Complete TAG® Library (1887 Assets / 5863 Components)

  • I'm Not Signing That

    Handling a situation when an employee refuses to sign a performance appraisal

    #601 ID:212 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Professionalism Closed Captioned
  • I've Had It With This Place

    When uncontrolled emotions and fits of temper turn disruptive and threatening. It’s our job to recognize warning signs and then tell someone in authority...before it’s too late.

    #602 ID:51 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism Closed Captioned
  • If I'm History, So Is He

    Making open threats against a manager.

    #603 ID:53 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Harassment, Leadership, Professionalism Closed Captioned
  • Insight: Build on Strengths (Not Fixing Weaknesses)

    The notion that to become a great leader one must build strengths rather than fix weaknesses

    #604 ID:83 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Insight: Combinations of Strengths Produce Exponential Results

    The notion that it is a combination of strengths that produces results and leads to extraordinary leadership

    #605 ID:85 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Insight: Five Clusters of Strengths That Really Matter

    The perspective that all leadership competencies are not equal; there are five key strengths that matter most

    #606 ID:84 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Insight: The Fastest Way Isn't Always a Straight Line

    The perspective that leadership skills do not have to be developed in a linear fashion

    #607 ID:86 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Involve Your Audience

    How to inspire and influence others to communicate effectively by involving them

    #608 ID:222 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Is This The Image That We Really Want?

    Recognizing how unconscious bias contributes to “diversity moments” by influencing our perceptions, behavior and the decisions we make about others.

    #609 ID:1247 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Professionalism, Inclusion, Unconscious / Hidden Bias, Micro-Inequities, Workplace Civility Closed Captioned
  • Issue: Adequate Pre-Employment Screening of Job Candidates

    Obtaining permissions for pre-employment screening

    #610 ID:204 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Allowing the Victim to Dictate Actions

    Discusses the implications of allowing a victim to dictate actions; the manager's responsibility to take harassment claims seriously

    #611 ID:167 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Diversity, Harassment, Professionalism, Inclusion, Respect Closed Captioned
  • Issue: An Employee Who Threatens an Outsider

    Discusses how an employee who makes threats toward persons who do not work for their organization can still impact the organization's susceptibility to hostile work environment issues and other lawsuits

    #612 ID:206 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: An Employee with a Temper

    Dealing with hot tempers that could potentially lead to workplace violence

    #613 ID:205 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Avoiding Discipline

    Discusses possible legal implications if a manager avoids taking appropriate disciplinary action with an employee

    #614 ID:157 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Avoiding Illegal Questions

    Avoiding illegal questions during the interview process

    #615 ID:176 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Avoiding Reverse Discrimination

    How to avoid reverse discrimination

    #616 ID:178 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Avoiding Termination

    Discusses the legal implications of a manager avoiding termination action; how avoiding termination action may lead to unlawful retaliation or a negligent retention lawsuit

    #617 ID:160 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Conducting Legal Reference Checks

    Conducting legal reference and background checks

    #618 ID:177 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Dealing With an ADA-Protected Employee

    Responding to unprofessional or violent behavior when dealing with an ADA-protected employee

    #619 ID:207 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Dealing with Members of a Protected Group

    Dealing with members of a federally-protected status group during the recruiting and interviewing process

    #620 ID:175 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Dealing with Workplace Dating

    Dealing with workplace dating

    #621 ID:169 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Diversity, Harassment, Professionalism, Inclusion, Respect Closed Captioned
  • Issue: Describing the Job

    The importance of using job-specific language and not exaggerating the benefits of a job during the recruiting and interviewing process

    #622 ID:174 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Documenting Correctly

    Discusses the legal implications of under-documenting and over-documenting performance issues; the importance of documenting correctly

    #623 ID:159 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Failing to Enforce Organization Policy

    The importance of enforcing organizational policy

    #624 ID:170 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Diversity, Harassment, Professionalism, Inclusion, Respect Closed Captioned
  • Issue: Failing to Give All Forms of Harassment Equal Attention

    Importance of giving all forms of harassment equal attention

    #625 ID:168 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity, Harassment, Professionalism, Inclusion, Respect Closed Captioned
  • Issue: Inconsistent Discipline

    Discusses possible legal implications if a manager does not use consistent disciplinary action with all employees

    #626 ID:158 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Investigating Rumors of Threats

    The importance of investigating rumors of threats regardless of who is involved

    #627 ID:208 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Managing Expectations of Privacy

    Managing employees' expectations of privacy

    #628 ID:197 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Not Being Prepared

    Not being prepared for a termination meeting can cause managers to say or do something inappropriate and/or illegal

    #629 ID:162 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Obtaining Employee Consent

    How to be sensitive to an employee's expectation of privacy; the obligation of a manager to inform employees about re-entry

    #630 ID:198 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Protecting Confidentiality in an Investigation

    Keeping information which is gathered in an investigation on a "need to know" basis

    #631 ID:200 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Protecting Confidentiality of Employee Records

    The need to keep medical and similar records separate from other employement records

    #632 ID:199 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Issue: Recognizing and Stopping Harassment

    Explains the danger of depending on your personal definition of harassment; how to recognize and stop harassment

    #633 ID:166 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Diversity, Harassment, Professionalism, Inclusion, Respect Closed Captioned
  • It Takes a Team!

    Working with others to achieve results; making meetings effective

    #634 ID:371 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills Closed Captioned
  • It Was in the Paper

    Off-hand comments about a newspaper or blog article, TV show or even current events can disrupt work and impact working relationships. But let's face it, there's no way we can keep people from talking about these things.


    #635 ID:374 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion, Respect Closed Captioned
  • It Will Change Your Life!

    There's an old saying that goes, "There are two things you never want to talk about at work - religion and politics." That's still true. This video shows how religious discussion can make a co-worker feel uncomfortable.

    #636 ID:1809 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Discrimination Closed Captioned
  • It'll Change Your Life

    How imposing personal religious beliefs on an employee can lead to the perception of harassment.

    #637 ID:126 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • It's a Policy Thing

    Correcting mistakes and diffusing a customer's emotions; upholding company policies while meeting a customer's needs at the same time.

    #638 ID:117 Topic: Customer Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
  • It's Intolerable

    Impact of offensive figures of speech on workplace relationships

    #639 ID:239 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • It's Just an Expression - Updated!

    Helping employees and co-workers gain a better understanding of “diversity moments” through an example of how seemingly innocent expressions may have a harmful impact.

    #640 ID:1249 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity, Professionalism, Inclusion, Respect, Micro-Inequities Closed Captioned
  • It's Not My Fault

    Handling a performance discussion when an employee believes the information leading to a rating is biased; helping an employee take responsibility for his/her performance

    #641 ID:213 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • It's That Time Again

    Inappropriate gender-related comments

    #642 ID:297 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • It's the Only Way We'll Ever Get a Say

    Discussions with employees about unions and how workplace issues can be resolved with better communication.

    #643 ID:712 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Management
  • It’s All Good

    A newly approved vendor sends an expensive gift to an employee. This vignette addresses the perceptions (and sometimes the reality) of accepting gifts.

    #644 ID:852 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance Closed Captioned
  • Job Prerequisite? (Employees)

    Crossing personal boundaries with an employee puts everyone at risk – the manager, the employee, and the organization.

    #645 ID:822 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Harassment Closed Captioned
  • Just Asking That's All

    Recognizing how an unwelcome pursuit can become harassing behavior

    #646 ID:286 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Just Give Me Another Three Days

    Firing a high-performing employee for a policy violation

    #647 ID:150 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • Just Relax

    How a massage may be interpreted as inappropriate touching

    #648 ID:292 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Just Some Good Clean Fun

    When humor goes too far and becomes inappropriate teasing and/or hazing.

    #649 ID:268 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Professionalism, Abusive Conduct Closed Captioned
  • Just the Right Place

    This vignette shows an employee who felt he was targeted or assigned specific territories because of his race. The law prohibits organizations from assigning primarily minorities to predominantly minority establishments or geographic areas.

    #650 ID:811 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Professionalism, Respect Closed Captioned
  • Kung Foo

    This vignette demonstrates an employee harassing another employee with verbal slurs and offensive gestures that cross the line.

    #651 ID:812 Topic: Discrimination Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Harassment, Professionalism Closed Captioned
  • Lateral Moves? (Employees & Managers)

    When an employee makes a claim of sexual harassment or participates in an investigation related to a sexual harassment claim, you must treat that employee with the utmost care.

