An Employee Who Will Not Work Extra Hours (Managing Essentials™ Series)
eLearning Course

An Employee Who Will Not Work Extra Hours (Managing Essentials™ Series)

Managing for Peak Performance

New Just-In-Time Performance Management Tool! You have an employee who won’t stay after hours or come in early when it’s needed. What do you do? There are four steps you can take to help the situation.

Learning Path & Details


  • Developing Core Leadership Skills
  • Leading and Managing for Peak Performance

Learning Objectives

  • Understand how to respectfully work through an employee's refusal to work extra time when needed.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.


  • Audible Narration
  • Integrated Video
  • Interactions and Activities
  • Downloadable Job Aid
  • Downloadable FAQ

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Training Files (1)

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Additional Information

Let the employee know the problem with examples of how work was negatively affected when they weren’t available. Remind the employee the job occasionally requires some flexibility in hours. Ask the employee for their perspective. Listen for clues to how the problem might be solved with some creativity on both sides. Get agreement that the employee’s inability to meet your job requirements is a problem that needs solving.

Trainer Comments: When working with employees, it is important to always treat them with respect and care. This is as important to their success as it is to yours. A job well done is as important to people today as it ever was, and part of your job as manager is to help your employees achieve that goal. In many cases, when employees don’t complete their work appropriately, it is because they do not clearly understand what’s expected of them. They have not received the necessary training or instruction to do their jobs correctly.

Related Content

Explore the Program: Managing Essentials™