performance
- Sales Training
Learning Objectives
- Identify the reasons for selling consultatively
- Identify the techniques for consultative selling
Interactivity
- Audible Narration
- Branching
- Interactions and Activities
- Pre-Assessment
- Post-Assessment
- Audio Conversations
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Training Files (1)
| Title | Type | Time/Pages | Language | |
|---|---|---|---|---|
| eLearning Course | – | English | Preview |
Additional Information
In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so. Every customer has a unique set of business issues. Every customer uses their products or services differently; every customer has their own unique preferences and ownership practices. There is no one size fits all.
Trainer Comments: Every customer has a unique set of business issues. Every customer uses their products or services differently; every customer has their own unique preferences and ownership practices. There is no one size fits all.
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