Complete Video Library

Diversity Trainer Assessment

Diversity Trainer Assessment

Use to assess comfort level and skill level of trainers for the often sensitive topic of diversity.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource
Diversity Version 3.0 - Organizational Development and Continuous Education

Diversity Version 3.0 - Organizational Development and Continuous Education

This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Facilitators - Defining Your Role & Responsibilities

Facilitators - Defining Your Role & Responsibilities

A focus on the role of a facilitator in the training room.

Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
Four Main Learning Styles (Overview)

Four Main Learning Styles (Overview)

Overview of the four main learning styles: visual, auditory, kinesthetic and conceptual.

Topic: Training Support Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
Generations: Harnessing the Potential of a Multigenerational Workforce

Generations: Harnessing the Potential of a Multigenerational Workforce

Perspective paper on the topic of generational diversity. Need insight on one of the most challenging opportunities in the workplace, this white paper delivers.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Generational Challenges, Inclusion / Equity / Belonging, Effective Leadership, Respect / Respectfulness
Get a Good Night’s Sleep!

Get a Good Night’s Sleep!

Getting enough sleep is essential to success. This short list of ideas preps readers on the importance of sleep. A simple regimen is given.

Topic: Employee Wellness Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Employee Resiliency, Reducing Stress (Work & Life)
Ground Rules or Agreements

Ground Rules or Agreements

Sample rules or agreements for classroom training

Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
Human Trafficking Awareness - An Overview (Hospitality Industry)

Human Trafficking Awareness - An Overview (Hospitality Industry)

Human trafficking is modern-day slavery and involves the use of force, fraud or coercion to obtain labor or commercial sex. Every year, millions of men, women and children are trafficked in countries around the world, including the United States. Traffickers often take advantage of the privacy and anonymity offered by the hospitality industry. This course can be used for SB970 (California) training requirements.

Topic: Compliance Learning Path: Ethics & Compliance Type: Trainer Resource Suggested Industry Usage: Retail & Hospitality Other Topics: Communicating Safety, Workplace Safety & Awareness
Key Concept: EEO Review

Key Concept: EEO Review

Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

Topic: Compliance Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discrimination, Discussion Trigger, Inclusion / Equity / Belonging, Training Support
Key Concept: The Competitive Advantage of Diversity & Inclusion

Key Concept: The Competitive Advantage of Diversity & Inclusion

There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.

Topic: Diversity Dynamics Learning Paths: Diversity, Equity, Inclusion & Belonging, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Inclusion / Equity / Belonging, Retention Aid, Training Support
Key Concept: Unconscious Bias Defined

Key Concept: Unconscious Bias Defined

The term "bias" may be used to describe both positive and negative mindsets towards individuals and groups. Many references to bias refer to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

Topic: Unconscious / Hidden Bias Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Diversity Dynamics, Inclusion / Equity / Belonging, Retention Aid
Manager Obligations Under the FMLA

Manager Obligations Under the FMLA

As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Management, Training Activities
Most Common Questions for Managers Regarding the FMLA

Most Common Questions for Managers Regarding the FMLA

This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discussion Trigger, Management, Training Support
Motivating Factors Handout

Motivating Factors Handout

What Motivates You to do Your Best Work? This handout allows users to quickly rank the things that motivate them.

Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Assessing Performance, Communication, Discussion Trigger, Teamwork
Navigating Change Self-Assessment

Navigating Change Self-Assessment

A simple self-assessment to trigger discussion around key change concepts.

Topic: Change Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills
Opening Your Business to the World

Opening Your Business to the World

Increasing Competitive Capacity Through Improved Global Communication! This is a perspective paper on the topic of multicultural competency.

Topic: Cultural Competency & Sensitivity Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Other Topics: Change, Communication, Diversity Dynamics, Effective Leadership, Professionalism
Overcoming Diversity Fatigue: Key Causes and Strategies for Addressing It

Overcoming Diversity Fatigue: Key Causes and Strategies for Addressing It

This whitepaper explores key causes for diversity fatigue and it outlines steps that organizations can undertake to address the fatigue and to jump start their diversity programs with renewed energy and focus.

Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Culture Commitment, Discussion Trigger, Inclusion / Equity / Belonging, Respect / Respectfulness
Personal Action Plan

Personal Action Plan

Surveys tell us that the more immediately a trainee uses the skills learned in a training session or training course, the more effective they will be at retaining the information and transforming it into new habits. Their commitment begins with a plan.

Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Retention Aid, Training Support
Perspective & Resiliency Checklist

Perspective & Resiliency Checklist

The Perspective and Resiliency Checklist will help you identify ways you can create more deposits when life is difficult. It will tell you what you are already doing right (you are making deposits whether you realize it or not). It will also point out places where there is room for growth.

Topic: Employee Resiliency Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Employee Wellness, Reducing Stress (Work & Life)
Presentation and Meeting Involvement Tips

Presentation and Meeting Involvement Tips

Tips and trick for making your next meeting or presentation a wild success! These tips are simple and easy to implement.

Topic: Meeting Preparation Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Professionalism