In consultative selling, customer needs are the basis of the sales conversation. The salesperson doesn’t present product or service solutions without first making sure they address a customer need. By the end of this course, you will be able to identify the reasons you should sell consultatively and the techniques for doing so.
Every customer has a unique set of business issues. Every customer uses their products or services differently; every customer has their own unique preferences and ownership practices. There is no one size fits all.
Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.