Complete TAG® Library (1859 Assets / 5714 Components)

  • Set the Stage
    #701 ID:609

    Discusses how to successfully prepare for a sales call.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Setting Expectations & Measurement
    #702 ID:1879

    To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance

  • Sexual Harassment in the Workplace (Employees) - Program Introduction
    #703 ID:1848

    Sexual harassment isn't as common in today's workplace as in the past, right? Wrong! This video clip discusses the importance of recognizing sexual harassment, preventing sexual harassment from occurring in the workplace and following the appropriate reporting and/or investigating procedures if inappropriate behavior occurs.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment

  • Sexual Harassment in the Workplace (Employees) - Program Summary
    #704 ID:1849

    This summary clip reinforces that our responsibility within the organization is to treat all employees, co-workers, vendors, and customers with respect and to stand up to harassment by asking the person who is offending you to stop or report it someone – either your manager or someone in HR.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism

  • Sexual Harassment in the Workplace (Employees): Delicious!
    #705 ID:818

    This vignette shows teasing, innuendo, suggestive comments or sarcasm of a sexual nature in a healthcare environment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Back to Normal
    #706 ID:1861

    Managers or other employees should behave professionally when interacting with coworkers inside or outside of the work environment. Behavior directed toward another co-worker while at a party, convention or other outside work environment can still be considered sexual harassment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Delicious!
    #707 ID:1852

    If you ignore inappropriate behavior, you are condoning it. Always speak to your employees immediately when you see or hear any behavior that could be considered sexual harassment. Have zero tolerance for teasing, innuendos, suggestive comments or sarcasm of a sexual nature in your department or workplace.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Gina's Fan
    #708 ID:1851

    Clearly communicate that you will have zero-tolerance for any e-mail communications with repeated requests for dates, sexually suggestive comments, jokes, or Internet links to sexually suggestive sites.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Give Me Your Best
    #709 ID:1859

    Jokes, cartoons and e-mail jokes that are sexual in nature have no place in the workplace. Risque’ humor or anything that is sexually suggestive in nature is a high-risk behavior and could quite easily be considered sexual harassment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Job Prerequisite?
    #710 ID:1857

    Having an intimate, personal relationship with a subordinate employee is extremely risky and inappropriate behavior. Perceptions of favoritism can have a drastic effect on employee morale and could lead to a sexual harassment claim.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Lateral Move?
    #711 ID:1853

    If you find yourself feeling negative about an employee who has complained or participated in an investigation, discuss it with someone in Human Resources to help gain perspective and make sure you are not treating that person differently or making decisions that may negatively affect your employee.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Let Me Work My Magic
    #712 ID:1858

    Back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact that are not appropriate in the workplace.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Man to Man
    #713 ID:1850

    Managers and supervisors must have zero tolerance for any derogatory comments, teasing, spreading rumors or telling tales about a person’s sexuality.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism, Gender Identity

  • Sexual Harassment in the Workplace (Managers): The Good Tipper
    #714 ID:1854

    Advise employees to report inappropriate behavior from customers, vendors, or any other person associated with your organization. There is no customer valuable enough to put yourself and your organization at risk.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Up and Down
    #715 ID:1860

    We must have a zero tolerance attitude for any employee you notice or hear about who stares, looks at co-workers up and down or makes other sexually suggestive looks, or who makes derogatory gestures.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): What Does She Have That I Don’t?
    #716 ID:1856

    Physical behavior such as sitting on a person’s lap, blocking normal work or movement, pats, pinching are inappropriate at work. This video clip can also be used to reinforce policies on workplace dating.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Shamu Special
    #717 ID:395

    Review of the power of positive relationships

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • She's Good, But She Could Be Better
    #718 ID:214

    Helping a top performer become even more effective and productive.

    Video Vignettes Leadership Management, Communication, Professionalism

  • She's Just a Kid
    #719 ID:417

    Stereotyping based on age.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect, Unconscious / Hidden Bias

  • She's the One
    #720 ID:269

    Dealing with third-party sexual harassment and the fear of retaliation.

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism

  • So, How Am I Doing?
    #721 ID:356

    The importance of being proactive and clarifying information when giving and receiving feedback.

    Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Professionalism

  • Some of My Best Friends Have Them
    #722 ID:300

    Comments on provocative attire

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism

  • Speak Up!
    #723 ID:354

    Gain confidence to communicate in a direct and clear manner

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

  • Stay in Control
    #724 ID:359

    Let's face it, sometimes we feel like we're going to explode! But we must be able to manage our emotions while at work - or else face the repercussions. And there are tools to do just that!

    Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills, Emotional Intelligence

  • Straight TALK™ - A Spotlight on Change in the Workplace
    #725 ID:1363

    As organizations change with increasing speed, so does the pace in which employees must respond. This new Straight TALK™ series focuses on common change management issues facing organizations today. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Straight TALK™ - A Spotlight on Generations in the Workplace
    #726 ID:1326

    Misunderstanding. Frustration. Conflict. All of these words describe the feelings of employees and team members in a workplace that now employs four generations. This new Straight TALK™ series focuses on the definition and common issues around our multi-generational workforce. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Onboarding, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges

  • Straight TALK™ - A Spotlight on Resolving Conflict in the Workplace
    #727 ID:1616

    Conflict in the workplace isn't always unhealthy. There are many things to consider when dealing with both healthy and detrimental workplace conflict. This new Straight TALK™ series focuses on understanding conflict and our options on handling it. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Professionalism, Discussion Trigger

  • Straight TALK™ - A Spotlight on Retaliation
    #728 ID:1323

    Preventing retaliation in the workplace is of utmost importance - not only to ensure a productive work environment, but to also keep the company (and their managers) out of court. This new Straight TALK™ series focuses on the definition and employment issues around retaliation. Intended for managers and supervisors, this series gets straight to the point by providing easy-to-understand information - directly from Sollah's premiere subject matter experts.

    Video Vignettes Ethics & Compliance Compliance, Communication, Harassment, Management, Professionalism, Onboarding

  • Substance Abuse: Appropriate Action
    #729 ID:185

    Dealing appropriately with unprofessional behavior caused by substance abuse.

    Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

  • Substance Abuse: Detection
    #730 ID:182

    Using reasonable suspicion of substance abuse to raise the issue of drug use with someone.

    Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

  • Substance Abuse: Intervention
    #731 ID:183

    How to legally intervene when a manager suspects substance abuse.

    Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

  • Substance Abuse: Staying Focused on the Issue
    #732 ID:184

    The importance of staying focused on performance concerns when dealing with a potential situation involving substance abuse.

    Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

  • Substance Abuse: Testing
    #733 ID:186

    The importance of communicating and enforcing employee drug testing policies is outlined in this short video.

    Video Vignettes Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism, Employee Wellness

  • Succeeding vs. Settling (Employee View Point)
    #734 ID:1878

    Keeping the best employees means you need to help them succeed! That takes effort and desire on your part. Desire to give feedback - both good and critical... and encouragement.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance, New Supervisor

  • Succession Planning… Really!
    #735 ID:1625

    It shouldn't surprise you that making employment decisions because you think an employee is too old can get you into a lot of trouble. Bottom line, if you target someone for negative treatment because of their age - sooner or later, you're going to end up defending yourself to your employer, to an opposing attorney, a government agency, or even a judge or jury.

    Video Vignettes Ethics & Compliance Discrimination, Compliance, Professionalism

  • System of Communication for Protection (Managers)
    #736 ID:1895

    Setting up a workplace violence policy is a good first step in getting the message across that violence within your workplace will not be tolerated.

    Video Vignettes Workplace Safety Workplace Violence Prevention

  • Tailor Your Presentation
    #737 ID:224

    How to tailor a message to get your point across

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Take Another Look
    #738 ID:414

    Do we consider what impact the judgments we make have on morale, relationships, even careers of others? This video is a powerful tool for understanding the impact of hidden biases and stereotypes.

    Video Vignettes Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect

  • Task or Relationship: Which Comes first?
    #739 ID:474

    How people from different cultures work together productively

    Video Vignettes Diversity, Inclusion & Respect Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • Team Troubles? (The 'Fight' Approach to Conflict)
    #740 ID:1474

    Some people use an aggressive approach when upset - we call this the 'fight' approach. This vignette helps you anticipate this and help you think about how you can use T.I.M.E. principles when your own emotions are triggered.

    Video Vignettes Leadership Teamwork, Change, Communication, Interpersonal Skills, Professionalism, Conflict Resolution

  • That Hurts
    #741 ID:581

    Healthcare workers' role in ensuring quality of care

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Professionalism

  • That’s My Bonus You’re Messin’ With! (The 'Freeze' Approach to Conflict)
    #742 ID:1476

    Most of us don't like conflict! Some of us tend to 'freeze' when we are faced with situations that force us deal with tension in the workplace. It's important to remember that each of us is responsible for reacting in ways that will increase the odds for a successful resolution to the conflict.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • That’s What I’m Hearing
    #743 ID:849

    Privy to some insider information, an employee decides to change her 401K allocation.

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • The "Whatever" Coworker
    #744 ID:46

    Dealing with an under-performing employee who appears to not care.

    Video Vignettes Leadership, Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Professionalism, Collaboration

  • The ADA: Tough Questions & Straight Answers - Program Conclusion
    #745 ID:1950

    The bottom line when it comes to the ADA is this... If you use common sense, treat individuals with disabilities fairly, and provide them with equal opportunities to prove they're capable of doing the job...You'll not only help keep yourself and your organization out of court... you'll probably find that they will turn out to be some of the very best, most highly motivated employees you've ever had.

    Video Vignettes Ethics & Compliance, Leadership Compliance, Management

  • The Best Side
    #746 ID:293

    How inappropriate comments about physical appearance can lead to sexual harassment (female to male)

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Leadership, Management

  • The Bet
    #747 ID:289

    Recognizing inappropriate jokes about a coworker; gender harassment

    Video Vignettes Ethics & Compliance Harassment, Communication, Interpersonal Skills, Professionalism

  • The Big Picture
    #748 ID:364

    Learn how to keep things in perspective by managing expectations.

    Video Vignettes Personal Performance Professionalism, Change, Interpersonal Skills, Emotional Intelligence

  • The Birthday Girl (Hugging)
    #749 ID:298

    Showing inappropriate affection.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Sexual Harassment

  • The Birthday Girl (Inappropriate Touching)
    #750 ID:276

    How inappropriate touching and affection can lead to sexual harassment.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Sexual Harassment

  • The Boss Who Knows it All, And Then Some
    #751 ID:42

    Dealing with a boss that discounts ideas and doesn't listen to reason.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Collaboration

  • The Boss Who Knows It All… And Then Some!
    #752 ID:2119

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

  • The Boss Who Knows It All… And Then Some! (Healthcare)
    #753 ID:2123

    One of the first things we have to do when dealing with a bad attitude is decide whether it's worth our time… especially if it's somebody you have to interact with every day... including a manager or boss.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Problem Resolution, Personal Improvement, Emotional Intelligence

  • The Cold Shoulder
    #754 ID:815

    This vignette shows how an employee experienced a negative consequence – a change in important people’s behavior toward her – simply because she answered questions related to a co-worker’s gender harassment claim.

    Video Vignettes Ethics & Compliance Harassment, Harassment, Professionalism

  • The Courage to Coach™ for Retail: Summary/Conclusion
    #755 ID:1837

    Learning how to effectively coach when the situation arises is a very important part of any supervisor or manager’s job.

    Video Vignettes Leadership Coaching & Mentoring, Interpersonal Skills, Leadership, Professionalism

  • The Critique - Sexual Harassment: It Can Happen Here
    #756 ID:277

    How inappropriate comments about physical appearance can lead to sexual harassment (male to female)

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Professionalism

  • The Critique - Sexual Harassment? You Decide.
    #757 ID:295

    Making inappropriate comments about physical appearance

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism

  • The Customer Who Got Up on the Wrong Side of the Bed
    #758 ID:43

    Dealing with a difficult customer - it takes work, but the benefits are easy to see.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Customer Service

  • The Good Tipper (Employees)
    #759 ID:826

    Not much doubt that this kind of behavior – comments and touching of a sexual nature - is severe and unwelcome. But if the offender is a customer - can a claim be made? Absolutely.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment

  • The Honeymooner - Some Jokes Aren't Funny
    #760 ID:288

    How a string of one time jokes can lead to sexual harassment

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism

  • The Honeymooner - When Colleagues Get Personal
    #761 ID:278

    How sexual humor and double entendre can lead to sexual harassment

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Professionalism

  • The Invitation
    #762 ID:281

    Impact of an employee's potential promotion being dependent on agreeing to go out on a date with their supervisor

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance

  • The Lilly Ledbetter Fair Pay Act - An Overview
    #763 ID:787

    The Lilly Ledbetter Fair Pay Act is a federal statute that was signed into law by President Barack Obama in January 2009. In this video, a legal subject matter expert explains the origin of the Lilly Ledbetter Fair Pay case and its impact on organizations across the United States.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Fair Pay Act

  • The Oh Series™ -  Everyday Ethics: All That Cash
    #764 ID:1760

    An action that violates a person’s moral code may not cause someone to be fired, fined or jailed, but such actions are nevertheless wrong. Doing the wrong thing can erode trust, damage relationships and harm others.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Discussion Trigger, Culture Commitment, Onboarding

  • The Oh Series™ -  Everyday Ethics: Around and Around We Go
    #765 ID:1762

    Most of us like to please and help other people when we can. Such efforts are usually a great thing, although in situations where we are asked to break the law, that natural inclination to please others works against us.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: Clock Me In
    #766 ID:1768

    We’ve all been there. It’s not uncommon to be asked to do a favor that may not be against the law, but we know that if we take that action we’ll be doing something wrong. On the surface, these favors may not seem like a big deal. In reality, something like time theft can lead to severe consequences like loss of your job, financial loss and company lay-offs.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: Divide and Conquer
    #767 ID:1765

    Dividing up a sales territory to keep a competitor out of the bidding process is an example of an illegal bidding practice known as market division. This practice usually results in higher bid prices - hurting competition and consumers.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: Freedom
    #768 ID:1767

    Time theft hurts the company. It also breaks trust. And if an employee gets caught while telecommuting, it’s likely the company won’t let others have those privileges. Depending on company policy, the employee could even be fired.

    Video Vignettes Ethics & Compliance Ethics, Professionalism, Discussion Trigger

  • The Oh Series™ -  Everyday Ethics: Greasing the Wheels
    #769 ID:1773

    An offer of a bribe can be direct or indirect in nature. If someone says she will give you money to send business her way, that’s pretty direct. Another supplier might not specifically ask for your business, but might offer you a nice gift or a fun trip.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Discussion Trigger, Culture Commitment, Onboarding

  • The Oh Series™ -  Everyday Ethics: I Take Care of My Friends
    #770 ID:1771

    When we use our business position to give special privileges to a family member…or when we exclude other suppliers in favor of someone we know… or when we accept a gift or money in exchange for using our influence on behalf of a specific supplier, we have stepped over a moral and a legal line in the sand.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: It's Expected
    #771 ID:1774

    While bribery may be more commonly accepted in some countries, people who work for U.S. companies and organizations are expected to adhere to U.S. anti-bribery laws regardless of the country in which they’re doing business.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: Just Move It to That Column
    #772 ID:1761

    Asking a co-worker to change an item on a financial report might not seem like a big deal, but it is. Fudging the numbers is unethical, and since Susan’s request also violates Generally Accepted Accounting Principles, it is also illegal.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: Presentation Help
    #773 ID:1763

    Sometimes people want to include us in an action that doesn’t appear to violate their moral code, but it is one that we know violates our own. Or, it is an action that is against one of our company’s policies. Maybe it’s even illegal.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Culture Commitment, Onboarding

  • The Oh Series™ -  Everyday Ethics: Taking Turns
    #774 ID:1764

    We’ve all been there…when someone else acts as if violating an ethical standard or even breaking the law is just a common, everyday thing…no big deal. This is an attempt to normalize an action that is really wrong and abnormal.

    Video Vignettes Ethics, Compliance, Professionalism, Discussion Trigger, Culture Commitment, Onboarding

  • The Oh Series™ -  Everyday Ethics: The Kickback
    #775 ID:1766

    Asking for or receiving trips, money, or other gifts of this type in order to influence the other person’s decision is known as a kickback. This type of influence is illegal under both federal law and a number of state laws.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: The Only Game In Town
    #776 ID:1769

    Forcing a customer to pay higher prices is known as price fixing by reducing supply. A price fixing conspiracy to reduce inventory in order to raise prices hurts the company and ultimately the customers - who end up paying higher prices.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: The Win-Win Offer
    #777 ID:1770

    When competitors agree to inflate pricing or include unreasonable special terms in a bid resulting in the other company having a better shot at getting the contract, customers lose and reputations are damaged.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Oh Series™ -  Everyday Ethics: The Write Off
    #778 ID:1772

    Simply put, falsifying expense accounts is wrong and violates company policies. It’s not up to us to decide what should be reimbursed by the company. And requesting reimbursement for expenses that don’t meet an organization’s policy is really a form of theft or fraud.

    Video Vignettes Ethics & Compliance Ethics, Compliance, Professionalism, Discussion Trigger, Onboarding

  • The Persistent Romeo
    #779 ID:280

    When persistent, unwelcome pursuits lead to sexual harassment within the workplace.

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Professionalism

  • The Question That Stumps You
    #780 ID:430

    Handling questions and generating discussion

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

  • The Right Side of the Line: The M.E.E.T. Resolution Module
    #781 ID:274

    Help managers meet federal compliance standards for harassment-prevention training

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Management, Professionalism

  • The Road Trip
    #782 ID:291

    Sharing inappropriate art and pictures in the workplace

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Professionalism

  • The Unexpected Departure
    #783 ID:425

    Tips on handling the unexpected departure of a key meeting attendee.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • The Water Boy
    #784 ID:279

    When the harassed becomes the harasser

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Professionalism

  • The “Whatever” Co-Worker…
    #785 ID:2120

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    Video Vignettes Leadership, Personal Performance Leadership, Communication, Management, Professionalism, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

  • The “Whatever” Co-Worker… (Healthcare)
    #786 ID:2124

    Getting people to care about things they think are "no big deal" can be a dance. But when everybody gets on the same page - understands how important their own contribution is – it can be amazing what happens. More work gets done right the first time, and everybody feels good about making the effort.

    Video Vignettes Leadership, Personal Performance Leadership, Communication, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

  • There’s Always Potential
    #787 ID:847

    This vignette tackles the issue of presenting facts (company performance, etc.) in the best possible light - even though the facts might not be as good as presented. Many people can be impacted, especially shareholders.

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • They're All Out to Get Me
    #788 ID:211

    Handling a performance discussion when an employee believes a rating is unfair or biased

    Video Vignettes Leadership Management, Communication, Professionalism

  • They've Never Failed the Test
    #789 ID:35

    Balancing the need to have speedy production while assuring quality control

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • This is Gonna Be a Train Wreck!
    #790 ID:1628

    Transitioning to a different gender is a deeply personal decision. There are many unknowns and the added stress of how the workplace, and even customers, will accept the transitioning employee is very real. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation.

    Video Vignettes Ethics & Compliance, Diversity, Inclusion & Respect Discrimination, Compliance, Professionalism, Inclusion, Respect

  • This Needs to Go Out Today
    #791 ID:113

    Offering internal customers solutions when their needs have not been met.

    Video Vignettes Personal Performance Customer Service, Communication, Interpersonal Skills, Professionalism

  • Those People
    #792 ID:266

    Being frustrated from time to time with a coworker is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, that’s unprofessional. It's disrespectful. And, it may often be prohibited by policy.

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Diversity, Interpersonal Skills, Professionalism, Inclusion, Respect

  • Tit for Tat
    #793 ID:830

    This vignette shows two employees using a derogatory term toward each other.

    Video Vignettes Personal Performance Professionalism, Respect, Discrimination

  • Trash Like You
    #794 ID:814

    This vignette that a hostile work environment occurs when unwelcome sexual advances or other verbal or physical conduct of a hostile or discriminatory nature unreasonably interferes with an individual’s work performance, or creates an intimidating, hostile, or offensive working environment.

    Video Vignettes Ethics & Compliance Harassment, Professionalism, Respect

  • Trust Me, It's Not Anonymous
    #795 ID:149

    Ensuring employees feel comfortable voicing concerns without fear of reprisal.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect

  • Unclear Expectations - Using Progressive Discipline
    #796 ID:1866

    Progressive discipline is really a matter of following a series of planned actions when dealing with employee performance issues or infractions of company policy. The actions intensify in seriousness if the employee continues to fail to meet job expectations and standards.

    Video Vignettes Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • Understanding the Perpetrator (Managers)
    #797 ID:1897

    When it comes to workplace violence events, there are some common traits of an active workplace threat.

    Video Vignettes Workplace Safety Workplace Violence Prevention, Armed Intruder/Active Shooter

  • Up and Down (Employees)
    #798 ID:821

    This vignette shows an employee stares, looks at co-workers up and down, makes derogatory gestures, or other suggestive looks that are sexually suggestive.

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  • Use Generalities as an Opportunity to Ask for a Specific Example
    #799 ID:444

    Example of interview question and candidate response to prompt probing question

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  • Using a Corrective Discussion
    #800 ID:1868

    Typically, it's best to assume that an employee is not purposefully performing less than expected. He/she may simply need clarification of what’s expected, some additional guidance, or to understand the importance of following policy and meeting expectations. Generally, most performance challenges can be resolved during this second action, the corrective discussion.

    Video Vignettes Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution