Complete Video Library
Old Yeller
What to do when a manager loudly insults employees
Case Studies Ethics & Compliance Harassment Prevention, Communication, Compliance, Interpersonal Skills, Management, Professionalism
Pay Day Loan
When does "borrowing" become "stealing"?
Case Studies Ethics & Compliance Ethics & Integrity, Communication, Interpersonal Skills, Effective Leadership, Professionalism
Promises, Promises
Over-promising and under delivering.
Case Studies Leadership Management, Communication, Interpersonal Skills, Motivation, Professionalism
Recruiting a New Member
Asking an existing employee to take on a mentoring role for a new employee.
Case Studies Leadership, Personal Performance Effective Leadership, Communication, Interpersonal Skills, Professionalism
Religion at Work
How to address prayer in the workplace
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
Scent-sitive Subjects
When a coworker's body odor and perfume have a negative impact on others
Case Studies Personal Performance Interpersonal Skills, Communication, Diversity Dynamics, Harassment Prevention, Professionalism
Setting Boundaries
Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.
Case Studies Leadership Effective Leadership, Communication, Interpersonal Skills, Professionalism
Shared Resources
When a colleague monopolizes shared resources
Case Studies Leadership, Personal Performance Professionalism, Communication, Interpersonal Skills, Effective Leadership
Sharing the Load
This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.
Case Studies Leadership, Personal Performance Management, Communication, Diversity Dynamics, Inclusion / Equity / Belonging, Professionalism, Respect / Respectfulness
Teamwork
What is an "unfair advantage" when you are up for a promotion?
Case Studies Leadership, Personal Performance Professionalism, Communication, Ethics & Integrity, Interpersonal Skills, Motivation
The ADA & Attendance
This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.
Case Studies Ethics & Compliance Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism
The ADA and Disability Discrimination
This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.
Case Studies Ethics & Compliance Management, Communication, Compliance, Diversity Dynamics, Harassment Prevention, Professionalism
The Assistant
Insubordination and unprofessional behavior
Case Studies Leadership Management, Communication, Harassment Prevention, Interpersonal Skills, Professionalism
The Blogger
Dealing with a coworker who discloses company information through a personal blog
Case Studies Ethics & Compliance, Leadership Communication, Interpersonal Skills, Effective Leadership, Professionalism
The Business Trip
Ethical use of an expense account
Case Studies Ethics & Compliance Ethics & Integrity, Compliance, Professionalism, Sales & Service
The Clockers
What happens when coworkers clock in and out for others?
Case Studies Ethics & Compliance Ethics & Integrity, Communication, Compliance, Interpersonal Skills, Management, Professionalism
The Company Outing
Being respectful of religious diversity
Case Studies Diversity, Equity, Inclusion & Belonging Diversity Dynamics, Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Concerned Neighbor
Sharing confidential patient information via social media
Case Studies Leadership Ethics & Integrity, Communication, Interpersonal Skills, Effective Leadership, Professionalism
The High Performer
Coaching high-performers who have trouble getting along with their co-workers
Case Studies Leadership Management, Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
The Honeymooners
When a same-sex couple gets married
Case Studies Leadership Diversity Dynamics, Communication, Harassment Prevention, Interpersonal Skills, Professionalism