Exceeding Internal Customer Expectations
eLearning Course

Exceeding Internal Customer Expectations

Internal Customers Are Important, Too!

“Customer service” is sometimes used as a buzz phrase. We hear that great customer service, for our external customer, depends on excellent internal customer service. But what does that mean? Having satisfied customers leads to increased revenue and increased brand awareness. Having satisfied employees is the key contributor to a company’s success — especially in tough economic times.

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Learning Path & Details

Competencies

  • Creating Customer Loyalty
  • Developing Critical Work Skills
  • Developing High-Performing Work Habits

Interactivity

  • Audible Narration
  • Linear Navigation
  • Branching
  • Integrated Video
  • Interactions and Activities
  • Post-Assessment

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Our interactive eLearning courses are designed to meet the growing training needs of your organization and your employees. Whether you have 100 or 100,000 employees, we have a learning solution for you.

Course pricing is based on the total number of learners for the chosen license period (1-3 years).
There are volume as well as multi-year discounts available.

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Training Files (1)

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Additional Information

Trainer Comments: Taking the time to provide exceptional internal customer service will go a long way in opening opportunities in your career, burnishing your reputation and positioning you for success – and you’ll have lots of very satisfied colleagues advocating for you.


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