Complete TAG® Library (1974 Assets / 6019 Components)

  • Group or Individual: Which motivates you?
    #301 ID:471

    How cultures from around the world look at motivation differently

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect

  • Direct or Indirect: What's Your Route?
    #302 ID:470

    How communication styles differ within cultures and impact decision making and working relationships.

    Video Vignettes Leadership, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect

  • I'll Let That One Slide
    #303 ID:234

    How stereotyping negatively impacts trust and working relationships

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Harassment Prevention, Leadership, Professionalism, Inclusion & Equity, Respect

  • I Just Can't Risk It
    #304 ID:151

    This short video shows the importance of holding a peer manager accountable to an organization's non-retaliation policy.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect

  • Clarify
    #305 ID:258

    The importance of clarifying how a change impacts everyone differently.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Welcome to the Real World
    #306 ID:27

    Spreading false information about a competitor to gain an advantage.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Communicate about Change (Dramatic)
    #307 ID:259

    How to ask for information to help feel comfortable with a change; dealing with a dress code change

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect
    #308 ID:711

    Enforce zero-tolerance policies with fairness and respect. Although most zero-tolerance policies seem pretty clear, when the human dynamic is added to the equation, the solution may no longer be so clear cut. This makes the manager’s job of enforcing the policy much more challenging. This course is designed to show how to enforce zero-tolerance situations at work while maintaining fairness, equity and respect for all employees.

    eLearning - Classic Diversity, Inclusion & Respect Diversity, Communication, Harassment Prevention, Leadership, Professionalism, Culture Commitment, Conflict Resolution, Communication & Influencing Intermediate 40 Minutes

  • Winning the S.A.L.E.™ - An Example
    #309 ID:613

    A practical example of the steps involved in the S.A.L.E. process.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Workplace Bullying: Stand Up for Others
    #310 ID:770

    A coworker stands up for another coworker who is bullied by an employee of another company (vendor).

    Video Vignettes Ethics & Compliance Abusive Conduct, Communication, Harassment Prevention, Professionalism

  • Come On Out to the Meeting (Union Meeting)
    #311 ID:715

    This vignette covers a situation in which employees are invited to union meetings. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    Video Vignettes Ethics & Compliance Compliance, Management

  • She's Old News; He's Too Green
    #312 ID:232

    Impact of age bias on workplace relationships and team productivity.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Harassment Prevention, Leadership, Professionalism, Inclusion & Equity, Respect

  • I Will if You Will...
    #313 ID:267

    A very effective and to-the-point vignette that deals with anti-gay and anti-diverse behavior in the workplace.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Leadership, Respect

  • Workplace Bullying via Social Media/Email
    #314 ID:769

    An employee shares her story about co-worker bullying by teasing her about her weight.

    Video Vignettes Ethics & Compliance Abusive Conduct, Communication, Compliance, Harassment Prevention, Interpersonal Skills, Professionalism

  • Fitting It All Together
    #315 ID:460

    Remind employees how important they are to the success of the organization. Use any one of the various Sollah Interactive short video programs (a SMART-START™ or meeting opener).

    Activities Leadership, Personal Performance Energizer or Team Builder, Energizer, Discussion Trigger

  • It's Not That Big of a Deal
    #316 ID:153

    Promoting the value of mandatory training; reinforcing consistent ethical behavior. This vignette features an interaction between an employee and her supervisor - in which the employee is trying to get off the hook for compliance training.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management

  • Make Your P.O.I.N.T. (Step-By-Step Demo)
    #317 ID:225

    A specific example of how to best use the P.O.I.N.T. model to effectively inform, inspire and influence others.

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Professionalism

  • TrainingBytes® Achieving Communication Excellence
    #318 ID:358

    Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills. In three, straight-to-the-point modules, employees will experience focused learning on how to effectively listen, communicate and give and receive feedback.

    TrainingBytes® Personal Performance Communication, Interpersonal Skills, Professionalism

  • Preparing for The Three-Dimensional Interview
    #319 ID:347

    Preparing to conduct an effective interview

    Video Vignettes Leadership Management, Change, Professionalism

  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps
    #320 ID:17

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future
    #321 ID:721

    Executive brief for community college leaders and HR professionals in the education industry on the controversial topic of profit.

    Trainer Resource Leadership Change, Management

  • Once Upon a Leader™
    #322 ID:505

    Offering a refreshing break from the typical and more formal examinations of leadership, Once Upon a Leader shares a whimsical, yet powerful message on the practices of effective leaders. Through the animation and discussion of popular tales, familiar characters will lead participants on a journey to discover the value of four leadership practices.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism

  • Workplace Bullying Example in Healthcare Setting
    #323 ID:768

    Female shares her story about the head nurse bullying the newer nurse.

    Video Vignettes Ethics & Compliance Abusive Conduct, Communication, Compliance, Harassment Prevention, Management, Professionalism

  • A Real Team Player...Not
    #324 ID:44

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing

  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps
    #325 ID:22

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Problem Resolution

  • It's the Law™ - Program Introduction
    #326 ID:131

    Explains the responsibility of managers to know the law and how it applies in their workplace

    Video Introduction Ethics & Compliance, Leadership Management, Compliance, Ethics, Harassment Prevention, Leadership, Management, New Supervisor

  • Hey, It's on the Radio
    #327 ID:121

    Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

  • Communicate Information
    #328 ID:244

    Learn how to properly and appropriately communicate sensitive information (like layoffs) that impact a work team.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Professionalism

  • Just Some Good Clean Fun (M.E.E.T.™ Resolution)
    #329 ID:273

    When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.

    Video Vignettes Ethics & Compliance Harassment Prevention, Compliance, Professionalism

  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal
    #330 ID:698

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    eLearning - Classic Leadership Assessing Performance, Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Intermediate 40 Minutes

  • Stop Telling Me What to Do
    #331 ID:75

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

  • It's the Law™: The Legal Side of Management
    #332 ID:139

    In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism

  • Sexual Harassment: It Can Happen Here™
    #333 ID:284

    Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Communication, Management, Professionalism, Sexual Harassment, Abusive Conduct

  • Be Careful What You Say
    #334 ID:34

    Providing accurate information even if you are asked to stretch the truth.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Integrity Every Day: Real Choices. Right Decisions.™
    #335 ID:708

    As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

    eLearning - Classic Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism Foundational 30 - 45 minutes

  • Establish Commitment (Sales Process)
    #336 ID:612

    Discusses how to gain commitment from a client during a sales interaction.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Myth: I Don't Know How to Do It
    #337 ID:62

    The perspective that leaders can identify their core values and make daily decisions based on them.

    Video Vignettes Leadership Leadership, Change, Communication, Motivation, Professionalism, Leading

  • Link to Solutions (Sales Process)
    #338 ID:611

    Reviews how to best link a client's needs with solutions.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • I Don't Have Time
    #339 ID:580

    Maintaining accurate patient records even when time is short

    Video Vignettes Ethics & Compliance Ethics, Communication, Professionalism

  • Playing for Keeps
    #340 ID:465

    Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

    Activities Personal Performance Team Builder, Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid

  • Probe for a Negative Example
    #341 ID:453

    Example of interview question and candidate response to prompt probing question

    Video Vignettes Leadership Leadership, Communication, Leadership, Professionalism

  • Clarify Change (Resolution)
    #342 ID:457

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Looking Back
    #343 ID:555

    Quick activity to link past training to future lessons.

    Activities Personal Performance Training Support, Discussion Trigger, Retention Aid

  • TrainingBytes® Increasing Emotional Intelligence
    #344 ID:366

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can increase interpersonal skills and individual resiliency.

    TrainingBytes® Leadership, Personal Performance Professionalism, Change, Interpersonal Skills, Leadership, Emotional Intelligence

  • Getting Much Sleep?
    #345 ID:254

    Retaliating against an employee who reports misconduct by supervisor

    Video Vignettes Ethics & Compliance Compliance, Communication, Harassment Prevention, Management, Professionalism

  • Hierarchy or Equality: Do you know where you stand?
    #346 ID:472

    How respect is defined differently in varying cultures around the world

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity, Respect

  • That Wasn't a Smart Thing to Do...
    #347 ID:54

    Frequently cornering a coworker; isolation and intimidation. A good look at how intimidation might lead to more.

    Video Vignettes Ethics & Compliance Workplace Violence Prevention, Communication, Compliance, Harassment Prevention, Leadership, Professionalism

  • Coaching Moment 1 (Sales Coaching)
    #348 ID:602

    Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

    Video Vignettes Personal Performance Sales & Service, Sales, Interpersonal Skills

  • Defining Your Role and Responsibilities
    #349 ID:557

    A focus on the role of a facilitator in the training room.

    Trainer Resource Leadership, Personal Performance Training Support

  • It's Just a Card, Right?
    #350 ID:714

    This vignette covers union authorization card signing. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    Video Vignettes Ethics & Compliance, Leadership Compliance, Management

  • Just Keep It to Ourselves
    #351 ID:32

    Destroying documents contrary to the organization's document retention policy.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Just Tell Them I'm Not Here
    #352 ID:148

    Discusses implications of asking an employee to lie for you. If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not!

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • The Extraordinary Leader - You Can Make An Extraordinary Difference
    #353 ID:87

    Review of the keys to becoming an extraordinary leader and why it is important.

    Video Summary Leadership Leadership, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • Take Action
    #354 ID:246

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    Video Vignettes Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism

  • Myth: I Don't Need to Be a Leader
    #355 ID:61

    The perspective that as a leader you promote and protect your own values.

    Video Vignettes Leadership Leadership, Change, Communication, Motivation, Leading

  • How Are We Doing?
    #356 ID:551

    Quick gap evaluation of skills related to a training topic

    Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

  • Resolving Problems
    #357 ID:604

    Helping a sales team member resolve an issue.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

  • Commit to Change (Dramatic)
    #358 ID:260

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Illegal Harassment
    #359 ID:133

    Promotes the responsibility of manager to communicate harassment policies and handle any harassment issues immediately

    Video Vignettes Ethics & Compliance Management, Compliance, Diversity, Harassment Prevention, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect

  • Is This Any Way to Run a Hospital?
    #360 ID:419

    Dealing with culturally-insensitive remarks.

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity, Respect

  • Let's Party!
    #361 ID:464

    Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

    Activities Leadership, Personal Performance Training Support, Discussion Trigger, Culture Commitment, Energizer or Team Builder

  • Paths to Success
    #362 ID:547

    Focus on goal-setting for the training session

    Activities Leadership, Personal Performance Motivation, Team Builder, Discussion Trigger, Assessment

  • You Guys Just Figure It Out
    #363 ID:152

    Making time to guide ethical behavior when faced with competing priorities

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion & Equity, Respect

  • After the Hire: Retaining Good Employees
    #364 ID:805

    Hiring good employees is never easy. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This program focuses on how to keep your best employees loyal to your organization.

    Off-The-Shelf Video Program (ILT) Leadership Hiring & Recruiting, Management, Retention Aid, New Supervisor

  • Bad Apples™: How to Deal with Difficult Attitudes
    #365 ID:48

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding

  • Between You and Me: Solving Conflict™
    #366 ID:2224

    Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

    Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

  • Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)
    #367 ID:2218

    This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment Prevention, Discrimination

  • Bury My Heart at Conference Room B™
    #368 ID:65

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Leading

  • Confronting Workplace Conflict™ (for Managers)
    #369 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Everybody Wins: How to Turn Conflict into Collaboration™
    #370 ID:79

    Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Diversity, Management, Professionalism

  • Fearless Facilitation! How to Lead Effective Meetings™
    #371 ID:428

    Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Fearless Facilitation!: How to Lead Effective Training
    #372 ID:436

    This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Get the Whole Picture™: Asking Probing Questions in a Behavior-Based Interview
    #373 ID:454

    Discover an interviewing approach that will help your organization prevent high turnover, eliminate unnecessary training and avoid damaging lawsuits. Dr. Paul Green, industrial psychologist and behavioral-based interviewing expert, delivers this advanced workshop designed to improve candidate evaluation. Five probing strategies and a proven assessment tool ensure that your organization’s interviewers “get the whole picture” every time.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Leadership, Hiring & Recruiting

  • Glad I Could Help: Real Customer Service Situations for Discussion
    #374 ID:119

    Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • Human Trafficking Awareness - An Overview (Hospitality Industry)
    #375 ID:2204

    Human trafficking is modern-day slavery and involves the use of force, fraud or coercion to obtain labor or commercial sex. Every year, millions of men, women and children are trafficked in countries around the world, including the United States. Traffickers often take advantage of the privacy and anonymity offered by the hospitality industry. This course can be used for SB970 (California) training requirements.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Workplace Safety & Awareness, Communicating Safety

  • I Wish My Manager Would Just...™
    #376 ID:455

    Employees speaking out about what their managers could do to help them be successful. A fantastic look into what employees are really thinking about their manager/supervisor relationship.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Teamwork, Collaboration, Communication & Influencing

  • Integrity Every Day: Real Choices. Right Decisions.
    #377 ID:504

    Teach your employees what it really means to consistently act with integrity—the kind of integrity that leads to organizational excellence! Designed specifically for healthcare institutions, this video-driven workshop will help create a safe environment of committed, ethical employees by giving them a common language to discuss and address today’s most challenging ethical work-related issues.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism

  • Invest Time to Build Trust™ (Team Spark Video)
    #378 ID:1632

    Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Energizer or Team Builder, Communication, Team Builder, Discussion Trigger, Teamwork

  • Johnny the Bagger® - Short Version
    #379 ID:923

    This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • Legal Briefs™ Discipline & Termination - Improving Performance & Reducing Liability
    #380 ID:164

    Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know
    #381 ID:1499

    The intent of the Family & Medical Leave Act (FMLA) is to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. Trying to decipher the in's and out's of the law can be a challenge. This program gives you a better understanding of the FMLA.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • Legal Briefs™ Harassment & Discrimination - Promoting Respect & Preventing Discrimination
    #382 ID:172

    Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Harassment Prevention, Professionalism

  • Legal Briefs™ Recruiting & Hiring - A Manager's Guide to Staying Out of Court
    #383 ID:180

    Recruiting and hiring can be a legal minefield for managers. This program equips them with the skills they need to avoid legal pitfalls in finding and hiring the right people. Also, it addresses the most common stumbling blocks, including job descriptions, job advertising, interviewing and equal opportunity concerns.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Substance Abuse - The Manager's Role in Creating & Maintaining a Drug-free Workplace
    #384 ID:188

    You suspect an employee is “under the influence” while on the job. How do you deal with the situation without putting the organization at risk of a costly lawsuit? This program helps managers deal with the tough problems involving substance abuse in the workplace. Help your managers legally maintain a safe, drug-free work environment onsite and off.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism

  • Legal Briefs™ The ADA: Tough Questions & Straight Answers
    #385 ID:1398

    New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • Legal Briefs™ Workplace Privacy - Does It Really Exist?
    #386 ID:202

    Do your mangers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism

  • Legal Briefs™ Workplace Violence - The Legal Role in Keeping Your Workplace Safe
    #387 ID:570

    No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Compliance, Professionalism

  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal
    #388 ID:217

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

  • Life IS a Series of Presentations: Inspire, Inform & Influence. Anytime, Anywhere.
    #389 ID:228

    This program teaches employees how to focus and execute communication by following the steps of the P.O.I.N.T. model. Ultimately, employees will establish credibility, improve working relationships, increase efficiency and effectiveness, improve job and personal satisfaction and more. It will contribute to organizational success by providing employees the tools necessary to improve conduction of meetings, cascade clear messages, generate more business and execute effective communication.

    Off-The-Shelf Video Program (ILT) Personal Performance Communication, Interpersonal Skills, Professionalism

  • M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness and Respect
    #390 ID:241

    Enforcing a zero tolerance policy can put managers and supervisors in a tough position. With no gray areas, second chances or margins for error, they must handle each situation properly to avoid legal repercussions for themselves and their organizations. This program adapts the M.E.E.T. approach to help managers and supervisors deal with zero tolerance situations respectfully, legally and consistently.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Leadership, Professionalism, Inclusion & Equity, Respect

  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Comments
    #391 ID:1272

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our words and actions can lead to serious conflict in the workplace. This short tackles inappropriate expressions, joking in the workplace and cross-cultural miscommunication.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Inclusion & Equity, Cultural Competency

  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Thoughts
    #392 ID:1273

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our thoughts (and even actions) can lead to serious conflict in the workplace. This program tackles hidden biases, inappropriate assumptions, diversity moments, sexual orientation and differences in organizational culture.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Inclusion & Equity, Cultural Competency

  • Managing Generations: M.E.E.T. for Respect in the Workplace™
    #393 ID:587

    Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges

  • Mix Diverse Personalities (Team Spark Video)
    #394 ID:1646

    Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Teamwork, Diversity, Team Builder, Discussion Trigger

  • More Than a Gut Feeling™ - Manufacturing Version
    #395 ID:2255

    Give plant managers, shop supervisors and other personnel the skills they need to make sound hiring decisions and reduce costly turnover! Based on the premise that people tend to perform in the future the same way they've performed in the past, this program helps interviewers go beyond making hiring decisions based primarily on how they feel about a candidate.

    Off-The-Shelf Video Program (ILT) Leadership Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

  • More Than a Gut Feeling™ III
    #396 ID:2223

    In any organization, hiring the right people for the right job is a challenge. Successfully meeting that challenge helps organizations keep turnover down and productivity high. More Than a Gut Feeling III is designed to educate interviewers on how to make the right hiring decisions by using behavior-based interviewing skills.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading, Interviewing

  • Motivation: Dream it. Walk it. Believe it.™
    #397 ID:502

    Through universal principles, interviews with real people and hands-on lessons, employees learn to develop and execute a plan and explore why faith in themselves is critical to reaching their goals.

    Off-The-Shelf Video Program (ILT) Personal Performance Motivation, Change, Communication, Professionalism

  • Once and For All: Resolving Performance Challenges
    #398 ID:804

    A straightforward, yet entertaining approach to delivering the message that dealing with employee performance challenges is rarely easy or quick. But not taking effective actions can be damaging and more time-consuming—not to mention the lost product

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • Open Mind, Open World: Improving Intercultural Interactions™
    #399 ID:469

    Boost productivity by developing cultural capability! In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. Open Mind, Open World provides a solid foundation for identifying and understanding basic cultural values and behaviors. Employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism

  • PREVAIL!®  Bank Overview
    #400 ID:2036

    Bank personnel threats can come from both a robbery or an active shooter event. Staying safe in either situation is paramount. The key is to focus on the options you have in your workplace – and use the skills & response principles presented to overcome and prevail!

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder/Active Shooter, Workplace Violence Prevention, Workplace Safety & Awareness