After you’ve proposed a solution, answered any customer objections, and tied up any loose details, it’s time to ask for the order to close the sale. By the end of this course, you will be able to identify the importance of closing and the techniques to apply when closing a sale to make closing simple and non-confrontational.
Closing is asking for the order. Closing is also asking the customer to take the next step in a buying process. For example, if the next step in the buying process is for the customer to provide you with more information, closing is establishing what the customer will provide and when.
Linear navigation, pre- and post-assessment, audio conversations, interactions, audible narration.