Complete TAG® Library (1844 Assets / 5647 Components)

  • Hazard Communication: Refresher Training
    #401 ID:878

    This refresher training program to the Hazard Communication Standard provides a concise overview of the key elements of the standard that any employee, supervisor or contractor who work with potentially hazardous materials should be aware of.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Chemical Safety, Workplace Safety & Awareness

  • HAZMAT Awareness: A Starting Point for Safety™
    #402 ID:967

    This program emphasizes the total team effort required of shippers, handlers, and carriers in safely handling a hazardous material.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness

  • Hearing Protection: Hearsafe™
    #403 ID:968

    This program explains how loud noise, on and off the job, can cause permanent hearing loss while showing various types of hearing protectors and tells how to wear them.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness, Safety Orientation

  • Holding Effective Safety Meetings
    #404 ID:994

    Keep your team involved in a safe workplace. This program helps employees understand the importance of safety meetings, how to plan and conduct them and reporting violations of your safety policy.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Workplace Safety & Awareness, Safety Orientation

  • Hypothermia and Frostbite
    #405 ID:881

    This informative video thoroughly covers everything employees need to know about the dangers of hypothermia and frostbite—and how to avoid them.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Winter Safety, Workplace Safety & Awareness

  • Lab Compliance: Laboratory Conditions™ (Using Chemicals Safely)
    #406 ID:969

    Work in a laboratory, or even cleaning or fixing equipment there, usually involves handling, moving, pouring, or measuring many different substances. Not all of them are hazardous, but some are. And you have to know how to protect yourself from the substances that can harm you, your coworkers, or the environment."

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Chemical Safety, Workplace Safety & Awareness

  • Labels and Other Forms of Warning
    #407 ID:884

    This program explains the basic hazard warning information that will be found on labels and how that information is tied to the MSDS.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Workplace Safety & Awareness

  • Lift Truck Characteristics, Balance & Stability™
    #408 ID:876

    This program teaches viewers what they need to know to become professional lift truck operators. It covers the following other important aspects of forklifts: classifications; the functions of the various parts of a forklift; maximum load weights; load center; and lift weight.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Process Safety Management

  • Lift Truck Inspections: Battery-Powered Engines™
    #409 ID:874

    This video provides a step-by-step checklist for conducting both a physical/exterior and Operational inspection, including all parts and systems.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Lift Truck Inspections: Internal Combustion Engines™
    #410 ID:875

    Current Regulations require that lift trucks be inspected at least once a day. This video will teach viewers how to conduct pre-operation inspection of a lift truck powered by an internal combustion engine, as well as the proper techniques for starting and refueling.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Listen Up! Preventing Noise Induced Hearing Loss
    #411 ID:899

    This program describes the effect of noise on hearing and provides information concerning the different types of personal hearing protection and their proper use. The different aspects of the company’s hearing conservation program are detailed including noise monitoring procedures, controlling noise exposure, audiometric testing, training and record-keeping.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Main Street™
    #412 ID:970

    OSHA has expanded the Hazard Communication or Right-To-Know Standard beyond the manufacturing and chemical industries to cover employees who work with chemicals at non-manufacturing organizations. This program is designed to instruct workers about the chemicals they work with, what precautions to take to avoid injury and what to do if accidents occur

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness, Communicating Safety

  • Material Safety Data Sheet - Information You Can Use™
    #413 ID:885

    The program explains how the Material Safety Data Sheet (MSDS) information provides the answers to critical questions in an emergency.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Chemical Safety, Workplace Safety & Awareness

  • Most Common Violations of the Electrical Standard
    #414 ID:869

    This program teaches your employees about the most common violations which OSHA cites—and how to avoid them.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Electrical Safety, Workplace Safety & Awareness

  • No Injury, No Accident?™
    #415 ID:1010

    The original version of this best-seller, now in five languages. This program is based on the work of W.H. Heinrich and his famous "Heinrich Triangle." It demonstrates that a serious or fatal accident can emerge randomly from seemingly routine unsafe situations and unsafe acts.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Accident Reporting & Investigation, Workplace Safety & Awareness, Communicating Safety

