Complete Video Library
Hand Washing 101
You should always wash your hands before, during, and after preparing or eating food, using the toilet, caring for someone who is sick, blowing your nose (or coughing/sneezing), handling animals or touching garbage. Think of hand washing as a process. Follow these steps to ensure proper hand washing.
Handling an Off-Topic Conversation (from Fearless Facilitation! How to Lead Effective Meetings™)
Dealing with an off-topic conversation during a meeting
Harassment & Responsibilities of Supervisors/Managers
Responsibilities of supervisors and managers to investigate all complaints.
Have a Plan, Work the Plan
Planning and organizing for results (increased productivity).
He Doesn't Look Nearly As Good In a Skirt?
Understanding that assumptions (gossip or rumor) reported as fact can have a negative impact on diversity and inclusion.
Hey, It's Just a Joke!
Impact of inappropriate humor on perceptions and workplace relationships.
Hey, It's On My Playlist
We can’t listen to whatever we want at work if it offends others; while we do have more freedom to say or do things outside the workplace, we still need to keep in mind that if our behavior offends or discriminates against someone, then it may be grounds for disciplinary action. We all must be respectful of others in the workplace.
He’s Big…Really Big
Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment. Insensitive remarks about an overweight co-worker can lead to the perception of harassment.
Hierarchy or Equality: Do you know where you stand?
How respect is defined differently in varying cultures around the world.
High Risk or Low Risk: What's your comfort level?
How uncertainty and ambiguity impacts work decisions and team relationships.
I Can't Do Anything Right
Accommodating religious differences in the workplace.
I Didn't Understand One Word
Dealing with language barriers in the workplace
I Don't Have Time (from Integrity Every Day)
This video covers the importance of maintaining accurate patient records even when time is short.
I Don't Understand
An employee has difficulty helping a patient due to a language barrier.
I Don't Want Anybody to Get in Trouble (from Integrity Every Day)
Healthcare workers' responsibility to report suspicious activity.
I Got This in the Mail...
This vignette covers union mailers regarding an educational conference. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).
I Just Don't Fit In...
How language barriers and occupational jargon can create exclusiveness within the workplace.
I Need The Report Today (from FOSA™ Documenting Discipline)
Communicating your expectations are paramount for the basis of employee improvement. FOSA™ gives you a process for working through performance issues.
I Quit! (from FOSA™ Documenting Discipline)
Sometimes things just don't work out. You've used progressive discipline to help bring issues to the forefront. With FOSA™, you gave ample opportunities for improvement. It's up to the employee to make those changes stick.
I've Had It With This Place
When uncontrolled emotions and fits of temper turn disruptive and threatening. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.