Complete TAG® Library (1900 Assets / 5905 Components)

  • TrainingBriefs™ Recognizing Sales Opportunities
    New eLearning Course

    New Micro-Learning! One way in which you can support the sales process is by recognizing and responding to sales opportunities as they present themselves. The key, just like it is with any sales strategy, is to ask questions and then really listen to the answers using the ask, listen, clarify and confirm strategy. This will help keep the customer engaged and confirm understanding of the opportunity.

    #201 ID:2299 Topic: Sales & Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Recruiting and Hiring (Legally)
    New eLearning Course

    New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.

    #202 ID:2184 Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Redirection
    New eLearning Course

    New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

    #203 ID:2195 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management Course Level: Foundational Seat Time: 5 minutes
  • TrainingBriefs™ Religion at Work
    New eLearning Course

    New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.

    #204 ID:2213 Topic: Discrimination Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Respecting Generational Differences
    New eLearning Course

    New Micro-Learning! The average work environment now might have up to four generations under one roof. That said, the old dog and the young pup need to work harmoniously in order to get things done. While these totally different generational viewpoints and approaches to work can undoubtedly be beneficial, they can also be somewhat challenging to navigate.

    #205 ID:2256 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Cultural Competency Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Respecting Sexual Orientation
    New eLearning Course

    New Micro-Learning! Knowing when and how to deal with issues of sexual orientation, or sexuality, or even lifestyle choices can be a challenge. They're the kind of things that can give rise to gossip and innuendo, at the very least; and outright hostility and harassment if you don't deal with them correctly.

    #206 ID:2237 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Leadership, Professionalism, Respect Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Selecting Diverse Candidates
    New eLearning Course

    New Micro-Learning! Do you find yourself cutting corners when it comes to selecting team members? Meaning... do you find yourself taking the easy way out by just selecting team members who are more like the existing team members or yourself? If you answered yes to either of these questions, you may be losing out on new insights and ideas that could maximize your team performance and organizations bottom line.

    #207 ID:2222 Topic: Hiring & Recruiting Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Management, Inclusion, Teamwork Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Strive for Extraordinary
    New eLearning Course

    New Micro-Learning! To be an extraordinary leader, we cannot be in the mindset of how do I go from bad to good or from good to a little bit better. We need to be in the mindset of how do I get from good to great because it is great leaders that make an overwhelming difference.

    #208 ID:2225 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ That’s Generation Z?
    New eLearning Course

    New Micro-Learning! The newest generation of workers (Gen Z) will increase the complexity of managing and working across generations, especially considering that more than 75% of workers identify "managing multi-generational teams" and "different work expectations across generations" as challenges. Organizations must prioritize generational training to ensure the generational gap at work doesn't continue to expand and result in poor communication, collaboration, engagement and more.

    #209 ID:2246 Topic: Generational Challenges Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ That’s Not Funny!
    New eLearning Course

    New Micro-Learning! Regardless of your position, title or level in the organization, it is your job—and the job of every employee—to help create a professional workplace by demonstrating appropriate behavior. When it comes to telling jokes, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone.

    #210 ID:2219 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect, Discrimination Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The ADA - Reasonable Accommodations
    New eLearning Course

    New Micro-Learning! As a manager, have you ever asked yourself “What is this reasonable accommodation thing? In this course, we’ll take a closer look at answering that question and what reasonable accommodation means to you in the workplace under the ADA.

    #211 ID:2162 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The Benefits of Leadership
    New eLearning Course

    New Micro-Learning! Leadership isn't well understood by most managers and they may perceive it as something that they can't do, are uncomfortable doing, or that has no benefit to them. During this short course, you will learn about the benefits of making the transition from manager to leader.

    #212 ID:2171 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The Five Clusters of Strength
    New eLearning Course

    New Micro-Learning! Based on research by Jack Zenger and Joe Folkman - two of the most preeminent thought-leaders on leadership development - this course focuses on the five tenets that encompass the characters of core strengths that really matter in becoming an extraordinary leader.

    #213 ID:2226 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management Course Level: Foundational Seat Time: 9 Minutes
  • TrainingBriefs™ The FMLA - An Overview
    New eLearning Course

    New Micro-Learning! The Family and Medical Leave Act, or FMLA, was signed into law in 1993 with the intent of balancing the demands of the workplace with the needs of families. This course takes a look at the overall purpose of the FMLA and how it impacts you and your organization.

    #214 ID:2165 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - Employee Rights & Policies
    New eLearning Course

    New Micro-Learning! You may have heard about the FMLA and you may be asking, “what are our managers responsible for when it comes to the FMLA?” This quick course takes a look at a manager's responsibilities when initially confronted with a leave situation - as well as informing employees of their rights and the policies within the organization.

    #215 ID:2166 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - Reduced Schedules & Leaves
    New eLearning Course

    New Micro-Learning! When it comes to the FMLA, three of the biggest concerns managers have been known to deal with are reduced schedules, intermittent leave, and military leave. This quick course explores each of these topics and how they can affect you in the workplace.

    #216 ID:2164 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - Steps to Staying Compliant
    New eLearning Course

    New Micro-Learning! You may be very familiar with the FMLA, but do you know what to do to ensure that you and your employer stay in compliance with the FMLA? In this course you'll examine the key actions you should take to avoid lawsuits not only against your employer but you personally.

    #217 ID:2163 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA - What Qualifies for Leave
    New eLearning Course

    New Micro-Learning! Managers often find themselves questioning if an employee’s condition really qualifies for FMLA leave. This is a mistake, as that should always be left to the experts. This course takes a closer look and what qualifies for FMLA leave and for how long.

    #218 ID:2168 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The FMLA – Returning to Work
    New eLearning Course

    New Micro-Learning! Managers may feel tempted to call an employee back to work who has been on FMLA leave. Maybe the manager was extremely short handed or, maybe the manager felt the employee was “milking” the system. In either case, doing so is illegal.

    #219 ID:2169 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ The Leadership Difference
    New eLearning Course

    New Micro-Learning! Leading others starts with your own values. The biggest difference between leaders and non-leaders is a leader’s level of self-awareness — a leader knows who they are. Leaders are hyper-aware of what’s important to them — they can put a name to their core values.

    #220 ID:2173 Topic: Leadership Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes