Got Performance?® Handling Interruptions with a Smile

Delivering Exemplary Customer Service

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

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Learning Path & Details

Personal Performance
Type: eLearning - LearningBytes®
Audience: General
Level: Foundational
Seat Time: 13 Minutes

Topics

Suggested Industry Usage

Competencies

Creating Customer Loyalty
Developing Critical Work Skills

Interactivity

Audible Narration
Branching
Integrated Video
Interactions and Activities
Post-Assessment

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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.

Training Files (1)

English

Title	Type	Time/Pages	Language

Additional Information

Trainer Comments: This module focuses on how to maintain a positive attitude even when handling multiple requests and interruptions. By the end of this module, you will be able to identify behaviors that impact customer loyalty and actions for effectively dealing with competing customer service priorities.