    #652 ID:823 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Harassment Closed Captioned
  • Let it Ride

    Selecting the right vendor is strategic and often a long process. This vignette tackles the issue of using a certain vendor based on a personal relationship with the vendor. We see how this can negatively impact the organization.

    #653 ID:848 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Compliance Closed Captioned
  • Let Me Get That for You

    Inappropriate comments about sexual orientation

    #654 ID:296 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Let Me Make Myself Perfectly Clear

    Meeting a customer's needs without going against company policy.

    #655 ID:116 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Let Me Work My Magic (Employees)

    Excellent example of why behaviors such as back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact not appropriate in the workplace.

    #656 ID:824 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment Closed Captioned
  • Life's Not Fair

    Retaliating against an employee who reports a safety violation.

    #657 ID:253 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Harassment, Management, Professionalism Closed Captioned
  • Listen Up!

    The importance of active listening. When we actively listen – our body language, gestures and behaviors let other know we are engaged.

    #658 ID:352 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • M.E.E.T. Zero Tolerance - Program Summary

    Review of the M.E.E.T. communication model and the challenges of enforcing a zero-tolerance policy

    #659 ID:240 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • M.E.E.T.: Breaking New Ground™ We Have a Way of Doing Things

    Recognizing that diversity and inclusion go beyond race, gender, ethnicity, etc. They can and often do involve differences in organizational culture, including work styles and schedules, geographic and time-zone differences, occupations, and working on virtual teams.

    #660 ID:1251 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias, Cultural Competency Closed Captioned
  • Make My Day

    Dealing with third-party harassment

    #661 ID:290 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Making a Smooth Transition

    How to best transition from one topic to the next during a training session

    #662 ID:431 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Making Time for Your Employees

    Every organization wants to keep its good employees. And employees who are productive, satisfied and valued in their jobs will generally stay put! How do you know if your employee is achieving those personal objectives? Again, take time. Time for getting his or her feedback.

    #663 ID:1880 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Hiring & Recruiting, Assessing Performance
  • Man to Man (Employees)

    This vignette shows same sex harassment and also shows how a supervisor knew of the behavior and incorrectly advises his employee to handle it himself.

    #664 ID:820 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Harassment Closed Captioned
  • Marcus' Dilemma

    Adapting to a restructure change

    #665 ID:406 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Sales, Interpersonal Skills, Leadership, Professionalism, Selling Closed Captioned
  • Meet Kim Foo

    Impact of joking and casual remarks

    #666 ID:375 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Management, Professionalism, Inclusion, Respect, Workplace Civility, Cultural Competency Closed Captioned
  • Mine to Take

    In this vignette, an employee puts a co-worker in a tough spot by faking illness in order to get non-requested time off for her dream vacation.

    #667 ID:850 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance Closed Captioned
  • Must Do's As a Mentor

    There are some "must do’s” that will help you be a successful mentor. Having an open communication channel between you and your mentee is a must!

    #668 ID:1958 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Interpersonal Skills, Leadership, Professionalism, Collaboration Closed Captioned
  • Myth - Leadership Is Just One More Thing I Have to Do.

    The perspective that leadership is a benefit, not a burden. You'll be enlightened on commonly held leadership myths.

    #669 ID:58 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I Wasn't Born a Leader

    The perspective that leaders become leaders by doing the things leaders do, not because they are born leaders.

    #670 ID:59 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: I'm Not Getting Leadership Myself

    The perspective that leadership happens to you when you understand your personal values and how to engage others in supporting them.

    #671 ID:60 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Myth: My People Don't Care About My Values

    The perspective that people will care about their leader's core values because they will be essential to their own survival in the organization.

    #672 ID:63 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Narrow Your Focus

    How narrowing the focus of communication can add clarity and immediacy

    #673 ID:223 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • No Harm, No Foul

    This vignette discusses using inaccurate information - even though it's wrong to do so. Sometimes there is information that should not be kept confidential.

    #674 ID:845 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance Closed Captioned
  • Nobody Will Ever Know

    Many people have misconceptions about retaliation in the workplace. It is up to you, as a person in a leadership position, to recognize these behaviors and take appropriate action.

    #675 ID:50 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Government Other Topics: Harassment, Leadership, Professionalism, Abusive Conduct Closed Captioned
  • Not About Bad to Good, But Good to Great!

    The notion that to become a great leader one must focus not on going from bad to good,but from good to great.

    #676 ID:82 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Oh, Dear! (Employees)

    Two employees are subjected to seeing sexually suggestive images on a co-worker's computer - which could lead to a claim of hostile work environment sexual harassment.

    #677 ID:829 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Harassment Closed Captioned
  • Oh, Dear! (Managers)

    Practicing zero-tolerance for any posters, cartoons, drawings, calendars, pinups, and pictures of a sexual nature in your work environment is extremely important.

    #678 ID:1862 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Harassment, Professionalism Closed Captioned
  • Outline Intent

    How to best prepare to communicate effectively

    #679 ID:221 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Overcoming Communication Issues - Hotel/Hospitality Scene

    As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.

    #680 ID:948 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism
  • Overcoming Communication Issues - Manufacturing

    When a team can't freely exchange ideas or share thoughts, the team freezes or becomes ineffective. This vignette demonstrates why we need to deal with the team communication.

    #681 ID:949 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Interpersonal Skills, Professionalism
  • Overcoming Communication Issues - Office/General

    Sometimes we need to discuss 'hard' issues - like setting the record straight. Communicating in these situations is critical to get consensus. This vignette demonstrates the approach to confronting others using good communication - to resolve issues.

    #682 ID:950 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Interpersonal Skills, Professionalism
  • Overcoming Communication Issues - Retail

    Let's face it, bad communication can lead to even worse problems. This video vignette demonstrates how we can overcome workplace issues by taking a step back and working on our communication and interpersonal skills.

    #683 ID:947 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism
  • Perfect Storm

    The implications of a manager taking action due to a fear of a claim of retaliation from an employee

    #684 ID:256 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Professionalism Closed Captioned
  • Performance Doesn’t Improve (Verbal Warning)

    When an employee doesn’t do what he or she said she could or would do, move to the first formal step of progressive discipline, a verbal warning. The verbal warning is a discussion where you let the employee know what specific behavior is unacceptable and that it has to stop.

    #685 ID:1871 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Picture of The Day

    Recognizing gender-based harassment; improper use of company email

    #686 ID:287 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Plan Regular Discussions

    When an employee has responded well to your corrective discussion, it doesn’t end there. Take time to hold regular performance discussions with all employees all the time. Conversations like these will save you time, improve productivity and increase employee morale.

    #687 ID:1870 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Potential Problem?

    In this vignette, it’s obvious that denying the woman employment in this situation is not fair, but does it fit within a protected class? Actually, it does. This would be discrimination based on disability.

    #688 ID:817 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Professionalism, Respect Closed Captioned
  • Preparation Pitfalls

    How lack of preparation can derail a training session

    #689 ID:422 Topic: Communication Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Preparation Pitfalls

    How lack of preparation can derail a training session

    #690 ID:429 Topic: Communication Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Prepare

    How to best prepare to communicate effectively

    #691 ID:220 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Sales & Service, Professionalism Closed Captioned
  • Preventing Workplace Bullying: Program Summary

    Knowing the definition of workplace bullying is just the start. You need to recognize and address bullying immediately. Have an action plan based on organizational policy. Get HR and management involved quickly.

    #692 ID:1847 Topic: Abusive Conduct Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Probe Based on Non-Verbal Cues

    Example of interview question and candidate response to prompt probing question

    #693 ID:447 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe for a Current Work Example #1

    Explanation of the probing strategy of probing for a current work example

    #694 ID:440 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe for a Current Work Example #2

    Example of interview question and candidate response to prompt probing question

    #695 ID:448 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe for a Current Work Example #3

    Example of interview question and candidate response to prompt probing question

    #696 ID:449 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe for a Positive Example

    Example of interview question and candidate response to prompt probing question

    #697 ID:452 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe for Actions Taken

    Example of interview question and candidate response to prompt probing question

    #698 ID:450 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe for Causes

    Example of interview question and candidate response to prompt probing question

    #699 ID:451 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Probe into Verbal Cues

    Example of interview question and candidate response to prompt probing question

    #700 ID:446 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned