Complete TAG® Library (1860 Assets / 5765 Components)

  • A Real Team Player...Not

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    #281 ID:44 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing Closed Captioned
  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    #282 ID:22 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Leadership, Problem Resolution Closed Captioned
  • It's the Law™ - Program Introduction

    Explains the responsibility of managers to know the law and how it applies in their workplace

    #283 ID:131 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Introduction Suggested Industry Usage: Office & General Other Topics: Compliance, Ethics, Harassment, Leadership, Management, New Supervisor Closed Captioned
  • Hey, It's on the Radio

    Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

    #284 ID:121 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Communicate Information

    Learn how to properly and appropriately communicate sensitive information (like layoffs) that impact a work team.

    #285 ID:244 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Just Some Good Clean Fun with M.E.E.T. Resolution

    When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.

    #286 ID:273 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    #287 ID:698 Topic: Assessing Performance Learning Path: Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Course Level: Intermediate Seat Time: 40 Minutes
  • Stop Telling Me What to Do

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    #288 ID:75 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Communication, Professionalism Closed Captioned
  • It's the Law™: The Legal Side of Management

    In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.

    #289 ID:139 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism Closed Captioned
  • Sexual Harassment: It Can Happen Here™

    Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.

    #290 ID:284 Topic: Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Office & General, Government Other Topics: Communication, Management, Professionalism, Sexual Harassment, Abusive Conduct Closed Captioned
  • Be Careful What You Say

    Providing accurate information even if you are asked to stretch the truth.

    #291 ID:34 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Integrity Every Day: Real Choices. Right Decisions.™

    As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

    #292 ID:708 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Healthcare Other Topics: Change, Compliance, Leadership, Professionalism Course Level: Foundational Seat Time: 30 - 45 minutes
  • Establish Commitment

    Discusses how to gain commitment from a client during a sales interaction.

    #293 ID:612 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales
  • Myth: I Don't Know How to Do It

    The perspective that leaders can identify their core values and make daily decisions based on them.

    #294 ID:62 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Professionalism, Leading Closed Captioned
  • Link to Solutions

    Reviews how to best link a client's needs with solutions.

    #295 ID:611 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • I Don't Have Time

    Maintaining accurate patient records even when time is short

    #296 ID:580 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Professionalism Closed Captioned
  • Playing for Keeps

    Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

    #297 ID:465 Topic: Team Builder Learning Path: Personal Performance Type: Activities Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid
  • Saturday's Just Another Day

    When personal goals negatively impact team members; how generational differences impact views of work/life balance

    #298 ID:100 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • Probe for a Negative Example

    Example of interview question and candidate response to prompt probing question

    #299 ID:453 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Clarify Change (Resolution)

    Using clarification techniques to feel comfortable with a change in process

    #300 ID:457 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned