Complete TAG® Library (1974 Assets / 6019 Components)

  • Reward & Recognition

    Most of the time, employees find rewards and recognition more motivating than money. As a matter of fact, it has been found that an employee is more likely to leave an organization because he or she did not receive adequate recognition.

    #741 ID:1881 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Assessing Performance
  • Sales Made Simple™ - Advanced Level Sales

    Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    #742 ID:1686 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
  • Sales Made Simple™ - Can't Get Past Voice Mail

    A salesperson asks our sales expert (Skip Normand) a common problem (especially for new sales people): "I can’t get past the voicemail system. If you don’t have a name or direct extension number, you’re out of luck. Got any suggestions?"

    #743 ID:1661 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Coaching & Mentoring, Selling
  • Sales Made Simple™ - Complete Series

    Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    #744 ID:1664 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
  • Sales Made Simple™ - Entry Level Sales

    Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    #745 ID:1684 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
  • Sales Made Simple™ - Intermediate Level Sales

    As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    #746 ID:1685 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Sales, Selling Closed Captioned
  • Seek Contrary Evidence

    Explanation of the probing strategy of seeking contrary evidence.

    #747 ID:442 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Set Clear Boundaries

    Learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group.

    #748 ID:245 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Set the Stage

    Discusses how to successfully prepare for a sales call.

    #749 ID:609 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • Setting Expectations & Measurement

    To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

    #750 ID:1879 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Retention Aid, Assessing Performance
  • Sexual Harassment in the Workplace (Employees) - Program Introduction

    Sexual harassment isn't as common in today's workplace as in the past, right? Wrong! This video clip discusses the importance of recognizing sexual harassment, preventing sexual harassment from occurring in the workplace and following the appropriate reporting and/or investigating procedures if inappropriate behavior occurs.

    #751 ID:1848 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention Closed Captioned
  • Sexual Harassment in the Workplace (Employees) - Program Summary

    This summary clip reinforces that our responsibility within the organization is to treat all employees, co-workers, vendors, and customers with respect and to stand up to harassment by asking the person who is offending you to stop or report it someone – either your manager or someone in HR.

    #752 ID:1849 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Employees): Delicious!

    This vignette shows teasing, innuendo, suggestive comments or sarcasm of a sexual nature in a healthcare environment.

    #753 ID:818 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Back to Normal

    Managers or other employees should behave professionally when interacting with coworkers inside or outside of the work environment. Behavior directed toward another co-worker while at a party, convention or other outside work environment can still be considered sexual harassment.

    #754 ID:1861 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Delicious!

    If you ignore inappropriate behavior, you are condoning it. Always speak to your employees immediately when you see or hear any behavior that could be considered sexual harassment. Have zero tolerance for teasing, innuendos, suggestive comments or sarcasm of a sexual nature in your department or workplace.

    #755 ID:1852 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Gina's Fan

    Clearly communicate that you will have zero-tolerance for any e-mail communications with repeated requests for dates, sexually suggestive comments, jokes, or Internet links to sexually suggestive sites.

    #756 ID:1851 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Give Me Your Best

    Jokes, cartoons and e-mail jokes that are sexual in nature have no place in the workplace. Risque’ humor or anything that is sexually suggestive in nature is a high-risk behavior and could quite easily be considered sexual harassment.

    #757 ID:1859 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Job Prerequisite?

    Having an intimate, personal relationship with a subordinate employee is extremely risky and inappropriate behavior. Perceptions of favoritism can have a drastic effect on employee morale and could lead to a sexual harassment claim.

    #758 ID:1857 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Lateral Move?

    If you find yourself feeling negative about an employee who has complained or participated in an investigation, discuss it with someone in Human Resources to help gain perspective and make sure you are not treating that person differently or making decisions that may negatively affect your employee.

    #759 ID:1853 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Professionalism Closed Captioned
  • Sexual Harassment in the Workplace (Managers): Let Me Work My Magic

    Back rubs, pinching, patting, grabbing, stroking, rubbing, and caressing are forms of physical contact that are not appropriate in the workplace.

    #760 ID:1858 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism Closed Captioned