Complete TAG® Library (1844 Assets / 5647 Components)

  • Hazard Communication: Refresher Training

    This refresher training program to the Hazard Communication Standard provides a concise overview of the key elements of the standard that any employee, supervisor or contractor who work with potentially hazardous materials should be aware of.

    #401 ID:878 Topic: Communicating Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Chemical Safety, Workplace Safety & Awareness
  • HAZMAT Awareness: A Starting Point for Safety™

    This program emphasizes the total team effort required of shippers, handlers, and carriers in safely handling a hazardous material.

    #402 ID:967 Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
  • Hearing Protection: Hearsafe™

    This program explains how loud noise, on and off the job, can cause permanent hearing loss while showing various types of hearing protectors and tells how to wear them.

    #403 ID:968 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Safety Orientation
  • Holding Effective Safety Meetings

    Keep your team involved in a safe workplace. This program helps employees understand the importance of safety meetings, how to plan and conduct them and reporting violations of your safety policy.

    #404 ID:994 Topic: Communicating Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Safety Orientation
  • Hypothermia and Frostbite

    This informative video thoroughly covers everything employees need to know about the dangers of hypothermia and frostbite—and how to avoid them.

    #405 ID:881 Topic: Winter Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Lab Compliance: Laboratory Conditions™ (Using Chemicals Safely)

    Work in a laboratory, or even cleaning or fixing equipment there, usually involves handling, moving, pouring, or measuring many different substances. Not all of them are hazardous, but some are. And you have to know how to protect yourself from the substances that can harm you, your coworkers, or the environment."

    #406 ID:969 Topic: Chemical Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Labels and Other Forms of Warning

    This program explains the basic hazard warning information that will be found on labels and how that information is tied to the MSDS.

    #407 ID:884 Topic: Communicating Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Lift Truck Characteristics, Balance & Stability™

    This program teaches viewers what they need to know to become professional lift truck operators. It covers the following other important aspects of forklifts: classifications; the functions of the various parts of a forklift; maximum load weights; load center; and lift weight.

    #408 ID:876 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Process Safety Management
  • Lift Truck Inspections: Battery-Powered Engines™

    This video provides a step-by-step checklist for conducting both a physical/exterior and Operational inspection, including all parts and systems.

    #409 ID:874 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
  • Lift Truck Inspections: Internal Combustion Engines™

    Current Regulations require that lift trucks be inspected at least once a day. This video will teach viewers how to conduct pre-operation inspection of a lift truck powered by an internal combustion engine, as well as the proper techniques for starting and refueling.

    #410 ID:875 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
  • Listen Up! Preventing Noise Induced Hearing Loss

    This program describes the effect of noise on hearing and provides information concerning the different types of personal hearing protection and their proper use. The different aspects of the company’s hearing conservation program are detailed including noise monitoring procedures, controlling noise exposure, audiometric testing, training and record-keeping.

    #411 ID:899 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Main Street™

    OSHA has expanded the Hazard Communication or Right-To-Know Standard beyond the manufacturing and chemical industries to cover employees who work with chemicals at non-manufacturing organizations. This program is designed to instruct workers about the chemicals they work with, what precautions to take to avoid injury and what to do if accidents occur

    #412 ID:970 Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Communicating Safety
  • Material Safety Data Sheet - Information You Can Use™

    The program explains how the Material Safety Data Sheet (MSDS) information provides the answers to critical questions in an emergency.

    #413 ID:885 Topic: Communicating Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Chemical Safety, Workplace Safety & Awareness
  • Most Common Violations of the Electrical Standard

    This program teaches your employees about the most common violations which OSHA cites—and how to avoid them.

    #414 ID:869 Topic: Electrical Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • No Injury, No Accident?™

    The original version of this best-seller, now in five languages. This program is based on the work of W.H. Heinrich and his famous "Heinrich Triangle." It demonstrates that a serious or fatal accident can emerge randomly from seemingly routine unsafe situations and unsafe acts.

    #415 ID:1010 Topic: Accident Reporting & Investigation Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Communicating Safety
  • Office Ergonomics: If Only Your Computer Could Talk

    This is an engaging video with an emphasis on computer monitors. An amusing "screen saver" named Bill takes control of the situation and teaches everyone all he knows about proper monitor set-up and other office issues such as material handling.

    #416 ID:903 Topic: Ergonomics Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Office & General Other Topics: Workplace Safety & Awareness
  • Operator In Control - Driving a Forklift Safely™

    This program focuses on the personal responsibility of the operator and stresses the joint efforts of both employer and employee to ensure safe operation of the forklift truck.

    #417 ID:971 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Personal Protective Equipment

    Every year, hundreds of thousands of employees are injured because they fail to wear the necessary personal protective equipment (PPE), or the equipment they did wear didn’t fully protect them. This program focuses on the types of PPE used to protect the eyes, face, head, hands and feet.

    #418 ID:916 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Personal Protective Equipment Training™

    This program teaches employees that their safety depends on understanding the hazards in the workplace and equipping themselves to avoid them.

    #419 ID:886 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Personal Protective Equipment: Head to Toe

    The main message of this program is that personal protective equipment must be worn whenever hazards exist in the workplace. It focuses on head, face, eye, hand, and foot protection.

    #420 ID:972 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Safety Orientation
  • Powerlifters Part 1: The Basics of Forklifts

    The program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of counterbalanced forklift trucks.

    #421 ID:911 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Retail & Hospitality Other Topics: Workplace Safety & Awareness
  • Powerlifters Part 2: Safety Practices for the Forklift Operator

    Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation. Safety Issues concerning battery and LPG power sources are addressed and a variety of inspection and operational procedures are explained including: pre-start safety checks, recharging and refueling hazards, dock safety, safe driving techniques, and working around other employees.

    #422 ID:917 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Forklift & Lift Truck Safety
  • Process Safety Management - An Introduction

    This program provides information about the specific requirements of the PSM Standard for personnel who will be taking part in gathering process safety information or participating in process safety analysis.

    #423 ID:890 Topic: Process Safety Management Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Process Safety Management - Operator Responsibilities

    This program takes the operator through the initial start-up process, normal operations, temporary operations, emergency shut down, post-tear down and inspection start-up. Special emphasis is placed on communication during the information gathering and hazard analysis processes.

    #424 ID:889 Topic: Process Safety Management Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Process Safety Management - Process Hazard Analysis

    Viewers will learn how a process hazard analysis is conducted to identify what accidents might happen and what the consequences might be.

    #425 ID:892 Topic: Process Safety Management Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Process Safety Management - Process Safety Information

    Learn the importance of gathering information that will tell employees what will happen to chemicals , processes, equipment and containment systems in various situations, and how this information can help them answer “what if” scenarios and react to accidental releases of hazardous chemicals.

    #426 ID:891 Topic: Process Safety Management Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Respiratory Hazards in the Workplace

    This video gives an overview of the nature, extent, and effects of typical respiratory hazards. These hazards include three types: oxygen deficiency, particulate contaminants, and gas and vapor contaminants.

    #427 ID:973 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Rules of Danger - Basic Principles of Electricity™

    Electricity causes thousands of injuries and deaths and millions of dollars in property damage each year. Yet electricity acts in predictable ways—there is nothing mysterious about it. Knowing the basic Rules of Danger about electricity can significantly reduce the risk of property damage, injury, or death.

    #428 ID:974 Topic: Electrical Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Accident Reporting & Investigation
  • Safe Lift Truck Operation

    This video shows operators how to avoid a lift truck accident. It covers step-by-step procedures for safely picking up a load, driving with a load, setting a load down, and parking.

    #429 ID:877 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Safe Use of Powered Pallet Movers

    This program uses a combination of warehouse footage and informative graphics to explain the basic types and principles of powered pallet movers. Powered industrial vehicle training requirements are outlined including new hire and refresher training requirements. Issues concerning the stability triangle and load balance are addressed using 3D graphics and animation.

    #430 ID:912 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
  • Safety Orientation For Employees - Heavy Industry™

    Designed to teach your new employees how to recognize and work safely around hazards in the workplace, this video introduces the principles of hazard communication, energy isolation and control, permits and confined space safety—as well as the types of tasks which are prohibited in the workplace.

    #431 ID:893 Topic: Safety Orientation Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Safety Orientation for Employees - Light Industry

    This program introduces the principles of hazard communication, energy isolation and control, permits and confined space safety.

    #432 ID:894 Topic: Safety Orientation Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Safety Orientation: Working Together for Safety™

    Getting to the brass tacks of the importance of safety on the job, this program hits hard at what safety is and the importance of keeping safety top-of-mind each and every day. The program addresses the relationship of unsafe actions to accidents, the safety responsibilities of management and employees and the safety system that has been established.

    #433 ID:900 Topic: Safety Orientation Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Communicating Safety
  • Signs, Tags, Labels & Placards™

    Injuries and accidents can be prevented and lives can be saved when signs, tags, labels and placards are used properly.

    #434 ID:983 Topic: Communicating Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness, Safety Orientation
  • Sounding the Alarm

    This program is directed to training workers who might discover a hazardous chemical spill or release how to gather the information necessary to sound the alarm without placing themselves in jeopardy.

    #435 ID:984 Topic: Chemical Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Communicating Safety
  • The Rules of Danger - Working Safely With Electricity™

    Part 1 of a two-part series, this program covers how electricity works and what hazards it presents.

    #436 ID:986 Topic: Electrical Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness, Energy Isolation/Lockout Tagout
  • The Safety Deck™

    Specifically designed to be an orientation video program for new employees - it also provides a review for seasoned workers or a point of departure toward a more in-depth training cycle for the general employee population.

    #437 ID:987 Topic: Safety Orientation Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness, Onboarding
  • The Safety Lotto™

    This program shows how people tempt fate and risk injury -- or death -- with unsafe behaviors. It covers eight safety topics. Eight people selected are shown doing unsafe things and paying the price for it. Their number was up.

    #438 ID:981 Topic: Workplace Safety & Awareness Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Electrical Safety, Chemical Safety, Slips, Trips and Falls, Personal Protective Equipment, Safety Orientation, Energy Isolation/Lockout Tagout, Emergencies & Evacuation
  • Think Forklift: Methods and Hazards of Operation™

    This program outlines and explains the hazards of forklift operation. It details the reasons why forklifts can become unstable and tip over. It examines ramp and loading dock accidents as well as hazards that pose a threat to the safety of pedestrians.

    #439 ID:988 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Understanding the Hazard Classes

    This program is for all line employees and supervisors who handle potentially hazardous materials on the job. Live action sequences show different response tactics that should be considered before attempting to mitigate a hazardous materials incident.

    #440 ID:915 Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Uniform for Safety: Wearing Personal Protective Equipment

    This program examines the components that make up the protective equipment that keeps workers safe on the job. It outlines how an employer assesses the need for PPE based on the potential hazards in a facility.

    #441 ID:989 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Workplace Safety & Awareness
  • Unstable Machine: The Nature of a Forklift™

    Forklift accidents account for thousands of injuries each year — many of them serious and too many of them fatal. The big cause of these injuries is lack of stability — more specifically, tip-over.

    #442 ID:990 Topic: Forklift & Lift Truck Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • Using Air Purifying Respirators

    The importance of recognizing the different types of respiratory hazards that may be encountered, and specific type and style of respirator to be used are detailed as well as the proper procedures for putting-on and taking-off, cleaning, and storing respirators. The different aspects of the company’s respiratory protection plan, air monitoring, fit testing, record-keeping and medical examination requirements are also covered.

    #443 ID:906 Topic: Personal Protective Equipment Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Waste Watchers™

    This program enables your organization to provide the essential training for increasing employee awareness for correct handling of hazardous waste.

    #444 ID:991 Topic: Handling Hazardous Materials Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing Other Topics: Workplace Safety & Awareness
  • Winter Driving™

    Winter Driving teaches drivers the techniques they need to know to be safe winter drivers.

    #445 ID:882 Topic: Winter Safety Learning Path: Workplace Safety Type: Off-The-Shelf Safety Video Program (ILT) Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Workplace Safety & Awareness
  • A Banana a Day

    How joking and innuendos can lead to sexual harassment.

    #446 ID:294 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • A Last Chance Option/Termination

    You’ve clearly communicated expectations, delivered at least a couple of verbal warnings, and even a written warning. If the employee has not yet improved, the next action to take is a last chance option. This could be many things; including another written warning or suspension or time off with pay.

    #447 ID:1874 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance, Problem Resolution
  • A Masterpiece

    Dealing with inappropriate art and pictures in the workplace

    #448 ID:299 Topic: Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Professionalism Closed Captioned
  • A Real Team Player. Not!

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #449 ID:2117 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Emotional Intelligence Closed Captioned
  • A Real Team Player. Not! (Healthcare)

    When someone on the team is a hold out, their LACK of involvement stands out like a bad actor in a good movie. Everybody sees it. It affects the whole team's attitude. That isn’t good.

    #450 ID:2121 Topic: Personal Improvement Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Emotional Intelligence Closed Captioned
  • Accentuate the Positive

    How encouraging and reinforcing positive behavior will improve performance and build positive relationships

    #451 ID:382 Topic: Leadership Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
  • Accept Your New Role

    Presents a misunderstanding between a new supervisor and a subordinate employee

    #452 ID:243 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Communication, Interpersonal Skills, Management, Professionalism Closed Captioned
  • Additional Steps to Reduce Violence (Managers)

    There are some additional steps you can take to reduce potential violence situations in the workplace.

    #453 ID:1901 Topic: Workplace Violence Prevention Learning Path: Workplace Safety Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Armed Intruder/Active Shooter
  • After the Hire - Program Summary

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    #454 ID:1884 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Leadership, Assessing Performance
  • All for One and One for All

    An example of work team conflict: two teams working through differences to make progress toward a common goal.

    #455 ID:76 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Sales, Professionalism, Selling Closed Captioned
  • Americans with Disabilities Act (ADA) & Rehabilitation Act of 1973

    Introduces managers' responsibilities related to the Americans with Disabilities Act and the Rehabilitation Act of 1973

    #456 ID:136 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect Closed Captioned
  • An Inside Source

    Obtaining (and possibly using) insider information.

    #457 ID:28 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Analyze Needs

    Reviews how to best analyze the needs of a client during the sales process.

    #458 ID:610 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • And, You Are?

    This vignette covers a union organizer on premises (on site visit). There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    #459 ID:716 Topic: Compliance Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Management
  • Are You Giving 110%?

    The concept of respect within a diversity context; an example of different perspectives on work/life balance.

    #460 ID:93 Topic: Diversity Learning Path: Diversity, Inclusion & Respect Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Communication, Interpersonal Skills, Leadership, Management, Inclusion, Respect Closed Captioned
  • Are You Going to Get That?

    How to best handle phone calls while also helping another customer in person.

    #461 ID:110 Topic: Sales & Service Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism, Customer Service Closed Captioned
  • Ask Fact and Feeling Questions

    Asking questions to understand a problem

    #462 ID:18 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Back to Normal (Employees)

    Vignette shows possible quid pro quo sexual harassment. If the young woman feels pressured to continue the relationship because of a perceived or actual threat to her position, it would be considered quid pro quo sexual harassment.

    #463 ID:828 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Harassment Closed Captioned
  • Bad Day at Work

    This vignette discusses the inadvertent compromising of confidential information (impending lay-offs, new product development, etc.).

    #464 ID:844 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Compliance Closed Captioned
  • Bad for Business

    This situation illustrates the damaging effect of making employment decisions based on stereotype rather than the qualifications of a person to perform a job.

    #465 ID:810 Topic: Discrimination Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Diversity, Respect Closed Captioned
  • Being Accountable and Flexible

    How a 'can-do' attitude, high-performing work habits and acceptance of constructive criticism can build flexibility and accountability.

    #466 ID:399 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Being Positive and Proactive

    How initiative, decisiveness and seeking ways to improve performance can help promote positive and proactive behavior.

    #467 ID:398 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership Closed Captioned
  • Believe It!

    Having faith and believing in your dream is a major part of achieving it! It can be difficult during the obstacles to maintain that faith and belief in ourselves. Having a mentor or a coach during those tough times can make a tremendous difference in achieving your dream.

    #468 ID:1840 Topic: Motivation Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Professionalism, Coaching & Mentoring Closed Captioned
  • Better Than Budget

    This vignette looks at the scenario of budgets. With tight budgets, what do you do if you are under budget for the year? Spend the surplus? Get creative with spending?

    #469 ID:846 Topic: Ethics Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Collaboration Closed Captioned
  • Brainstorming

    Managing the brainstorming process during a meeting.

    #470 ID:426 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Build Trust

    Building positive relationships by building trust

    #471 ID:381 Topic: Leadership Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism Closed Captioned
  • Can’t You Just Deal with It? (The 'Flight' Approach to Conflict)

    Most of us have responded poorly to an emotional trigger at one time or another. Usually we realize after the fact that our response didn’t help matters. It is common for us to get caught in patterns or cycles (Flight) of poor responses to conflict triggers with people in our families, with our friends and with people at work. Using a Flight response may feel good in the short-term, but conflicts seldom resolve successfully when we avoid them.

    #472 ID:1475 Topic: Conflict Resolution Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Interpersonal Skills Closed Captioned
  • Cell Phones, Pagers, Etc.

    Managing disruptions in meetings. As challenging as it may be, there is a correct way to handle disruptions while in meetings, in discussions, etc.

    #473 ID:434 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Challenging & Giving Opportunities

    No different than us, employees want to achieve the greatest possible results during their careers. If an employee can find the opportunity to grow either in responsibility or in place within our organization, they will likely stay put.

    #474 ID:1882 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General, Retail & Hospitality Other Topics: Leadership, Assessing Performance
  • Challenging a Learning Point

    Handling an objection to a key content point during a training session.

    #475 ID:433 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Effective Training Closed Captioned
  • Change Is Not in My Vocabulary

    Dealing with a coworker who is resistant to change.

    #476 ID:45 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Change Is Not in My Vocabulary (Healthcare)

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #477 ID:2122 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Government Other Topics: Communication, Management, Coaching & Mentoring, Leading, Personal Improvement, Emotional Intelligence Closed Captioned
  • Change Is Not in My Vocabulary...

    Every once in a while, you'll run into someone who thinks change is a four-letter word. They get so wrapped up in their own way of doing things that they can't - or won't - see that there might be a better way.

    #478 ID:2118 Topic: Change Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Management, Coaching & Mentoring, Personal Improvement, Emotional Intelligence Closed Captioned
  • Clarify Actions and Outcomes

    Explanation of the probing strategy of clarifying actions and outcomes

    #479 ID:441 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Communication, Leadership, Professionalism Closed Captioned
  • Clarify Change (set-up)

    Using clarification techniques to feel comfortable with a change in process

    #480 ID:407 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Clarify Goals and Identify Concerns

    The importance of knowing what you want to achieve in order to solve problems.

    #481 ID:19 Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Communication & Influencing Closed Captioned
  • Coaching Is Being Specific

    Coaching an employee with the right answers but the wrong attitude - especially when it comes to internal customers.

    #482 ID:69 Topic: Coaching & Mentoring Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Coaching Moment 2 (Sales Coaching)

    Helping a sales rep deal with objections to close the sale. Pricing objections, price justifications and connecting customers needs to your solutions are all covered in this realistic scenario.

    #483 ID:603 Topic: Sales & Service Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Communication, Sales Closed Captioned
  • Commit to Change (set-up)

    How to gain commitment for a change

    #484 ID:411 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Retail & Hospitality Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Common ADA Question About Determining Qualifications

    Answers the question,"Do you have to put a disabled candidate at the top of the hiring list even if they are not qualified for the job?"

    #485 ID:191 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Healthcare, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Question About Hiring

    Answers the question,"Do you have to hire someone just because he or she has a covered disability,even if they cannot perform an essential function of the job?"

    #486 ID:190 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Question About Performance Issues

    Answers the question,"How can a manager deal with performance issues when it comes to someone who is covered by the ADA?"

    #487 ID:193 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Question About Reasonable Accommodation

    Answers the question,"What constitutes a 'reasonable accommodation' for someone who is covered under the ADA?"

    #488 ID:192 Topic: Management Learning Path: Ethics & Compliance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • Common ADA Questions about Hiring

    Help managers learn how to effectively handle and respond to tough ADA issues and guide them through the recruitment process.

    #489 ID:1980 Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism Closed Captioned
  • Communicate about Change (resolution)

    The importance of communication when dealing with change

    #490 ID:410 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate About Change (Set-Up)

    The importance of communication when dealing with change.

    #491 ID:409 Topic: Communication Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Industrial & Manufacturing Other Topics: Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Communicate and Listen

    How asking questions, seeking answers, controlling emotions and taking notes leads to effective communication.

    #492 ID:401 Topic: Professionalism Learning Path: Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Leadership, Collaboration Closed Captioned
  • Conducting The Three-Dimensional Interview

    Explanation of how to conduct an effective three-dimensional interview

    #493 ID:348 Topic: Management Learning Path: Leadership Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Change, Professionalism Closed Captioned
  • Conflict 101™ - The Fight Response

    It’s pretty obvious…yelling doesn’t help promote a respectful workplace or help make people feel included. It’s the same thing when dealing with conflict. Relationships get damaged, productivity dramatically decreases - people just shut down.

    #494 ID:1962 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - The Flight Response

    When we encounter conflict with co-workers, many times we get stressed out and we go into flight mode. But here’s the rub. If I don’t act, the problem won’t go away, it will affect my work, the productivity of other team members and a whole lot more.

    #495 ID:1963 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Conflict 101™ - The Freeze Response

    It’s not uncommon for people to simply “freeze up” when another person tries to steamroll the situation. Yet, moments later we want to kick ourselves because we now know what we should have said--only it’s too late.

    #496 ID:1964 Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Consensus Building

    Rarely does an entire team agree on everything - especially during a time of stress. The video demonstrates the power of consensus building and making decisions that net the largest benefit to the team and organization.

    #497 ID:427 Topic: Communication Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Office & General Other Topics: Interpersonal Skills, Leadership, Professionalism, Meeting Preparation Closed Captioned
  • Courage 2 Coach™ - Coaching is Positive

    We've all done our share of avoiding and hoping employees would just work things out on their own. Yeah, right! The only thing that works is having the courage to coach. This scenario helps a coach keep things positive.

    #498 ID:1723 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Leadership, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Empower

    One of the things it seems like we have to do more often these days is to ask people who are already doing a good job to - well - crank it up a notch. We just need a little more. This short video gives an example of empowering others to do more.

    #499 ID:1724 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Motivation, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Coaching to Motivate

    When you've got one of those "problem child" situations, coaching's always the best option. It's best to use the same process. "This is the situation and this is what I expect." This video helps reinforce the way to coach and motivate.

    #500 ID:1725 Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Vignettes Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned