Complete TAG® Library (1893 Assets / 5886 Components)

  • Inclusion Is...™
    New Asset

    Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.

    #141 ID:2221 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Respect, Learning Reinforcement
  • Discussion Card: Engaged Employees
    New Asset

    Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    #142 ID:2249 Topic: Motivation Learning Path: Leadership Type: Discussion Cards Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading
  • Let's M.E.E.T.™ How to Respond to Unprofessional Behavior in the Workplace
    New Asset

    New Micro-Learning! Harassment - or any other improper behavior - is not appropriate in any workplace. Teasing, hazing or other forms of joking can be pervasive and so frequent that a hostile work environment is created. Using the M.E.E.T.™ model, this short program provides the tools your team and organization can use to quickly and effectively address tough workplace harassment situations.

    #143 ID:2245 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Compliance, Professionalism Closed Captioned
  • Conducting Legal Interviews™ (eLearning Classic)
    New eLearning Course

    Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

    #144 ID:2252 Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes
  • Smart Leadership: Conducting Legal Interviews™ (eLearning Classic)
    New eLearning Course

    Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

    #145 ID:2259 Topic: Interviewing Learning Paths: Ethics & Compliance, Leadership Type: eLearning - Classic Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Management Course Level: Intermediate Seat Time: 40 Minutes
  • TrainingBriefs™ Diversity in Recruiting & Hiring
    New eLearning Course

    New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?

    #146 ID:2170 Topic: Hiring & Recruiting Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Interviewing, Unconscious / Hidden Bias Course Level: Intermediate Seat Time: 5 Minutes
  • Customer Service Is...™
    New Asset

    What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

    #147 ID:2172 Topic: Customer Service Learning Path: Personal Performance Type: Discussion Generators Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Learning Reinforcement
  • Between You and Me: Solving Conflict™
    New Asset

    Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

    #148 ID:2224 Topic: Conflict Resolution Learning Path: Personal Performance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
  • Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)
    New Asset

    This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.

    #149 ID:2218 Topic: Harassment Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Discrimination Closed Captioned
  • Human Trafficking Awareness - An Overview (Hospitality Industry)
    New Asset

    Human trafficking is modern-day slavery and involves the use of force, fraud or coercion to obtain labor or commercial sex. Every year, millions of men, women and children are trafficked in countries around the world, including the United States. Traffickers often take advantage of the privacy and anonymity offered by the hospitality industry. This course can be used for SB970 (California) training requirements.

    #150 ID:2204 Topic: Compliance Learning Path: Ethics & Compliance Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Retail & Hospitality Other Topics: Workplace Safety & Awareness, Communicating Safety
  • The Goal™ (Dramatic Version)
    New Asset

    If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

    #151 ID:2250 Topic: Management Learning Path: Leadership Type: Off-The-Shelf Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Leading, Goals and Goal Setting
  • Human Trafficking Awareness - Hospitality Industry Overview
    New eLearning Course

    Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.

    #152 ID:2200 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - Classic Suggested Industry Usage: Retail & Hospitality Other Topics: Workplace Safety & Awareness, Communicating Safety Course Level: Foundational Seat Time: 25 Minutes
  • Training Briefs™ Serving the Customer
    New eLearning Course

    New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

    #153 ID:2254 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Accentuate the Positive
    New eLearning Course

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    #154 ID:2174 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Leadership, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Are Your Employees Engaged?
    New eLearning Course

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

    #155 ID:2253 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Avoiding Bias in Hiring
    New eLearning Course

    New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

    #156 ID:2167 Topic: Unconscious / Hidden Bias Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Hiring & Recruiting, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Avoiding Discipline
    New eLearning Course

    New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

    #157 ID:2186 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Behind the Times
    New eLearning Course

    New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

    #158 ID:2267 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Beware of Personal Opinions
    New eLearning Course

    New Micro-Learning! In the workplace, we need to understand how controversial issues outside of the organization can affect internal working relationships and productivity when we start voicing our personal opinions in the midst of a culturally diverse workforce.

    #159 ID:2178 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Inclusion Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Building Trust
    New eLearning Course

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    #160 ID:2181 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes