ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Classic)
eLearning Course

ATTITUDE!™ Resolving Difficult Situations in the Workplace (eLearning Classic)

Unless you're a psychologist, no one really likes to deal with a difficult attitude... If we're really truthful, most of us would rather walk on hot coals before we'd confront one of those bad apples who are making our lives miserable at work. But did you ever stop to think about what kind of price we're paying for that self-imposed misery? This interactive course helps by providing a 5-step process to tackling difficult situations.

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Type:eLearning - Classics
Course Level:Foundational
Learning Paths:Leadership, Personal Performance
Main Topic:Collaboration
Other Topics:Communication, Interpersonal Skills, Leadership, Emotional Intelligence
Competencies:Leading and Managing for Peak Performance, Creating a Collaborative Environment, Developing Critical Work Skills
Suggested Industry Usage:Industrial & Manufacturing, Office & General, Retail & Hospitality, Government
Available Formats:Interactive eLearning
Subject:Collaborating to Resolve Workplace Issues
Source Program:ATTITUDE!™ - Resolving Difficult Situations in the Workplace
Trainer Comments:Eliminate negativity in the workplace by dealing effectively with difficult attitudes. This program helps managers, supervisors and employees recognize the characteristics of rotten attitudes and sort out the problems they cause. Interactions, video and assessments introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.
Seat Time:40 Minutes
Interactivity:Linear navigation, pre- and post-assessment, full video, interactions, audible narration.

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