Complete TAG® Library (1974 Assets / 6019 Components)

  • Case Study – It’s Not MY FAULT! (Manager)

    You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....

    #1801 ID:1823 Topic: Workplace Violence Prevention Learning Paths: Ethics & Compliance, Workplace Safety Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Discussion Trigger, Conflict Resolution
  • Case Study – Why Diversity, Why Now? (Employees)

    This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.

    #1802 ID:1447 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Inclusion & Equity, Discussion Trigger, Training Support, Culture Commitment
  • Case Study – Why Diversity, Why Now? (Managers)

    This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.

    #1803 ID:1448 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Management, Inclusion & Equity, Team Builder, Discussion Trigger, Training Support
  • Community Outreach

    How postings in an office can be considered offensive.

    #1804 ID:656 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Management, Professionalism, Inclusion & Equity, Respect
  • Consenting Adults

    When coworkers begin dating one another

    #1805 ID:637 Topic: Professionalism Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
  • Cyber Bully

    Bullying through social media is discussed in this case study.

    #1806 ID:646 Topic: Abusive Conduct Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Harassment Prevention, Interpersonal Skills, Management
  • Dysfunctional Teams

    Dealing with team conflict

    #1807 ID:632 Topic: Communication Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Management, Professionalism, Teamwork
  • Good Enough

    Not meeting expectations on the job

    #1808 ID:650 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • Grief

    When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.

    #1809 ID:653 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect
  • Helping Hands

    When there is disagreement on how work gets done

    #1810 ID:658 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Leadership
  • I Beg Your Pardon

    Unprofessional hygiene practices

    #1811 ID:651 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • I Couldn't Help But Overhear

    Dealing with employees talking about organizing a union

    #1812 ID:626 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • I Deserve It

    Not performing up to expectations

    #1813 ID:649 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • I'm Fine...Really, I Am!

    This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.

    #1814 ID:634 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity, Interpersonal Skills, Inclusion & Equity, Respect
  • Improving Patient Care

    Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.

    #1815 ID:463 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Professionalism
  • Inside Job

    Using company information for personal gain

    #1816 ID:628 Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism
  • Just an Expression

    Dealing with disrespectful comments by coworkers

    #1817 ID:655 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect
  • Manager Bully

    What to do when you think a coworker is being bullied

    #1818 ID:643 Topic: Harassment Prevention Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
  • Old Yeller

    What to do when a manager loudly insults employees

    #1819 ID:631 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism
  • Pay Day Loan

    When does "borrowing" become "stealing"?

    #1820 ID:620 Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • Promises, Promises

    Over-promising and under delivering.

    #1821 ID:648 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Interpersonal Skills, Professionalism
  • Recruiting a New Member

    Asking an existing employee to take on a mentoring role for a new employee.

    #1822 ID:466 Topic: Leadership Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • Religion at Work

    How to address prayer in the workplace

    #1823 ID:657 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
  • Scent-sitive Subjects

    When a coworker's body odor and perfume have a negative impact on others

    #1824 ID:627 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Harassment Prevention, Professionalism
  • Setting Boundaries

    Quickly customizable activity to use with any SMART-START™ or discussion generator video. Handling a performance issue with an employee who believes you are friends.

    #1825 ID:467 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism
  • Shared Resources

    When a colleague monopolizes shared resources

    #1826 ID:659 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership
  • Sharing the Load

    This case study helps with understanding the FMLA and the impact on your team. Scenario: You are a manager of a large department. One of your employees has filed for Family Medical Leave due to a sudden illness. You need to find a way to keep your team together and keep up with the work flow.

    #1827 ID:652 Topic: Management Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Professionalism, Inclusion & Equity, Respect
  • Short Fuse

    Aggressive and threatening comments on the job

    #1828 ID:638 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Workplace Violence Prevention
  • Suspicion

    Withholding important information

    #1829 ID:644 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Management, Professionalism
  • Teamwork

    What is an "unfair advantage" when you are up for a promotion?

    #1830 ID:622 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Ethics, Motivation, Interpersonal Skills
  • The ADA & Attendance

    This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.

    #1831 ID:458 Topic: Management Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism
  • The ADA and Disability Discrimination

    This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.

    #1832 ID:459 Topic: Management Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment Prevention, Professionalism
  • The Assistant

    Insubordination and unprofessional behavior

    #1833 ID:664 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism
  • The Blogger

    Dealing with a coworker who discloses company information through a personal blog

    #1834 ID:618 Topic: Communication Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism
  • The Business Trip

    Ethical use of an expense account

    #1835 ID:654 Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Sales & Service, Professionalism
  • The Clockers

    What happens when coworkers clock in and out for others?

    #1836 ID:621 Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism
  • The Company Outing

    Being respectful of religious diversity

    #1837 ID:642 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
  • The Concerned Neighbor

    Sharing confidential patient information via social media

    #1838 ID:619 Topic: Ethics Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism
  • The High Performer

    Coaching high-performers who have trouble getting along with their co-workers

    #1839 ID:624 Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Coaching & Mentoring
  • The Honeymooners

    When a same-sex couple gets married

    #1840 ID:639 Topic: Diversity Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism
  • The Little People

    When a leader uses demeaning language

    #1841 ID:660 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect
  • The Locker Room

    Dealing with questions during a coworker's gender reassignment process

    #1842 ID:629 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
  • The Lurker

    When does behavior become harassing?

    #1843 ID:663 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Interpersonal Skills, Management, Professionalism
  • The Rivals

    Handling conflict between two employees

    #1844 ID:623 Topic: Interpersonal Skills Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism, Conflict Resolution
  • The Social Network

    Dealing with employees accessing social media sites from work during "off-hours".

    #1845 ID:616 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • The Wedding

    An openly gay coworker sharing his/her wedding plans at the office

    #1846 ID:615 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect
  • Trouble at Home

    Workplace privacy and performance

    #1847 ID:662 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism
  • Twitter Jitters

    Dealing with employees who disclose confidential information through social media

    #1848 ID:617 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
  • Union Fliers

    How to handle the possibility of union organization

    #1849 ID:625 Topic: Problem Resolution Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • Weighty Issues

    Physical appearances and job requirements

    #1850 ID:633 Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity, Interpersonal Skills, Management, Inclusion & Equity, Respect
  • What's Best for the Company

    Dealing with sensitive and confidential issues while in the interviewing/hiring process.

    #1851 ID:635 Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Interpersonal Skills, Inclusion & Equity, Respect
  • What's the Harm?

    Dealing with confidential information

    #1852 ID:636 Topic: Ethics Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills
  • Words

    Stereotyping / Why words matter in the workplace

    #1853 ID:641 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect
  • Work-Life Imbalance

    Competing priorities and lack of time

    #1854 ID:647 Topic: Professionalism Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Diversity, Interpersonal Skills, Inclusion & Equity, Respect
  • Would You Like Any Dessert?

    Reinforcing a policy with an employee who believes you are friends.

    #1855 ID:468 Topic: Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
  • Article: Breaking the Cycle

    What problems are we trying to solve with the same old ineffective circular approach? We can usually figure this out. When a problem repeatedly rears its ugly head, our approach is likely a circular one.

    #1856 ID:1526 Topic: Change Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Discussion Trigger
  • Article: Everyone Needs a Coach

    Your time is precious. You need customized, just-in-time solutions. This is one of the reasons corporate leaders are now working with executive coaches. The one-on-one personalized approach gives you what you need when you need it. Coaching can accommodate your busy schedule. And quite often people will tell an outsider what they won’t tell you.

    #1857 ID:1528 Topic: Leadership Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management
  • Article: Finding Balance

    Everyone I know struggles to balance their work and home lives. No, wait a minute. That’s not true. My retired friends seem to have it down pat. The rest of us juggle, patch, negotiate, apply a temporary fix here and there. This isn’t very satisfying. In short, we feel as if we’re not doing justice to our careers or to our families and friends.

    #1858 ID:1527 Topic: Employee Wellness Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Reducing Stress (Work & Life)
  • Article: Full Plate

    The constant pressure to do more with less can lead to worker burnout. Burnout happens when requests for our time and energy exceed our capacity to comply.

    #1859 ID:1464 Topic: Management Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism
  • Article: Generations Apart

    A fun and interesting article of Gen X and Gen Y employees - from the perspective of a Baby Boomer. Honest thoughts and interesting stereotypes are discussed. Will some generation-based attributes still annoy us? Sure they will. Can we work through those problems? We can if we choose to do so.

    #1860 ID:1509 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion & Equity, Respect
  • Article: Getting Creative

    What inspires you to create? When I ask my clients and workshop attendees this question, I’m usually met with a pause, possibly accompanied by a blank stare and a tendency to search for something shiny to focus on. Most of us aren’t used to thinking about this question, and it makes us uncomfortable. We aren’t sure we really are creative.

    #1861 ID:1520 Topic: Motivation Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger
  • Article: Getting Enough Sleep

    Some people wear their sleep deprivation like a badge of honor. If they sleep less, they think they’ll get more done. As long as they don’t keel over into their bowl of soup at lunch, they figure they’re doing pretty well. CNN has suggested sleep problems are reaching epidemic proportions, and the National Commission on Sleep Disorders puts the price tag at $150 billion dollars each year in higher stress and reduced productivity.

    #1862 ID:1504 Topic: Employee Resiliency Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Reducing Stress (Work & Life)
  • Article: Goals and New Year’s Resolutions

    What are your hopes and dreams for the New Year? Maybe you’re like a friend of mine whose resolution is that she won’t have any resolutions. I recommend this for those of you who think last year was akin to spending eternity atop a treadmill set on warp speed. Maybe you need a break from resolutions.

    #1863 ID:1551 Topic: Motivation Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Motivation, Goals and Goal Setting
  • Article: Got Post-Holiday Stress? Try Laughing!

    Are you congratulating yourself for having made it through another stress-filled holiday season? About the time you’re ready to take that much-deserved breath of fresh air, you go outside and realize the fresh air you’re breathing is generating stalactites under your nose.

    #1864 ID:1523 Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Employee Resiliency, Employee Wellness
  • Article: Leading with Heart

    What does it mean to lead with heart, and why is this important? We see signs all around of us of what happens when we fail to lead with heart. We end up fighting wars…we neglect those in need… we pollute our environment.

    #1865 ID:1512 Topic: Leadership Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
  • Article: Mortgaging the Future

    Goals are mostly a good thing, but what happens when personal or corporate goals mortgage the future for short-term gain? At what point do we recognize the folly and re-think our strategy?

    #1866 ID:1525 Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Discussion Trigger, Goals and Goal Setting
  • Article: Overcoming Worries and Fears

    Our fears limit us. They hold us back. They keep us from living a positive, proactive life that embraces the good and decries that which needs to be changed. Fear-based decisions hurt us, and they hurt others who are affected by our decisions. The child who is never allowed to make decisions because we fear she’ll make the wrong decisions finally rebels and turns into the teenager from the black lagoon.

    #1867 ID:1518 Topic: Reducing Stress (Work & Life) Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Management, Discussion Trigger, Training Support
  • Article: Overwhelmed? Compartmentalize!

    When we catch ourselves elongating a mishap or problem, we can compartmentalize. Big word, but relatively easy concept. Think of your life as one that is filled with a series of rooms. One room might hold that CEO who badmouthed your brilliant work. Another might hold your career with the company.

    #1868 ID:1522 Topic: Employee Wellness Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Discussion Trigger, Reducing Stress (Work & Life)
  • Article: Pay Attention

    It is in our present moments, that we truly live. Each time we catch a pleasant scent or feel a cool spring breeze we are brought to the immediate. This gives us a chance to notice and appreciate that which surrounds us.

    #1869 ID:1511 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Training Support, Reducing Stress (Work & Life)
  • Article: Persevering When Times are Tough

    It isn’t easy to experience loss, whether our loss is business-related, financial, or personal in nature. Most of us learned quite recently, for example, that the stock market giveth, and the stock market most definitely taketh away. Our response to a loss such as this can make or break us.

    #1870 ID:1516 Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Professionalism, Problem Resolution
  • Article: Productive Workload Management

    It seems donkeys, though beasts of burden, have limits. Load one to excess, and it will be hard pressed to do your bidding. People who work for us are no different. Some can juggle hats, plates, balls, and flaming torches simultaneously. Even the most talented will drop it all if we add too much to the mix.

    #1871 ID:1524 Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Management, Discussion Trigger, Employee Resiliency
  • Article: Promote Wisely

    We often do this dumb thing in corporations. We want to recognize employees who do brilliant technical work, so we reward them with our plum management jobs. Sure, sometimes these people are brilliant managers, too. Far too often they end up cutting a destructive Tasmanian Devil-like swath through the organization as they spin their way up the corporate ladder.

