Complete TAG® Library (1919 Assets / 5915 Components)

  • TrainingBriefs™ Effective Interviewing: Contrary Evidence
    New eLearning Course

    New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

    #181 ID:2239 Topic: Hiring & Recruiting Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Professionalism Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Effective Interviewing: Controlling the Interview
    New eLearning Course

    New Micro-Learning! In order to properly evaluate a candidate for an open position, it is important that you maintain control of the job interview. Establishing and maintaining control requires, in addition to good questioning techniques, effective listening skills to know when to redirect the conversation. This is an important component of behavior-based interviewing.

    #182 ID:2274 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Effective Interviewing: Open-Ended Questions
    New eLearning Course

    New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

    #183 ID:2270 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Effective Interviewing: Preparation is Key
    New eLearning Course

    New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

    #184 ID:2266 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Embracing Assistance
    New eLearning Course

    New Micro-Learning! Assistance is about making sure we've got what we need to do the job and it is not just a management function. If someone is dependent on you for something, or if you've got some knowledge that's going to help someone get his or her job done - you've got to offer assistance. And, if you need something, you need to ensure you ask for it.

    #185 ID:2220 Topic: Cultural Competency Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Inclusion, Respect Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Embracing Feedback
    New eLearning Course

    New Micro-Learning! Diversity is a fact of life in today’s workplace. Which means we need to be able to recognize and respond to those similarities and differences and make better decisions based on those understandings. In this short course, we’ll explore the importance of providing accurate feedback to our direct reports - and being open their insights.

    #186 ID:2297 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management Course Level: Foundational Seat Time: 7 Minutes
  • TrainingBriefs™ Embracing Inclusion
    New eLearning Course

    New Micro-Learning! Inclusion is about recognizing and responding to the needs of all employees. It’s talking about co-workers in a supportive way, rather than criticizing them behind their backs. Most importantly, inclusion is about making sure work assignments and activities, including work-related social events, do not exclude or disadvantage anyone.

    #187 ID:2300 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Embracing Respect
    New eLearning Course

    New MicroLearning! Respect is about treating people the way they want to be treated. It means establishing and maintaining a work environment that is free of offensive practices and conditions. If disrespectful conduct and disparaging remarks come up, they are addressed quickly and effectively. Respect is also about speaking positively about the organization, even during times of crisis – focusing on why you originally came to work here and why you are staying.

    #188 ID:2301 Topic: Respect Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Leading Course Level: Foundational Seat Time: 8 Minutes
  • TrainingBriefs™ Engaging Your Employees
    New eLearning Course

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    #189 ID:2258 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Evaluating Ethical Situations
    New eLearning Course

    New Micro-Learning! Deciding to how to react when you observe coworkers breaking policy or even laws can have consequences not only for them, but for you and the organization as well. If you find yourself in this type of situation, remember to use the filtering steps; evaluate the situation, evaluate the outcome of possible actions, and proceed accordingly.

    #190 ID:2275 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Excelling at Work: Being Accountable & Flexible
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but also how professionally you conduct yourself on a team. There are four key strategies that, if you really focus on them, will make all the difference in the world. In this course, we'll explore the topic of being accountable and flexible.

    #191 ID:2276 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Motivation, Interpersonal Skills Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Explicit Bias
    New eLearning Course

    New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

    #192 ID:2228 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Respect, Discrimination Course Level: Intermediate Seat Time: 7 Minutes
  • TrainingBriefs™ Exploring Our Filters
    New eLearning Course

    New Micro-Learning! How we communicate and how effectively we communicate has to do with a lot more than just mastering language. In addition to the varied ways of sending communication, each person receives it via various different filters... filters we all have.

    #193 ID:2183 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Inclusion, Respect Course Level: Foundational Seat Time: 5 minutes
  • TrainingBriefs™ Focus on Your Strengths
    New eLearning Course

    New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

    #194 ID:2188 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management Course Level: Intermediate Seat Time: 6 minutes
  • TrainingBriefs™ Free Speech at Work
    New eLearning Course

    New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.

    #195 ID:2201 Topic: Compliance Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Harassment, Discrimination Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Gender Identity Protections
    New eLearning Course

    New Micro-Learning! This course explores the topic of gender identity in the workplace. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation. Most employers are covered by one or more of these laws.

    #196 ID:2211 Topic: Discrimination Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Unconscious / Hidden Bias, Gender Identity Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Humor Gone Wrong
    New eLearning Course

    New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

    #197 ID:2235 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Inclusion Course Level: Foundational Seat Time: 4 Minutes
  • TrainingBriefs™ Hurtful Conversations
    New eLearning Course

    New Micro-Learning! Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.

    #198 ID:2209 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discrimination Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Illegal Harassment
    New eLearning Course

    New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

    #199 ID:2182 Topic: Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Learning Reinforcement Course Level: Intermediate Seat Time: 6 Minutes
  • TrainingBriefs™ Inclusion Is for Everybody
    New eLearning Course

    New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.

    #200 ID:2216 Topic: Inclusion Learning Path: Diversity, Inclusion & Respect Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Diversity, Workplace Civility Course Level: Intermediate Seat Time: 5 Minutes