Complete Video Library
Legal Briefs™ Recruiting & Hiring: Program Introduction
This quick video offers an introduction to common hiring issues and appropriate actions for managers and/or supervisors to take.
Legal Briefs™ Substance Abuse - Program Introduction
Introduction to five aspects for dealing with substance abuse in the workplace and actions to keep the workplace drug-free.
Legal Briefs™ The ADA - Program Introduction
As a manager or supervisor, there are key legal concepts we need to be aware of in our workplace. This video starts with the definition and key concepts of the American Disabilities Act.
Legal Briefs™ Workplace Privacy - Program Introduction
How an organization establishes, documents, communicates and enforces employment policies can impact workplace privacy.
Legal Briefs™ Workplace Violence: Program Introduction
Preventing workplace violence begins with manager awareness.
Let's M.E.E.T. (Overview of the M.E.E.T. Model for Conflict Resolution)
Explanation of the M.E.E.T. communication model as a tool for addressing unacceptable behavior and conflict in the workplace.
Life is a Series of Presentation - Introduction
Introduces the concept that life is a series of presentations.
M.E.E.T. on Common Ground - Program Opening/M.E.E.T. Model Explained
Explanation of the M.E.E.T. model as a respect-building communication tool
M.E.E.T. Zero Tolerance - Program Opening/Introduction
Introduces the challenges in respectfully enforcing a zero-tolerance policy.
M.E.E.T.: Breaking New Ground™ - Program Opening/M.E.E.T. Model
Explanation of the M.E.E.T. model as a respect and inclusion tool.
Managing Generations/Program Opening/M.E.E.T. Model Explained
Explains the M.E.E.T. communication model in the context of managing generations in the workplace.
Mentoring 101™ - The Basics: Program Introduction
Our lives are filled with changes, new opportunities. And when those come along, it helps to have someone who knows the ropes who can help you -- a mentor.
Open Mind, Open World: Improving Intercultural Interactions™ (Opening/Introduction)
Introduces five cultural continuums that impact how people from around the world interact and work together & introduces a four-step process for engaging in effective intercultural communication.
Program Introduction (from FOSA™ Documenting Discipline)
Handling performance problems and disciplining employees are major parts of every manager's or supervisor’s job. And when you think about it, disciplining employees is one of the most difficult parts of a manager’s job. This video provides a quick introduction to the FOSA™ process.
Program Introduction (from Integrity Every Day)
Introduces what it means to act with integrity on a daily basis.
Program Introduction (T.I.M.E. Model)
People all seem to have one thing in common...They all have to deal with conflict...whether at work or at home. It’s a part of life. There is a simple, yet very effective way to deal with conflict. Use T.I.M.E. to your advantage.
Ready. Set. CHANGE! - Opening
An introduction on adapting to a restructure change within the workplace.
Sexual Harassment: It Can Happen Here - Program Opening
Outlines and reinforces personal responsibilities for recognizing and preventing sexual harassment.
Sexual Harassment? You Decide (Program Introduction)
Explains the legal definition of sexual harassment.
The Extraordinary Leader - Program Introduction
Real people expressing concerns and insight into what it takes to become a leader
The Oh Series™ Everyday Ethics: Program Introduction
Ethical decisions creep up on us... sometimes daily. Using this program, you’ll not only be aware of and be able to recognize ‘sticky’ situations that can cause problems; you’ll be better prepared to do the right thing.
The Three Dimensional Interview - Program Introduction
Provides insight and introduces pertinent concepts on interviewing technique.
Understanding Unacceptable Work Behaviors
Provides a definition of the three types of unacceptable workplace behavior: unprofessional, prohibited & illegal.
We Need to M.E.E.T. - Program Introduction
Introduces challenges managers face in creating a respectful work environment; explains the M.E.E.T. communication model.
Whale Done! - Program Introduction with Ken Blanchard
Ken Blanchard introduces the Whale Done! approach to building trust and positive relationships.
Whale Done! in Action - Program Introduction/Whale Done! Philosophy
Introduces the Whale Done! philosophy of building positive relationships to turn your workplace into a place with a positive and passionate spirit.
WorkSmarts - Program Introduction
Introduction of four strategies for being work smart.
Be S.A.F.E. (Not Sorry) - Program Conclusion
A review of what it takes to be safe in the workplace; the S.A.F.E. model explained.
Clarify. Communicate. Commit.
Summary of process involved in productively responding to change.
Conflict 101™ - The Bottom Line
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
Courage 2 Coach™ - Program Conclusion / The Bottom Line
This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!
Discipline & Termination: Three Actions for Keeping It Legal
A quick review of actions and tips that managers can take to keep discipline and termination actions legal.
Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Working together. Why is that such a hard concept for some people. Here's a summary of how to use the three steps involved in turning conflict into collaboration.
F.A.I.R. in Action - Conclusion
Summary of feedback,assistance,inclusion and respect in action
FMLA - Benefits of the Family Medical Leave Act
It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.
Four Actions for Staying Out of Court (from Legal Briefs™ Harassment & Discrimination)
Working through legal landmines can be tough. Four key actions for staying out of a harassment & discrimination lawsuit are covered in this video.
Generations - Program Closing/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about treating all generations with respect
Harassment & Discrimination: The Bottom Line
Harassment and discrimination is still not just about sex anymore. And you know what... It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.
How to Maintain Integrity Every Day (from Integrity Every Day)
Summarizes how to maintain integrity each and every day.
I Can A.C.E. That Problem
A.C.E. stands for "Assess, Create, Execute." First, assess the situation to fully understand the problem. Then, create a plan by brainstorming solutions. Finally, execute the plan. Keep in mind to review and adapt as necessary along the way.
It's Our Job to Prevent Unacceptable Workplace Behavior
Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.
Johnny the Bagger® - Final Thought
How to provide service from the heart
L.E.A.D. with Integrity - Program Closing/L.E.A.D. Model Summary
Review of the L.E.A.D. model and how it can be used to reinforce ethical conduct and code of conduct policies.
Legal Briefs™ Recruiting and Hiring: Actions for Staying Out of Court
Reviews the actions for legal hiring practices.
Legal Briefs™ Workplace Privacy: Three Actions: Managing to Get It Right
Reviews the appropriate actions to handle workplace privacy.
Legal Briefs™ Workplace Violence: Three Action Steps to Keep the Workplace Safe and Stay Out of Court
Review of actions managers can take to prevent workplace violence and reduce liability.
Life IS a Series of Presentations (P.O.I.N.T. Model Review)
Summarizes how to effectively inform, inspire and influence others by using the P.O.I.N.T. Communication Model.
M.E.E.T. on Common Ground - Program Closing/M.E.E.T. Model Review
Review of the M.E.E.T. communication model.
M.E.E.T.: Breaking New Ground™ - Program Conclusion/M.E.E.T. Model Review
A concise review of the M.E.E.T. model.
Managing Generations - Program Closing/"Getting It Right Together!"/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about generations working together for respect in the workplace.
Open Mind, Open World: Improving Intercultural Interactions™ (Program Summary)
Summarizes the five cultural continuums and the four-step O.P.E.N. communication process.
Preventing Retaliation - It's Up to Us!
Review of key actions managers can take to prevent retaliation in the workplace.
Program Summary (Recapping the T.I.M.E. Model)
Conflict resolution success! We need to take a moment...to give ourselves some time. Then, identify a positive response. Next, we manage our emotions so we won’t over react or take it personally. And finally, we envision a successful outcome.
Retaliation - An Overview for Employees
Retaliation in the workplace is wrong. And illegal. This quick video provides salient facts that help reinforce the business case for preventing retaliation.
Retaliation - An Overview for Managers
Salient facts that help reinforce the business case for preventing retaliation.
Review/Summary (from FOSA™ Documenting Discipline)
This video provides a quick synopsis of effectively using the FOSA™ process to tackle tough workplace issues. From facts, objectives, solutions and actions, the entire process is reviewed - with examples.
Sexual Harassment: It Can Happen Here (Program Summary)
Reviews the point that preventing sexual harassment is everyone's responsibility.
Sexual Harassment? You Decide (Program Summary)
Reviews key points on the importance of preventing sexual harassment.
Summary (from ACTIONS Speak!™)
A quick summary of the program. Interviewing today is not just about gathering behavioral predictors. It includes respect and care for the person. So, for both you and the candidate, actions DO speak louder than words.
Summary of The 3-OUT Approach to Workplace Safety
Think about those around you… or your loved ones…Is there someone worth LIVING for? If yes…then dig deep! Find the strength and channel your energy into a plan to overcome and prevail!
The Extraordinary Leader - You Can Make An Extraordinary Difference
Review of the keys to becoming an extraordinary leader and why it is important.
The Oh Series™ Everyday Ethics: What's the Bottom Line?
We’re all faced with difficult and challenging situations. As we saw, it’s not always easy doing the right thing. And that’s why we need to do our best in making RIGHT decisions.
The Three-Dimensional Interview - Program Summary
Review of how to prepare,conduct and evaluate an effective three-dimensional (structured) interview.
Three Actions to Promote a Drug-Free Workplace
Review of the main actions which promote a drug-free workplace.
Using the M.E.E.T.™ Model to Tackle Unacceptable Behavior
Review of M.E.E.T. communication model and how to stay compliant when dealing with unacceptable workplace behavior.
Whale Done! - Program Summary (Building Relationships)
Review of Whale Done! approach; building relationships to get positive results.
What You Need to Know - Five Actions for Staying Out of Court
Reviews the responsibilities and actions managers need to know in regards to The American Disabilities Act
Winter Walking™ Program Conclusion
Whether walking outside on snowy or icy paths (or even walking inside just after being outside) can be tricky. If you do fall, there are techniques that will lessen the risk of being injured.
WorkSmarts - Program Summary
A good review of the strategies for working smart.
Anti-Social
This case study looks at drinking and socializing after work hours. Two scenarios are presented for discussion.
Awkward Moments
This case study addresses the issue of dealing with co-workers who are having intimate relations (dating).
Burn Out (Manager)
Know someone who just seems to be simply going through the motions to get the job done? Concerned because this employee has always been a strong performer with a great positive attitude? Then this case study is for you!
Case Study & Branching Exercise: Goal Setting (Manager)
You are a new manager in the organization. A few weeks ago, you asked your employees to begin thinking about individual and department goals for the next year. When you reviewed their submitted goals, you were disappointed by the general lack of enthusiasm and creativity of the group. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study & Branching Exercise: Highly Critical (Manager)
You are a manager of a large division. One of your best performing employees has a reputation for being highly critical of her co-workers. She criticizes the competency of other team members, how many hours they work compared to her, and how much time they spend socializing on the job. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study & Branching Exercise: Overwhelmed! (Manager)
You are the manager of a large department. Recently, you have become concerned one of your high-performing employees may be overwhelmed by his growing workload. What do you do? Kick start a great discussion with this case study and branching exercise.
Case Study – I Need Help! I’m Afraid of My Spouse (Manager)
This exercise leads to a discussion about violence in the workplace.” The Q&A-based format helps participants look at the intruder response topic addressing the highest risk demographic of estranged spouses committing violent acts in the workplace (32% of workplace violence incidents are homicides against women).
Case Study – It’s Not MY FAULT! (Manager)
You're a manager. Over a year ago, an employee was hired to assist you. Since that time, you have noticed that this employee’s work is consistently below expected standards. Every time you try to counsel this employee on improving results, the employee overreacts and blames someone else for their sub-standard performance....
Case Study – Why Diversity, Why Now? (Employees)
This case study is designed to help participants discover that diversity encompasses more than what they may realize on both a personal and professional level. Read through this case study and answer the questions at the end.
Case Study – Why Diversity, Why Now? (Managers)
This case study is designed to help managers discover that diversity encompasses more than what they may realize on both a personal and professional level.
Case Study: AWOL Paul (a manager)
When privacy and productivity clash.
Case Study: Inside Job (employee)
Using company information for personal gain
Case Study: Short Fuse (employee)
Aggressive and threatening comments on the job
Case Study: Suspicion (employee)
Withholding important information
Case Study: The Rivals (manager)
Handling conflict between two employees
Case Study: Using Crude Language in the Workplace
Stereotyping / Why words matter in the workplace.
Community Outreach
How postings in an office can be considered offensive.
Consenting Adults
When coworkers begin dating one another
Cyber Bully
Bullying through social media is discussed in this case study.
Dysfunctional Teams
Dealing with team conflict
Good Enough
Not meeting expectations on the job
Grief
When an employee is terminally ill or suddenly passes away - the impact sends shock waves across the organization.
Helping Hands
When there is disagreement on how work gets done
I Beg Your Pardon
Unprofessional hygiene practices
I Couldn't Help But Overhear
Dealing with employees talking about organizing a union
I Deserve It
Not performing up to expectations
I Wish My Manager Would Just...™ Discussion Book (10 pack)
Companion discussion guide/book for the I Wish My Manager Would Just...™ video program. Get more out of this video program with the discussion guide that helps drive the facilitated session with thought-provoking questions and information. Soft-cover book. 10-pack.
I'm Fine...Really, I Am!
This case study demonstrates dealing with sensitive and confidential issues. This case study centers around medical issues, the ADA and FMLA.
Improving Patient Care
Asking an employee to be a part of a focus group to help reduce delays and confusion when transporting patients.
Just an Expression
Dealing with disrespectful comments by coworkers
Manager Bully
What to do when you think a coworker is being bullied