    #1872 ID:1505 Topic: Leading Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Professionalism, Training Activities
  • Article: Selling Your Ideas

    All we have to do is look into a mirror. I know. It isn’t pleasant to consider that we could be responsible for our lack of success, but there it is. If we have not convinced someone, the onus is still on us to do so. It is not the decision maker’s job to convince him or herself of the idea’s merit.

    #1873 ID:1549 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Discussion Trigger
  • Article: Stress - Getting Perspective

    Little kids run everywhere they go. Ever notice that? They don’t just move in a dignified way from room to room like we do. You get the impression that they’re afraid they’ll miss something exciting if they don’t approach life at warp speed. And they can be brought to a screeching halt by a colony of ants or a pile a leaves. If you catch us running, it’s because we’re late for a meeting.

    #1874 ID:1503 Topic: Employee Resiliency Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Energizer, Training Ideas, Reducing Stress (Work & Life), Employee Wellness
  • Article: Stressed? Take a Break!

    Ours is a complex, fast-paced world. We all know about the treadmill analogy. Some of us run pretty fast. The mind has a hard time catching up with the body. Some of us don’t so much identify with the treadmill as we do the Tasmanian Devil. Either way, we’re moving fast and we need a break.

    #1875 ID:1521 Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Customer Service, Employee Wellness
  • Article: Supporting Consistent Ethics and Values in the Workplace

    As business leaders, what do we truly value? Integrity? Innovation? Delighting our customers? Being an employer of choice? Or are some of these just platitudes that make our annual reports look pristine? Does our aversion to ideas advocating radical change suggest we are really a conservative company, even though our words tell everyone we value risk taking?

    #1876 ID:1517 Topic: Ethics Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management, Professionalism, Training Support
  • Article: Take Time to Laugh

    We need to work harder to stay positive during some seasons than others. If we haven’t supported humor and laughter in our workplace before, now is the best time to start. There are many benefits. Humor reduces stress levels because it helps us calm the chemicals that zip through our bodies when we’re agitated. We all need the physical balancing laughter offers.

    #1877 ID:1514 Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Discussion Trigger, Training Support, Energizer or Team Builder, Employee Wellness
  • Article: Taking Charge of Your Health

    Research suggests workplace-generated stress, not just your average garden variety stress caused by the kids, mind you, but workplace-generated stress links to heart disease. When pollsters ask people to rate their stress, nearly half say they are suffering symptoms of burnout.

    #1878 ID:1513 Topic: Reducing Stress (Work & Life) Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Energizer or Team Builder, Employee Wellness
  • Article: The Beauty of Reframing

    This article looks at examples of reframing – of looking at an issue from a broader perspective that can help us move through life without feeling blindsided every time the unexpected happens. When we re-frame a difficult occurrence, we open our minds to positive outcomes and possibilities.

    #1879 ID:1506 Topic: Change Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Conflict Resolution, Employee Resiliency
  • Article: Victims in the Workplace

    People who lead and manage others might consider the productivity and morale impact when others have to spend time around victims. Years ago a VP at a company I worked for fired someone who did exceptional work. I asked him why he let such a strong performer go. He said no matter how good the work, it didn’t balance out the individual’s destructive behavior on the rest of the staff.

    #1880 ID:1550 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Discussion Trigger
  • Coaching to Support Success

    When it comes to coaching, open-ended questions are usually the best questions. This simple tool lists open-ended questions you can ask to bring out the best in your employees.

    #1881 ID:1541 Topic: Coaching & Mentoring Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Management, Discussion Trigger
  • Customizable Workshop Evaluation

    Use this template to create a level 1 post-training evaluation

    #1882 ID:560 Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
  • Defining Your Role Before,During,and After Training

    Help increase ROI for the organization by focusing on everything you can do to insure both an effective training experience and successful integration and application of training.

    #1883 ID:556 Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
  • Diversity Trainer Assessment

    Use to assess comfort level and skill level of trainers for the often sensitive topic of diversity.

    #1884 ID:558 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource
  • Diversity Version 3.0 - Organizational Development and Continuous Education

    This perspective paper discusses the concept that diversity in the workplace has steadily evolved over the last couple decades. Originally it focused primarily on race, but later broadened to include the promotion of women, people with disabilities and the LGBT community. Now, the definition of diversity is expanding further to include aspects such as physical characteristics, background, family status, military service, personality and work style. Today, in essence, diversity is all of the ways that we are similar and different to one another.

    #1885 ID:1510 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Respect, Discussion Trigger
  • Four Main Learning Styles (Overview)

    Overview of the four main learning styles: visual, auditory, kinesthetic and conceptual.

    #1886 ID:559 Topic: Training Support Learning Path: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality
  • Generations: Harnessing the Potential of a Multigenerational Workforce

    Perspective paper on the topic of generational diversity. Need insight on one of the most challenging opportunities in the workplace, this white paper delivers.

    #1887 ID:719 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Leadership, Inclusion & Equity, Respect, Generational Challenges
  • Get a Good Night’s Sleep!

    Getting enough sleep is essential to success. This short list of ideas preps readers on the importance of sleep. A simple regimen is given.

    #1888 ID:1548 Topic: Employee Wellness Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Discussion Trigger, Employee Resiliency, Reducing Stress (Work & Life)
  • Ground Rules or Agreements

    Sample rules or agreements for classroom training

    #1889 ID:561 Topic: Training Support Learning Paths: Leadership, Personal Performance Type: Trainer Resource
  • Key Concept: EEO Review

    Employment decisions such as hiring, promotion, work assignments, training, disciplinary actions, pay, awards, working conditions and performance appraisal are covered under the provisions of EEO. This article provides a good overview of the EEO and key terms in employment law.

    #1890 ID:1442 Topic: Compliance Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Discrimination
  • Key Concept: The Competitive Advantage of Diversity & Inclusion

    There are many well-known advantages of having a diverse and inclusive workplace - the most common advantages are discussed in this easy-to-read article.

    #1891 ID:1443 Topic: Diversity Learning Paths: Diversity, Inclusion & Respect, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Discussion Trigger, Training Support, Retention Aid
  • Key Concept: Unconscious Bias Defined

    The term "bias" may be used to describe both positive and negative mindsets towards individuals and groups. Many references to bias refer to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

    #1892 ID:1441 Topic: Unconscious / Hidden Bias Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Inclusion & Equity, Discussion Trigger, Retention Aid
  • Leadership Perspectives

    A quick and easy retrospective on what leadership might mean to you - and how you can apply it in your daily work-life situations. Several leadership quotes and a Q&A is included.

    #1893 ID:1546 Topic: Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Discussion Trigger, Assessment
  • Manager Obligations Under the FMLA

    As a manager, your obligations in regard to the FMLA center primarily around four areas. This handout streamlines each obligation into easy-to-understand terminology.

    #1894 ID:1552 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Management, Discussion Trigger, Training Activities
  • Most Common Questions for Managers Regarding the FMLA

    This supplemental handout covers the four most common questions managers struggle with in regard to staying compliant with the FMLA.

    #1895 ID:1553 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Discussion Trigger, Training Support
  • Motivating Factors Handout

    What Motivates You to do Your Best Work? This handout allows users to quickly rank the things that motivate them.

    #1896 ID:1542 Topic: Motivation Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Discussion Trigger, Assessing Performance
  • Navigating Change Self-Assessment

    A simple self-assessment to trigger discussion around key change concepts.

    #1897 ID:1547 Topic: Change Learning Path: Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills
  • Opening Your Business to the World

    Increasing Competitive Capacity Through Improved Global Communication! This is a perspective paper on the topic of multicultural competency.

    #1898 ID:720 Topic: Cultural Competency Learning Paths: Ethics & Compliance, Leadership Type: Trainer Resource Other Topics: Change, Communication, Diversity, Leadership, Professionalism
  • Overcoming Diversity Fatigue: Key Causes and Strategies for Addressing It

    This whitepaper explores key causes for diversity fatigue and it outlines steps that organizations can undertake to address the fatigue and to jump start their diversity programs with renewed energy and focus.

    #1899 ID:1790 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Inclusion & Equity, Respect, Discussion Trigger, Culture Commitment
  • Personal Action Plan

    Surveys tell us that the more immediately a trainee uses the skills learned in a training session or training course, the more effective they will be at retaining the information and transforming it into new habits. Their commitment begins with a plan.

    #1900 ID:1423 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Trainer Resource Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Training Support, Retention Aid