  • Office Ergonomics: If Only Your Computer Could Talk
    #416 ID:903

    This is an engaging video with an emphasis on computer monitors. An amusing "screen saver" named Bill takes control of the situation and teaches everyone all he knows about proper monitor set-up and other office issues such as material handling.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Ergonomics, Workplace Safety & Awareness

  • Operator In Control - Driving a Forklift Safely™
    #417 ID:971

    This program focuses on the personal responsibility of the operator and stresses the joint efforts of both employer and employee to ensure safe operation of the forklift truck.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Personal Protective Equipment
    #418 ID:916

    Every year, hundreds of thousands of employees are injured because they fail to wear the necessary personal protective equipment (PPE), or the equipment they did wear didn’t fully protect them. This program focuses on the types of PPE used to protect the eyes, face, head, hands and feet.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Personal Protective Equipment Training™
    #419 ID:886

    This program teaches employees that their safety depends on understanding the hazards in the workplace and equipping themselves to avoid them.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Personal Protective Equipment: Head to Toe
    #420 ID:972

    The main message of this program is that personal protective equipment must be worn whenever hazards exist in the workplace. It focuses on head, face, eye, hand, and foot protection.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Safety Orientation

  • Powerlifters Part 1: The Basics of Forklifts
    #421 ID:911

    The program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of counterbalanced forklift trucks.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Powerlifters Part 2: Safety Practices for the Forklift Operator
    #422 ID:917

    Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation. Safety Issues concerning battery and LPG power sources are addressed and a variety of inspection and operational procedures are explained including: pre-start safety checks, recharging and refueling hazards, dock safety, safe driving techniques, and working around other employees.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Forklift & Lift Truck Safety

  • Process Safety Management - An Introduction
    #423 ID:890

    This program provides information about the specific requirements of the PSM Standard for personnel who will be taking part in gathering process safety information or participating in process safety analysis.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

  • Process Safety Management - Operator Responsibilities
    #424 ID:889

    This program takes the operator through the initial start-up process, normal operations, temporary operations, emergency shut down, post-tear down and inspection start-up. Special emphasis is placed on communication during the information gathering and hazard analysis processes.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

  • Process Safety Management - Process Hazard Analysis
    #425 ID:892

    Viewers will learn how a process hazard analysis is conducted to identify what accidents might happen and what the consequences might be.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

  • Process Safety Management - Process Safety Information
    #426 ID:891

    Learn the importance of gathering information that will tell employees what will happen to chemicals , processes, equipment and containment systems in various situations, and how this information can help them answer “what if” scenarios and react to accidental releases of hazardous chemicals.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Process Safety Management, Workplace Safety & Awareness

  • Respiratory Hazards in the Workplace
    #427 ID:973

    This video gives an overview of the nature, extent, and effects of typical respiratory hazards. These hazards include three types: oxygen deficiency, particulate contaminants, and gas and vapor contaminants.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Rules of Danger - Basic Principles of Electricity™
    #428 ID:974

    Electricity causes thousands of injuries and deaths and millions of dollars in property damage each year. Yet electricity acts in predictable ways—there is nothing mysterious about it. Knowing the basic Rules of Danger about electricity can significantly reduce the risk of property damage, injury, or death.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Electrical Safety, Workplace Safety & Awareness, Accident Reporting & Investigation

  • Safe Lift Truck Operation
    #429 ID:877

    This video shows operators how to avoid a lift truck accident. It covers step-by-step procedures for safely picking up a load, driving with a load, setting a load down, and parking.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Safe Use of Powered Pallet Movers
    #430 ID:912

    This program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of powered pallet movers. Powered industrial vehicle training requirements are outlined including new hire and refresher training requirements. Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Safety Orientation For Employees - Heavy Industry™
    #431 ID:893

    Designed to teach your new employees how to recognize and work safely around hazards in the workplace, this video introduces the principles of hazard communication, energy isolation and control, permits and confined space safety—as well as the types of tasks which are prohibited in the workplace.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Safety Orientation, Workplace Safety & Awareness

  • Safety Orientation for Employees - Light Industry
    #432 ID:894

    This program introduces the principles of hazard communication, energy isolation and control, permits and confined space safety.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Safety Orientation, Workplace Safety & Awareness

  • Safety Orientation: Working Together for Safety™
    #433 ID:900

    Getting to the brass tacks of the importance of safety on the job, this program hits hard at what safety is and the importance of keeping safety top-of-mind each and every day. The program addresses the relationship of unsafe actions to accidents, the safety responsibilities of management and employees and the safety system that has been established.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Safety Orientation, Workplace Safety & Awareness, Communicating Safety

  • Signs, Tags, Labels & Placards™
    #434 ID:983

    Injuries and accidents can be prevented and lives can be saved when signs, tags, labels and placards are used properly.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Communicating Safety, Workplace Safety & Awareness, Safety Orientation

  • Sounding the Alarm
    #435 ID:984

    This program is directed to training workers who might discover a hazardous chemical spill or release how to gather the information necessary to sound the alarm without placing themselves in jeopardy.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Chemical Safety, Workplace Safety & Awareness, Communicating Safety

  • The Rules of Danger - Working Safely With Electricity™
    #436 ID:986

    Part 1 of a two-part series, this program covers how electricity works and what hazards it presents.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Electrical Safety, Workplace Safety & Awareness, Energy Isolation/Lockout Tagout

  • The Safety Deck™
    #437 ID:987

    Specifically designed to be an orientation video program for new employees - it also provides a review for seasoned workers or a point of departure toward a more in-depth training cycle for the general employee population.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Safety Orientation, Workplace Safety & Awareness, Onboarding

  • The Safety Lotto™
    #438 ID:981

    This program shows how people tempt fate and risk injury -- or death -- with unsafe behaviors. It covers eight safety topics. Eight people selected are shown doing unsafe things and paying the price for it. Their number was up.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Workplace Safety & Awareness, Electrical Safety, Chemical Safety, Slips, Trips and Falls, Personal Protective Equipment, Safety Orientation, Energy Isolation/Lockout Tagout, Emergencies & Evacuation

  • Think Forklift: Methods and Hazards of Operation™
    #439 ID:988

    This program outlines and explains the hazards of forklift operation. It details the reasons why forklifts can become unstable and tip over. It examines ramp and loading dock accidents as well as hazards that pose a threat to the safety of pedestrians.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Understanding the Hazard Classes
    #440 ID:915

    This program is for all line employees and supervisors who handle potentially hazardous materials on the job. Live action sequences show different response tactics that should be considered before attempting to mitigate a hazardous materials incident.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness

  • Uniform for Safety: Wearing Personal Protective Equipment
    #441 ID:989

    This program examines the components that make up the protective equipment that keeps workers safe on the job. It outlines how an employer assesses the need for PPE based on the potential hazards in a facility.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Unstable Machine: The Nature of a Forklift™
    #442 ID:990

    Forklift accidents account for thousands of injuries each year — many of them serious and too many of them fatal. The big cause of these injuries is lack of stability — more specifically, tip-over.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Forklift & Lift Truck Safety, Workplace Safety & Awareness

  • Using Air Purifying Respirators
    #443 ID:906

    The importance of recognizing the different types of respiratory hazards that may be encountered, and specific type and style of respirator to be used are detailed as well as the proper procedures for putting-on and taking-off, cleaning, and storing respirators. The different aspects of the company’s respiratory protection plan, air monitoring, fit testing, record-keeping and medical examination requirements are also covered.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Waste Watchers™
    #444 ID:991

    This program enables your organization to provide the essential training for increasing employee awareness for correct handling of hazardous waste.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Handling Hazardous Materials, Workplace Safety & Awareness

  • Winter Driving™
    #445 ID:882

    Winter Driving teaches drivers the techniques they need to know to be safe winter drivers.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Winter Safety, Workplace Safety & Awareness

  • A Banana a Day
    #446 ID:294

    How joking and innuendos can lead to sexual harassment.

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism

  • A Last Chance Option/Termination
    #447 ID:1874

    You’ve clearly communicated expectations, delivered at least a couple of verbal warnings, and even a written warning. If the employee has not yet improved, the next action to take is a last chance option. This could be many things; including another written warning or suspension or time off with pay.

    Video Vignettes Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • A Masterpiece
    #448 ID:299

    Dealing with inappropriate art and pictures in the workplace

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Professionalism

  • A Real Team Player. Not!
    #449 ID:2117

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    Video Vignettes Leadership, Personal Performance Personal Improvement, Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence

  • A Real Team Player. Not! (Healthcare)
    #450 ID:2121

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    Video Vignettes Leadership, Personal Performance Personal Improvement, Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence

  • Accentuate the Positive
    #451 ID:382

    How encouraging and reinforcing positive behavior will improve performance and build positive relationships

    Video Vignettes Personal Performance Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Accept Your New Role
    #452 ID:243

    Presents a misunderstanding between a new supervisor and a subordinate employee

    Video Vignettes Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism

  • Additional Steps to Reduce Violence (Managers)
    #453 ID:1901

    There are some additional steps you can take to reduce potential violence situations in the workplace.

    Video Vignettes Workplace Safety Workplace Violence Prevention, Armed Intruder/Active Shooter

  • After the Hire - Program Summary
    #454 ID:1884

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    Video Vignettes Leadership Management, Leadership, Assessing Performance

  • All for One and One for All
    #455 ID:76

    An example of work team conflict: two teams working through differences to make progress toward a common goal.

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Sales, Professionalism, Selling

  • Americans with Disabilities Act (ADA) & Rehabilitation Act of 1973
    #456 ID:136

    Introduces managers' responsibilities related to the Americans with Disabilities Act and the Rehabilitation Act of 1973

    Video Vignettes Ethics & Compliance Management, Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect

  • An Inside Source
    #457 ID:28

    Obtaining (and possibly using) insider information.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Analyze Needs
    #458 ID:610

    Reviews how to best analyze the needs of a client during the sales process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • And, You Are?
    #459 ID:716

    This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    Video Vignettes Ethics & Compliance Compliance, Management

  • Are You Giving 110%?
    #460 ID:93

    The concept of respect within a diversity context; an example of different perspectives on work/life balance.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Management, Inclusion, Respect

  • Are You Going to Get That?
    #461 ID:110

    How to best handle phone calls while also helping another customer in person.

    Video Vignettes Personal Performance Sales & Service, Communication, Interpersonal Skills, Professionalism, Customer Service

  • Ask Fact and Feeling Questions
    #462 ID:18

    Asking questions to understand a problem

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Back to Normal (Employees)
    #463 ID:828

    Vignette shows possible quid pro quo sexual harassment. If the young woman feels pressured to continue the relationship because of a perceived or actual threat to her position, it would be considered quid pro quo sexual harassment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment

  • Bad Day at Work
    #464 ID:844

    This vignette discusses the inadvertent compromising of confidential information (impending lay-offs, new product development, etc.).

    Video Vignettes Ethics & Compliance Ethics, Compliance

  • Bad for Business
    #465 ID:810

    This situation illustrates the damaging effect of making employment decisions based on stereotype rather than the qualifications of a person to perform a job.

    Video Vignettes Ethics & Compliance Discrimination, Diversity, Respect

  • Being Accountable and Flexible
    #466 ID:399

    How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

  • Being Positive and Proactive
    #467 ID:398

    How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership

  • Believe It!
    #468 ID:1840

    Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

    Video Vignettes Personal Performance Motivation, Change, Communication, Professionalism, Coaching & Mentoring

  • Better Than Budget
    #469 ID:846

    This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?

    Video Vignettes Ethics & Compliance Ethics, Compliance, Collaboration

  • Brainstorming
    #470 ID:426

    Managing the brainstorming process during a meeting.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Build Trust
    #471 ID:381

    Building positive relationships by building trust

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)
    #472 ID:1475

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    Video Vignettes Personal Performance Conflict Resolution, Change, Communication, Interpersonal Skills

  • Cell Phones, Pagers, Etc.
    #473 ID:434

    Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

  • Challenging & Giving Opportunities
    #474 ID:1882

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    Video Vignettes Leadership Management, Leadership, Assessing Performance

  • Challenging a Learning Point
    #475 ID:433

    Handling an objection to a key content point during a training session.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Effective Training

  • Change Is Not in My Vocabulary
    #476 ID:45

    Dealing with a coworker who is resistant to change.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Collaboration

  • Change Is Not in My Vocabulary (Healthcare)
    #477 ID:2122

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    Video Vignettes Leadership, Personal Performance Change, Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence

  • Change Is Not in My Vocabulary...
    #478 ID:2118

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    Video Vignettes Leadership, Personal Performance Change, Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence

  • Clarify Actions and Outcomes
    #479 ID:441

    Explanation of the probing strategy of clarifying actions and outcomes

    Video Vignettes Leadership Management, Communication, Leadership, Professionalism

  • Clarify Change (set-up)
    #480 ID:407

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Clarify Goals and Identify Concerns
    #481 ID:19

    The importance of knowing what you want to achieve in order to solve problems.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Communication & Influencing

  • Coaching Is Being Specific
    #482 ID:69

    Coaching an employee with the right answers but the wrong attitude - especially when it comes to internal customers.

    Video Vignettes Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism

  • Coaching Moment 2 (Sales Coaching)
    #483 ID:603

    Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

    Video Vignettes Leadership Sales & Service, Communication, Sales

  • Commit to Change (set-up)
    #484 ID:411

    How to gain commitment for a change

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Common ADA Question About Determining Qualifications
    #485 ID:191

    Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"

    Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

  • Common ADA Question About Hiring
    #486 ID:190

    Answers the question,"Do you have to hire someone just because he or she has a covered disability,even if they cannot perform an essential function of the job?"

    Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

  • Common ADA Question About Performance Issues
    #487 ID:193

    Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"

    Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

  • Common ADA Question About Reasonable Accommodation
    #488 ID:192

    Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"

    Video Vignettes Ethics & Compliance Management, Compliance, Professionalism

  • Common ADA Questions about Hiring
    #489 ID:1980

    Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.

    Video Vignettes Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Communicate about Change (resolution)
    #490 ID:410

    The importance of communication when dealing with change

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate About Change (Set-Up)
    #491 ID:409

    The importance of communication when dealing with change.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Communicate and Listen
    #492 ID:401

    How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

    Video Vignettes Personal Performance Professionalism, Communication, Interpersonal Skills, Leadership, Collaboration

  • Conducting The Three-Dimensional Interview
    #493 ID:348

    Explanation of how to conduct an effective three-dimensional interview

    Video Vignettes Leadership Management, Change, Professionalism

  • Conflict 101™ - The Fight Response
    #494 ID:1962

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Flight Response
    #495 ID:1963

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Conflict 101™ - The Freeze Response
    #496 ID:1964

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    Video Vignettes Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Professionalism

  • Consensus Building
    #497 ID:427

    Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.

    Video Vignettes Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism, Meeting Preparation

  • Courage 2 Coach™ - Coaching is Positive
    #498 ID:1723

    We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Leadership, Professionalism

  • Courage 2 Coach™ - Coaching to Empower
    #499 ID:1724

    One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Motivation, Interpersonal Skills, Professionalism

  • Courage 2 Coach™ - Coaching to Motivate
    #500 ID:1725

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    Video Vignettes Leadership, Personal Performance Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism