Complete TAG® Library (1893 Assets / 5886 Components)

  • Bad Day at Work

    This vignette discusses the inadvertent compromising of confidential information (impending lay-offs, new product development, etc.).

    #501 ID:844 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance Closed Captioned
  • Bad for Business

    This situation illustrates the damaging effect of making employment decisions based on stereotype rather than the qualifications of a person to perform a job.

    #502 ID:810 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Diversity, Respect Closed Captioned
  • Being Accountable and Flexible

    How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

    #503 ID:399 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Being Positive and Proactive

    How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

    #504 ID:398 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership Closed Captioned
  • Believe It!

    Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

    #505 ID:1840 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism, Coaching & Mentoring Closed Captioned
  • Better Than Budget

    This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?

    #506 ID:846 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Collaboration Closed Captioned
  • Brainstorming

    Managing the brainstorming process during a meeting.

    #507 ID:426 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Build Trust

    Building positive relationships by building trust

    #508 ID:381 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    #509 ID:1475 Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills Closed Captioned
  • Cell Phones, Pagers, Etc.

    Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

    #510 ID:434 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Challenging & Giving Opportunities

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    #511 ID:1882 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance
  • Challenging a Learning Point

    Handling an objection to a key content point during a training session.

    #512 ID:433 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Change Is Not in My Vocabulary

    Dealing with a coworker who is resistant to change.

    #513 ID:45 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Change Is Not in My Vocabulary (Healthcare)

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #514 ID:2122 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed Captioned
  • Change Is Not in My Vocabulary...

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #515 ID:2118 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Clarify Actions and Outcomes

    Explanation of the probing strategy of clarifying actions and outcomes

    #516 ID:441 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Clarify Change (set-up)

    Using clarification techniques to feel comfortable with a change in process

    #517 ID:407 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Clarify Goals and Identify Concerns

    The importance of knowing what you want to achieve in order to solve problems.

    #518 ID:19 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Communication & Influencing Closed Captioned
  • Coaching Is Being Specific

    Coaching an employee with the right answers but the wrong attitude - especially when it comes to internal customers.

    #519 ID:69 Topic: Coaching & Mentoring Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Coaching Moment 2 (Sales Coaching)

    Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

    #520 ID:603 Topic: Sales & Service Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • Commit to Change (set-up)

    How to gain commitment for a change

    #521 ID:411 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Common ADA Question About Determining Qualifications

    Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"

    #522 ID:191 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Question About Hiring

    Answers the question,"Do you have to hire someone just because he or she has a covered disability,even if they cannot perform an essential function of the job?"

    #523 ID:190 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Question About Performance Issues

    Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"

    #524 ID:193 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Question About Reasonable Accommodation

    Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"

    #525 ID:192 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Questions about Hiring

    Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.

    #526 ID:1980 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Communicate about Change (resolution)

    The importance of communication when dealing with change

    #527 ID:410 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate About Change (Set-Up)

    The importance of communication when dealing with change.

    #528 ID:409 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate and Listen

    How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

    #529 ID:401 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Conducting The Three-Dimensional Interview

    Explanation of how to conduct an effective three-dimensional interview

    #530 ID:348 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Professionalism Closed Captioned
  • Conflict 101™ - The Fight Response

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    #531 ID:1962 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - The Flight Response

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    #532 ID:1963 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - The Freeze Response

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    #533 ID:1964 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Consensus Building

    Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.

    #534 ID:427 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Courage 2 Coach™ - Coaching is Positive

    We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

    #535 ID:1723 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Empower

    One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.

    #536 ID:1724 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Motivate

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    #537 ID:1725 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Specific Issues

    Attitude problem. How do we deal with someone who's going 100 miles an hour in the right direction, doing a good job, while royally ticking off co-workers or customers in the process? Coaching of course! Here's a powerful short video on making the most of motivating a good employee.

    #538 ID:1726 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Create a Probe from a Job Task

    Example of interview question and candidate response to prompt probing question

    #539 ID:445 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Dealing With a Difference of Opinion

    Differences of opinion, if not managed effectively, sometimes cause participants to behave in less than desirable ways. Whatever the causes of disruptive behaviors, they need to be managed or your meeting will spin out of control.

    #540 ID:423 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Government Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Dealing with Sensitive Comments

    Responding to disparaging remarks during a training session

    #541 ID:432 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Determine At-Risk Employees (Managers)

    Behavioral observation by front-line managers and supervisors is one way to determine those employees who might be at risk of a violent outbreak.

    #542 ID:1896 Topic: Workplace Violence Prevention Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Armed Intruder/Active Shooter
  • Did You Hear About...?

    How many times have you found out something about somebody you work with and - you don't mean to – but you start treating the person differently. Believe it or not, that could end up being a bad thing. Gossip in the workplace usually ends up bad...for everyone.

    #543 ID:1807 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Harassment, Professionalism Closed Captioned
  • Did You Hear About?

    Explains the impact of gossip in the workplace; gossiping about the mental condition of another employee

    #544 ID:122 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Compliance, Professionalism Closed Captioned
  • Did You Hear the One About?

    This vignette effectively demonstrates the the point at which workplace jokes can cross the line and become harassment.

    #545 ID:265 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Did You Read That Story in the Paper?

    Reacting to a disturbing performance review with veiled threats

    #546 ID:52 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism Closed Captioned
  • Diversity 101 - Don't Know What You Got™

    Biases are real and we all have ‘em. Our biases describe both positive and negative mindsets towards individuals and groups. There a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.

    #547 ID:1728 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Inclusion, Respect, Unconscious / Hidden Bias Closed Captioned
  • Diversity 101 - Merge Ahead™

    Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.

    #548 ID:1700 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Diversity 101 - Seriously, At Work?™

    Gender and gender identity continue to present significant challenges due to strongly held traditions, beliefs and values. We need to be sure to watch out for double standards - such as, norms or “rules” applied to some groups and not to others.

    #549 ID:1716 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Unconscious / Hidden Bias, Workplace Civility Closed Captioned
  • Diversity 101 - Spreading Rumors™

    Spreading false information or accusations concerning employees may be a violation of organization policy. Employees that engage in this type of behavior could have a disruptive effect on relationships at work and it could be seen as contributing to possible harassment or a hostile work environment.

    #550 ID:1717 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Diversity 101 - That Wasn't Funny™

    Sometimes we may think it is okay to tell jokes about our own group or about other groups when we think no one will be offended. The problem is some jokes may cross the line between what’s okay and what may be a violation of a policy or work rule. Even if you are on a break...

    #551 ID:1727 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Diversity 101 - The "PC" Police are Here™

    We’ve probably all heard expressions that seem harmless. But the truth is their effects can be very destructive. And when we have to let a co-worker - maybe someone we've worked with for years - know that he or she has said something that's causing a lot of friction - it can be a real challenge because it's easy to fall into sarcasm.

    #552 ID:1720 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Professionalism, Inclusion, Respect, Unconscious / Hidden Bias Closed Captioned
  • Diversity 101 - What Did She Say?™

    One of the things bilingual employees often wrestle with is when is it okay to speak another language with people who share it when we’re around people who don’t. The key is to be as inclusive as possible.

    #553 ID:1687 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Inclusion, Respect Closed Captioned
  • Do I Have to Spell It Out?

    When generational communication differences cause misunderstandings about work requirements and work/life balance

    #554 ID:98 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • Do We Really Want to Take That Chance?

    Allowing personal feelings about ethnicity interfering with hiring decisions.

    #555 ID:31 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • Documenting Behavior/Threats (Managers)

    If there is a threat made or an outburst or incident, it is imperative that you thoroughly document the information regarding an at-risk employee.

    #556 ID:1898 Topic: Workplace Violence Prevention Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Armed Intruder/Active Shooter
  • Documenting the Discussion/Actions

    When dealing with a performance challenge from this point forward creating written notes regarding your conversations becomes critical.

    #557 ID:1872 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Don't Sweat It

    Handling reports of violations (confidential information).

    #558 ID:33 Topic: Ethics Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance, Leadership, Professionalism Closed Captioned
  • Dream It!

    If we want to tap into the power of motivation as adults, we have to give ourselves permission to dream again. This video clip explains the power of having a dream - the motivating factor of dreaming for excellence.

    #559 ID:1838 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism Closed Captioned
  • Effective Personnel Policies (Managers)

    Effective personnel policies can contribute greatly toward preventing violence in the workplace.

    #560 ID:1902 Topic: Workplace Violence Prevention Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Armed Intruder/Active Shooter
  • Eid-Ul-Fitr

    The concept of inclusiveness within a diversity context; an example of why it's important to consider non-mainstream religion

    #561 ID:92 Topic: Diversity Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • Equal Employment

    Understanding the concept of "Equal Employment"; introduces the obligation to treat everyone fairly

    #562 ID:132 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect Closed Captioned
  • Evaluate Options and Select a Workable Solution

    How to best evaluate solution-based options.

    #563 ID:20 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Evaluating Performance and Progressive Discipline

    Introduces managers' responsibilities related to evaluating performance and progressive discipline

    #564 ID:135 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • Evaluating Performance Challenges

    When evaluating performance challenges, don’t assume anything! Do your homework and get the all the facts you can. Have personal knowledge of the performance issue. Don’t rely on allegations, rumors or information provided to you.

    #565 ID:1867 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance, Problem Resolution
  • Evaluating The Three-Dimensional Interview

    Explanation of how to evaluate capability,commitment and culture fit in a three-dimensional interview

    #566 ID:349 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Professionalism Closed Captioned
  • Everyday Diversity™ An Introduction to Diversity Recruiting & Hiring

    Are you curious how diversity can help your team be more innovative and impact your culture? To begin, we need to know that diversity is a term that doesn’t apply to just a few things … like race and gender… diversity also encompasses people from different cultures or regions of the country. Or, it could be people of different ages or educational backgrounds.

    #567 ID:2075 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Retention Aid, Hiring & Recruiting, Unconscious / Hidden Bias, Learning Reinforcement Closed Captioned
  • Everyday Diversity™ Avoiding Bias in Hiring

    Bias impacts how we see candidates and often limits our ability to find and hire the best talent. Why? Because we often make assumptions about the candidates. Everyone makes assumptions about others... it's a natural part of how we interact with each other. Probably more times than we'd like to admit, we let appearances impact the way we think and treat others.

    #568 ID:2071 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Retention Aid, Hiring & Recruiting, Unconscious / Hidden Bias, Learning Reinforcement Closed Captioned
  • Everyday Diversity™ Exploring Filters

    When it comes to interacting with others in the workplace, we all have filters. Our filters are made up of our experiences, our upbringing, beliefs… and so much more. When it comes down to it, these filters impact how we perceive and understand the world around us. The key is learning how to use these filters to our advantage!

    #569 ID:2072 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Retention Aid, Hiring & Recruiting, Unconscious / Hidden Bias, Learning Reinforcement Closed Captioned
  • Everyday Diversity™ Keeping Diverse Candidates

    So, you hired the candidate you’ve been looking for? Well, your job’s not done. You simply can’t let them fend for themselves. You need to work on keeping them… by making a conscious effort to make them feel included – AND an integral part of the organization. How do we do that? First, introduce them to people in the company who can be of assistance – on the big and the small stuff.

    #570 ID:2073 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Retention Aid, Hiring & Recruiting, Learning Reinforcement Closed Captioned
  • Everyday Diversity™ Selecting Diverse Candidates

    How important is it to select diverse candidates? Conventional wisdom says that having team members who are all alike… makes working together easier… and that may be true. But, when it comes to creative and innovative ideas, a diverse team gets better results.

    #571 ID:2074 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Inclusion, Respect, Retention Aid, Hiring & Recruiting, Unconscious / Hidden Bias, Learning Reinforcement Closed Captioned
  • Everyone Does It

    Copyright infringement is illegal. This vignette shows how an innocent phrase "Everybody Does It," can lead to big consequences.

    #572 ID:851 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Compliance Closed Captioned
  • Exactly Who We Want...

    This vignette provides a good example of discriminating against certain genders and nationalities during the hiring process.

    #573 ID:813 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Harassment, Professionalism, Respect Closed Captioned
  • Flashbulbs Were Blue?

    This vignette shows possible age discrimination even when both employees involved are 40 years of age or older.

    #574 ID:816 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Professionalism, Respect Closed Captioned
  • FMLA - Informing Employees of Their Rights & Policies

    As a manager, you've got several responsibilities when it comes to the FMLA. Things like making sure your people understand their rights and responsibilities under the law; making sure they understand your organization's policies - just to name a few.

    #575 ID:1535 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism Closed Captioned
  • FMLA - Key Actions to Stay in Compliance

    Key actions discussed: Call your HR department whenever employees are out for 4 days or more, or whenever a potential FMLA issue arises. Make absolutely sure that your employees understand their rights and responsibilities under the law, by making sure they are in contact with HR. Always be fair and compassionate.

    #576 ID:1534 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism Closed Captioned
  • FMLA - Reduced Schedules & Leaves

    One of the biggest issues that managers struggle with is the requirement to give reduced schedules or intermittent leave, especially in the case of chronic conditions, and how that may relate to the Americans with Disabilities Act or ADA. A serious health condition or disability may require an employee to work a reduced schedule.

    #577 ID:1533 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism Closed Captioned
  • FMLA - Returning to Work

    As tempting as it may be, when an employee is on an FMLA leave, you can't demand that he or she come back to work; even if you offer to make a reasonable accommodation, like a flexible schedule or assignment to light duty work.

    #578 ID:1531 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism Closed Captioned
  • FMLA - What Qualifies for FMLA Leave?

    You should not be the one to make a final determination on whether or not something is a "serious health condition." That should always be left to your HR department. However, you do need to have at least a working knowledge of what qualifies as a "serious health condition" and all the other reasons an employee's time off can be designated as an FMLA leave.

    #579 ID:1532 Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Management, Professionalism Closed Captioned
  • Follow a Verbal or Non-Verbal Lead

    Explanation of the probing strategy of following a verbal or non-verbal lead.

    #580 ID:439 Topic: Interviewing Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Gina's Fan (Employees)

    Vignette shows co-worker sending email communications with sexually suggestive comments, requests, jokes, or internet links to sexually suggestive sites - creating a hostile work environment.

    #581 ID:827 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Harassment Closed Captioned
  • Give Me Your Best (Employees)

    Excellent example of a young man and his manager sharing jokes. Although, the behavior between the two wasn’t unwelcome it is inappropriate and a poor example of behavior from a manager.

    #582 ID:825 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Harassment Closed Captioned
  • Good People, Bad Choices - A Guide to Ethical Decision Making

    Almost every day, we hear of an organization being accused of ethical misconduct. Nearly all of these organizations had a code of ethics, detailed policies and specific procedures. But it’s not the organization that behaved unethically; it was the i

    #583 ID:807 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Ethics, Leadership, New Supervisor Seat Time: 24 Minutes Closed Captioned
  • Good People, Bad Choices - Video Introduction

    This vignette introduces the concept of ethics in the workplace. Defining ethics and ethical behavior.

    #584 ID:843 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Leadership Closed Captioned
  • Good People, Bad Choices - Video Summary

    Summary vignette for the Good People, Bad Choice program. An ethical "to do" list of questions is presented.

    #585 ID:853 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance Closed Captioned
  • Got Ethics?® An Overview of Ethical Situations

    Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law?

    #586 ID:931 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Leadership, Professionalism
  • Guess What I Heard

    The negative impact of passing along gossip and rumors about coworkers

    #587 ID:415 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect Closed Captioned
  • Half Full or Half Empty?

    Choosing to be positive and the importance of employees and managers managing their emotions - effectively sorting out problems when they arise.

    #588 ID:360 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills, Emotional Intelligence Closed Captioned
  • Hand Washing 101

    You should always wash your hands before, during, and after preparing or eating food, using the toilet, caring for someone who is sick, blowing your nose (or coughing/sneezing), handling animals or touching garbage. Think of hand washing as a process. Follow these steps to ensure proper hand washing.

    #589 ID:1556 Topic: Workplace Safety & Awareness Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Safety Orientation, Employee Wellness
  • Handling an Off-Topic Conversation

    Dealing with an off-topic conversation during a meeting

    #590 ID:424 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Have a Plan, Work the Plan

    Planning and organizing for results.

    #591 ID:367 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Motivation Closed Captioned
  • He Doesn't Look Nearly As Good In a Skirt?

    Understanding that assumptions (gossip or rumor) reported as fact can have a negative impact on diversity and inclusion.

    #592 ID:1245 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Professionalism, Inclusion, Respect, Unconscious / Hidden Bias, Abusive Conduct, Workplace Civility Closed Captioned
  • He's Big... Really Big

    How insensitive remarks about an overweight coworker can lead to the perception of harassment.

    #593 ID:127 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Abusive Conduct Closed Captioned
  • Hey, It's Just a Joke!

    Impact of inappropriate humor on perceptions and workplace relationships.

    #594 ID:231 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Harassment, Leadership, Professionalism, Inclusion, Respect, Workplace Civility Closed Captioned
  • Hey, It's On My Playlist!

    We can’t listen to whatever we want on the radio at work if it offends others; while we do have more freedom to say or do things outside the workplace, we still need to keep in mind that if our behavior offends or discriminates against someone, then it may be grounds for disciplinary action. We all must be respectful of others in the workplace.

    #595 ID:1806 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discrimination Closed Captioned
  • He’s Big…Really Big!

    Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment. Insensitive remarks about an overweight co-worker can lead to the perception of harassment.

    #596 ID:1808 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism, Discrimination Closed Captioned
  • High Risk or Low Risk: What's your comfort level?

    How uncertainty and ambiguity impacts work decisions and team relationships

    #597 ID:473 Topic: Communication Learning Paths: Diversity, Inclusion & Respect, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect Closed Captioned
  • How Can I Be Fair?

    Definition of the F.A.I.R. model (feedback,assistance,inclusion and respect)

    #598 ID:144 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Office & General, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect Closed Captioned
  • I Can't Do Anything Right

    Accommodating religious differences in the workplace.

    #599 ID:420 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect Closed Captioned
  • I Didn't Understand One Word

    Dealing with language barriers in the workplace

    #600 ID:233 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Communication, Harassment, Leadership, Professionalism, Inclusion, Respect Closed Captioned