Complete TAG® Library (1892 Assets / 5881 Components)

  • Global Diversity: Experience an Open World
    #101 ID:928

    International business requires agile thinkers, trained to overcome cultural obstacles that can cost companies millions of dollars. Global Diversity: Experience an Open World is a great way to introduce the concept of putting smart global communication skills into action.

    Discussion Generators Diversity, Inclusion & Respect Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Learning Reinforcement

  • Integrity Is...™
    #102 ID:1325

    Simply put, integrity is doing the right thing, for the right reasons, in the right way. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about business ethics within your organization.

    Discussion Generators Ethics & Compliance Ethics, Compliance, Interpersonal Skills, Leadership, Professionalism, Discussion Trigger, Learning Reinforcement

  • Office Politics Is...™
    #103 ID:1805

    Have you ever been blind-sided… ambushed… or side-swiped by somebody at work? Being the target of office politics is never fun. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion the on the ups and downs of office politics within an organization.

    Discussion Generators Personal Performance Professionalism, Discussion Trigger, Team Builder or Retention Aid, Learning Reinforcement

  • Respect Is...™
    #104 ID:1817

    Being respectful towards others is something we all need...and deserve. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of a respectful workplace.

    Discussion Generators Diversity, Inclusion & Respect Respect, Diversity, Inclusion, Workplace Civility, Learning Reinforcement

  • Sexual Harassment Is...™
    #105 ID:1308

    Sexual harassment is... illegal, costly, debilitating, wrong! This thought-provoking, short video uses impactful imagery, video and music to inspire and stimulate discussion about protecting your employees and organization from sexual harassment.

    Discussion Generators Ethics & Compliance Sexual Harassment, Discussion Trigger, Abusive Conduct, Learning Reinforcement

  • Taking Care of Your Future Is...™
    #106 ID:1422

    Stimulate discussion about what it really takes to succeed in a career. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about what it takes to get your career on track and rolling – a common sense approach to understanding the important things to remember in the workplace.

    Discussion Generators Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Discussion Trigger, Energizer or Team Builder, Onboarding, Personal Improvement, Learning Reinforcement

  • Transgender Transition Is...™
    #107 ID:1457

    Team members, employees and managers within your organization may have questions about another employee in transition. This thought-provoking, powerful short video uses impactful imagery, video and music to inform and encourage discussion on transgender transition.

    Discussion Generators Diversity, Inclusion & Respect Gender Identity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect, Sexual Harassment, Gender Identity

  • Transition to Boss Is...™
    #108 ID:1417

    Stimulate discussion about new managers/supervisors accepting their new role, establishing clear boundaries, communicating and taking action. This thought-provoking, powerful short video uses impactful imagery, video and music to inspire and stimulate discussion about new supervisors within your organization.

    Discussion Generators Leadership, Personal Performance Leadership, Interpersonal Skills, Management, Professionalism, Learning Reinforcement

  • Unconscious Bias Is...™
    #109 ID:1631

    Because much of our learning takes place at an unconscious level, we are not aware of the fact that it exists, hence the term “unconscious” bias. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.

    Discussion Generators Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Inclusion

  • Unconscious Bias Is...™ (Manager Version)
    #110 ID:1642

    Much of our learning takes place at an unconscious level - hence the term “unconscious” or "hidden" bias. Managing others to be self-aware and willing to engage fellow employees, customers and vendors when bias is unintentionally implied or expressed is key to better resolving problems and promoting more effective working relationships.

    Discussion Generators Diversity, Inclusion & Respect Unconscious / Hidden Bias, Diversity, Leadership, Management, Inclusion, Learning Reinforcement

  • Workplace Violence Is...™
    #111 ID:1615

    Violence affects ALL of us. We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

    Discussion Generators Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Compliance, Management, Workplace Safety & Awareness, Abusive Conduct, Learning Reinforcement

  • Workplace Violence Is...™ (Healthcare Version)
    #112 ID:1621

    Healthcare workers have a 20% overall higher rate of workplace violence than all other workers (Source: NCVS). We must recognize the warning signs and then speak up. Most violence is less obvious than someone walking in with a gun. A thought-provoking video that uses music, text and graphics to inspire and stimulate discussion about workplace violence and all its forms.

    Discussion Generators Ethics & Compliance, Workplace Safety Workplace Violence Prevention, Compliance, Management, Workplace Safety & Awareness, Abusive Conduct, Learning Reinforcement

  • Discussion Card: Creating a Civil Workplace
    #113 ID:2006

    Being civil means interacting and responding courteously and respectfully. These easy-to-use cards provide a simple model (C.I.V.I.L.) along with thought-provoking questions on being polite towards others. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Diversity, Inclusion & Respect, Leadership, Personal Performance Workplace Civility, Diversity, Leadership, Management, Inclusion, Respect, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Inclusive Workplace
    #114 ID:1788

    These easy-to-use cards provide a simple model (I.N.C.L.U.D.E.) along with thought-provoking questions on creating inclusiveness in the workplace. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Diversity, Inclusion & Respect, Leadership Inclusion, Diversity, Leadership, Management, Professionalism, Respect, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement

  • Discussion Card: Micro-Affirmations
    #115 ID:1796

    These easy-to-use cards provide a simple model (I.N.V.O.L.V.E.) along with thought-provoking questions on small actions that include people. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Diversity, Inclusion & Respect, Leadership Inclusion, Diversity, Leadership, Management, Team Builder, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement

  • Discussion Card: Micro-inequities
    #116 ID:1797

    These easy-to-use cards provide a simple model (I.G.N.O.R.E.) along with thought-provoking questions on small actions that tend to exclude people. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Diversity, Inclusion & Respect, Leadership Micro-Inequities, Diversity, Leadership, Management, Inclusion, Discussion Trigger, Training Support, Culture Commitment, Team Builder or Retention Aid, Learning Reinforcement

  • Discussion Card: Multicultural Interactions
    #117 ID:1633

    These easy-to-use cards provide a model (C.U.L.T.U.R.E.) and questions to address common issues in the multicultural workplace. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Diversity, Inclusion & Respect, Leadership Diversity, Leadership, Management, Inclusion, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement

  • Discussion Card: PREVAIL!® (3-OUT Response Model)
    #118 ID:2012

    These durable, easy-to-use cards reinforce the PREVAIL!® Response Model (LOCK OUT | GET OUT | TAKE OUT) along with a 30 second "OUT" assessment. These conversation-starting cards can be distributed for a reminder or conversation starter or even a post-training reminder. This card is intended to reinforce active shooter/intruder response training.

    Discussion Cards Ethics & Compliance Armed Intruder/Active Shooter, Compliance, Discussion Trigger, Workplace Violence Prevention, Learning Reinforcement

  • Discussion Card: Resolving Conflict
    #119 ID:2013

    When it comes to resolving conflict, we all know it can be tough - especially if you don't have a plan! These easy-to-use cards provide a simple model (R.E.S.O.L.V.E.) along with thought-provoking questions on better understanding & addressing conflict. Great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership, Personal Performance Conflict Resolution, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Starting Conversations
    #120 ID:2063

    When it comes to having a tough conversation, just starting is often the most difficult part. These easy-to-use cards provide a simple model (S.P.E.A.K.) along with thought-provoking questions to create a respectful flow of communication. These cards are great for a quick training reminder, reinforcement or as a conversation generator for all employees and managers.

    Discussion Cards Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Management, Professionalism, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Unconscious Bias
    #121 ID:1640

    A colorful and right-to-the-point reminder card that provides a simple model (H.I.D.D.E.N.) for understanding unconscious bias as well as providing questions to address hidden bias in the workplace. These cards can be printed and distributed for a quick reminder or conversation starter.

    Discussion Cards Diversity, Inclusion & Respect, Leadership Unconscious / Hidden Bias, Diversity, Leadership, Management, Professionalism, Inclusion, Team Builder, Respect, Discussion Trigger, Learning Reinforcement

  • Discussion Card: Working Across Gender
    #122 ID:1635

    These colorful, easy-to-use cards provide a working across gender model (G.E.N.D.E.R.) and questions to address common gender-specific issues in the workplace. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Diversity, Inclusion & Respect, Leadership Diversity, Leadership, Management, Inclusion, Team Builder, Respect, Discussion Trigger, Training Support, Culture Commitment, Learning Reinforcement

  • Discussion Card: Working on Diverse Teams
    #123 ID:1639

    These easy-to-use, straight-to-the-point cards provide a simple model (R.E.S.P.E.C.T.) and questions to address common team issues and areas for improvement. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Leadership, Personal Performance Teamwork, Interpersonal Skills, Leadership, Management, Inclusion, Team Builder, Respect, Training Support, Learning Reinforcement

  • Discussion Card: Working with Integrity
    #124 ID:1786

    These easy-to-use cards provide a simple model (I.N.T.E.G.R.I.T.Y.) along with thought-provoking questions on truth and honesty in the workplace. These cards are great for a quick training reminder or conversation starter.

    Discussion Cards Ethics & Compliance, Leadership, Personal Performance Ethics, Leadership, Management, Professionalism, Discussion Trigger, Culture Commitment, Learning Reinforcement

  • Integrity Every Day: Program Introduction
    #125 ID:579

    Introduces what it means to act with integrity on a daily basis.

    Video Introduction Ethics & Compliance Ethics, Change, Compliance, Interpersonal Skills, Professionalism

  • The Consequences of Sexual Harassment™ (California Employees)
    #126 ID:2240

    With the passing of California Senate Bill (SB) 1343, California companies with 5 or more employees (including temporary and seasonal employees) are required to provide one (1) hour of interactive sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment, Professionalism, Abusive Conduct

    New Asset

  • The Consequences of Sexual Harassment™ (Delaware Employees, Managers & Supervisors)
    #127 ID:2243

    With the passing of Delaware House Bill (HB) 360, the state created a new section to the Delaware Discrimination in Employment Act (DDEA) that focuses specifically on sexual harassment. Delaware companies with 50 or more employees (excluding independent contractors or employees who work less than 6 months) are required to provide sexual harassment prevention training every two (2) years. This flexible course platform allows facilitators to customize and present a course that fits both their compliance needs and their organizational needs.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Sexual Harassment, Compliance, Harassment, Discrimination

    New Asset

  • Documenting Discipline™ (eLearning Classic)
    #128 ID:2234

    Lack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA method.

    eLearning - Classic Ethics & Compliance, Leadership Employee Documentation, Management Foundational 40 Minutes

    New eLearning Course

  • Employee Engagement: Enhancing Your Work Culture™ (eLearning Classic)
    #129 ID:2242

    Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day, committed to their organization’s goals and values, motivated to contribute to organizational success, with an enhanced sense of their own well-being. If the leaders of an organization understand the level of passion their workforce has for the job, they are a step ahead of the competition.

    eLearning - Classic Leadership Management, Team Builder or Retention Aid, Leading Intermediate 40 Minutes

    New eLearning Course

  • Smart Leadership: Tackling Poor Performance™ (eLearning Classic)
    #130 ID:2236

    As a leader, you’ve definitely dealt with someone who has a bad attitude! Attitudes can cause some of the most challenging situations in just about any relationship. Just being around someone who complains, whines or simply doesn’t say anything can cause you to feel frustrated, angry, or even helpless. The good news is there is a process for tackling this poor performance!

    eLearning - Classic Leadership, Personal Performance Leading, Communication, Interpersonal Skills, Collaboration, Emotional Intelligence Foundational 35 Minutes

    New eLearning Course

  • The Consequences of Sexual Harassment™ (CA Employees) - Spanish Version
    #131 ID:2192

    Now in Spanish! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Harassment, Abusive Conduct, Learning Reinforcement Foundational 60 Minutes

    New eLearning Course

  • The Consequences of Sexual Harassment™ (NY/NYC Employee) - Spanish Version
    #132 ID:2193

    Now in Spanish! Change behavior. Deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.

    eLearning - Classic Ethics & Compliance Sexual Harassment, Sexual Harassment, Abusive Conduct, Learning Reinforcement Foundational 50 Minutes

    New eLearning Course

  • TrainingBytes® Common Good. Common Ground™
    #133 ID:2241

    Being civil to one another helps us all feel better about coming to work. But, it’s more than just being polite and showing good manners. There’s more to it than that! Civility helps create an organization where everyone can do their job - and not feel like they are being attacked.

    Discussion Generators Diversity, Inclusion & Respect Workplace Civility, Inclusion, Respect

    New Asset

  • If You Change Your Mind…
    #134 ID:2260

    Our working relationships are complicated for all kinds of reasons. That's why we really have to know where the lines are when it comes to managing our interactions with co workers, customers, and vendors. Take the unwanted pursuit of a relationship. It doesn't make any difference where it comes from a manager, a coworker, a vendor, or a customer unwanted pursuit could be considered illegal harassment and simply can't be a part of your workplace.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Onboarding, Workplace Civility

    New Asset

  • It Wasn’t Personal or Anything…
    #135 ID:2261

    In general, there's nothing wrong with kidding around at work. But we can step over the line when it comes to having fun at someone else's expense. Hazing, teasing, profanity, and horseplay are the kinds of unprofessional behaviors that lead to low morale, low productivity, turnover and even safety issues.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Onboarding, Workplace Civility

    New Asset

  • I’ve Got Another One…
    #136 ID:2262

    Most of us like a good joke, right? The problem is, while we may think we know what's acceptable, there's a fine line between funny and disrespectful. We can't always know what may be offensive just by looking at someone. That's why we have to focus on respect when it comes to things like, jokes, off hand comments, posts, puns, texting cartoons, drawings, pictures or videos at work.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

    New Asset

  • Just Being Paranoid…
    #137 ID:2263

    Being frustrated with co-workers from time-to-time is natural and understandable. But when we perpetuate stereotypes about people based on things like their appearance or where they come from, not only is it unprofessional and disrespectful… it also can be illegal.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

    New Asset

  • Nothing’s Going On…
    #138 ID:2264

    Workplace gossip is one of those areas where it's easy to find ourselves on the wrong side of the line. While it may seem like harmless talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get you and your organization into a lot of legal trouble.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

    New Asset

  • People Like That…
    #139 ID:2265

    All of us have things that we value and believe in strongly. But it's important that we make sure that we don't cross the line and allow those convictions to get in the way of treating others with respect. Most organizations have policies that prohibit harassment and discrimination based on sexual orientation. In addition, our free speech rights in the workplace are limited.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism, Discrimination, Onboarding, Workplace Civility

    New Asset

  • TrainingBriefs™ EEO Overview
    #140 ID:2177

    New Micro-Learning! The best-known equal employment law is Title VII (Seven) of the Civil Rights Act of 1964 - prohibiting discrimination based on race, color, religion, sex, and national origin. This quick course will take a closer look equal employment opportunity and the Act that has been amended and expanded several times over the years.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • Inclusion Is...™
    #141 ID:2221

    Creating an inclusive work environment that values diversity helps us achieve our organization’s goals – both cultural and financial. This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of embracing inclusion.

    Discussion Generators Diversity, Inclusion & Respect Inclusion, Diversity, Respect, Learning Reinforcement

    New Asset

  • Discussion Card: Engaged Employees
    #142 ID:2249

    Engagement is not the same as employee satisfaction… not the same as employee happiness. Employee engagement is the emotional commitment your employees have to the organization… and its goals. These easy-to-use cards provide a simple model (E.N.G.A.G.E.) along with thought-provoking questions on employee engagement. These cards are great for a quick training reminder, reinforcement or as a conversation generator.

    Discussion Cards Leadership Motivation, Management, Team Builder or Retention Aid, Leading

    New Asset

  • Let's M.E.E.T.™ How to Respond to Unprofessional Behavior in the Workplace
    #143 ID:2245

    New Micro-Learning! Harassment - or any other improper behavior - is not appropriate in any workplace. Teasing, hazing or other forms of joking can be pervasive and so frequent that a hostile work environment is created. Using the M.E.E.T.™ model, this short program provides the tools your team and organization can use to quickly and effectively address tough workplace harassment situations.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism

    New Asset

  • Conducting Legal Interviews™ (eLearning Classic)
    #144 ID:2252

    Hiring employees can be an expensive and lengthy process. Managers are often in a hurry to fill vacant positions in order to maintain the productivity of their departments. They are usually so focused on getting the position filled, they may not realize they have asked an inappropriate interviewing question. Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity.

    eLearning - Classic Ethics & Compliance, Leadership Interviewing, Compliance, Management Intermediate 40 Minutes

    New eLearning Course

  • Smart Leadership: Conducting Legal Interviews™ (eLearning Classic)
    #145 ID:2259

    Keeping interviewers up to date on legal interviewing practices is invaluable to your organization. Court costs and legal fees as well as time off the job can cost your organization both money and bad publicity. This course is designed to educate you on how to create and ask legally defensible pre-employment questions based upon a structured behavioral based interview that will help you hire the right person and stay out of court.

    eLearning - Classic Ethics & Compliance, Leadership Interviewing, Compliance, Management Intermediate 40 Minutes

    New eLearning Course

  • TrainingBriefs™ Diversity in Recruiting & Hiring
    #146 ID:2170

    New Micro-Learning! Studies have shown that having a diverse team is more innovative. But let's be real, finding and hiring diverse talent is often easier said than done. You may even be asking yourself, how can we get past potential bias and get the right talent in the door? And how do we keep them once we have them?

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Hiring & Recruiting, Diversity, Inclusion, Interviewing, Unconscious / Hidden Bias Intermediate 5 Minutes

    New eLearning Course

  • Customer Service Is...™
    #147 ID:2172

    What is customer service... really? What does it look like? Why is it important? This thought-provoking, powerful short video uses impactful imagery, video and music to encourage discussion on the importance of serving customers - inside or outside of your organization.

    Discussion Generators Personal Performance Customer Service, Professionalism, Learning Reinforcement

    New Asset

  • Between You and Me: Solving Conflict™
    #148 ID:2224

    Help employees solve conflicts before it affects performance! This best-selling program teaches your employees how to resolve conflicts themselves and improve relationships with coworkers. Your employees can learn to approach conflict head-on and work together to solve it. The result can be a long-term professional and productive relationship.

    Off-The-Shelf Video Program (ILT) Personal Performance Conflict Resolution, Communication, Professionalism

    New Asset

  • Beyond Sexual Harassment™ Other Forms of Harassment and Discrimination (Employee Version)
    #149 ID:2218

    This program is designed to stimulate discussion about the non-sexual forms of harassment in the workplace, including religion, age, race, national origin, gender, sexual orientation, disability and retaliation. This video program will provide employees with valuable tools to help eliminate the emotional and financial problem of harassment in the workplace. The eight stop-and-discuss video vignettes are designed to show employees what constitutes unprofessional, unacceptable or illegal behavior-and how to handle harassment when it does occur.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment, Discrimination

    New Asset

  • Human Trafficking Awareness - An Overview (Hospitality Industry)
    #150 ID:2204

    Human trafficking is modern-day slavery and involves the use of force, fraud or coercion to obtain labor or commercial sex. Every year, millions of men, women and children are trafficked in countries around the world, including the United States. Traffickers often take advantage of the privacy and anonymity offered by the hospitality industry. This course can be used for SB970 (California) training requirements.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Compliance, Workplace Safety & Awareness, Communicating Safety

    New Asset

  • The Goal™ (Dramatic Version)
    #151 ID:2250

    If you are charged with rallying employees behind the concepts of quality and continuous improvement, The Goal: Dramatic Version will help managers achieve or surpass their goal. An engaging drama, this training program not only demystifies corporate buzzwords, like standards and bench marking, but also shows how your company can be run with efficiency and humanity.

    Off-The-Shelf Video Program (ILT) Leadership Management, Leadership, Leading, Goals and Goal Setting

    New Asset

  • Human Trafficking Awareness - Hospitality Industry Overview
    #152 ID:2200

    Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.

    eLearning - Classic Ethics & Compliance Compliance, Workplace Safety & Awareness, Communicating Safety Foundational 25 Minutes

    New eLearning Course

  • Training Briefs™ Serving the Customer
    #153 ID:2254

    New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

    eLearning - TrainingBriefs™ Personal Performance Customer Service, Communication, Interpersonal Skills Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Accentuate the Positive
    #154 ID:2174

    New Micro-Learning! For many leaders, their focus is typically upon when the mark is being missed. In most organizations, considerable energy and attention are invested in what’s off track as opposed to what’s working well and that is what this module is all about, accentuating the positive.

    eLearning - TrainingBriefs™ Leadership Leading, Motivation, Leadership, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Are Your Employees Engaged?
    #155 ID:2253

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs™ Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Avoiding Bias in Hiring
    #156 ID:2167

    New Micro-Learning! Making assumptions about others is a natural way of interacting with each other. But, assumptions can have a negative effect when it comes to hiring. In this course, we will explore how unconscious bias, or assumptions can prevent you from finding top talent for the roles you are trying to fill.

    eLearning - TrainingBriefs™ Ethics & Compliance Unconscious / Hidden Bias, Inclusion, Hiring & Recruiting, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Avoiding Discipline
    #157 ID:2186

    New Micro-Learning! Although it can be uncomfortable or even unpleasant at times, you have a responsibility to take corrective or disciplinary action when the situation warrants it. In this course, we will examine the issue of avoiding discipline.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Leadership, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Behind the Times
    #158 ID:2267

    New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Beware of Personal Opinions
    #159 ID:2178

    New Micro-Learning! In the workplace, we need to understand how controversial issues outside of the organization can affect internal working relationships and productivity when we start voicing our personal opinions in the midst of a culturally diverse workforce.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Respect, Communication, Management, Inclusion Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Building Trust
    #160 ID:2181

    New Micro-Learning! To build relationships you have to start by building trust. And that doesn't just happen... you have to work on it. You need to show your people that they can trust you and depend on you. If your employees see you right there with them, doing the job with them and working with them in a way that builds that trusting bond, they're going to trust you.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Change? No Thanks!
    #161 ID:2208

    New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

    eLearning - TrainingBriefs™ Personal Performance Change, Interpersonal Skills, Leadership, Management Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Combine Your Strengths
    #162 ID:2185

    New Micro-Learning! Extraordinary leaders understand that it's the combination of strengths that produces exponential results. It is these results that result in extraordinary leadership. This course takes a look at easy-to-understand steps to maximizing your leadership skills.

    eLearning - TrainingBriefs™ Leadership Leading, Management, Leading Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Defamation of Character
    #163 ID:2232

    New Micro-Learning! Gossip is one of those areas where it's easy to find us on the wrong side of the line. While it may seem like harmless water cooler talk, it's not. Not only is gossip unprofessional because it destroys respect and trust in the workplace; it can also get our organization and us into a lot of trouble.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Respect, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Describing the Job
    #164 ID:2189

    New Micro-Learning! Recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. In this course, we will explore the topic of describing the job.

    eLearning - TrainingBriefs™ Ethics & Compliance Hiring & Recruiting, Compliance, Management Intermediate 6 minutes

    New eLearning Course

  • TrainingBriefs™ Discipline & Termination: Not Being Prepared
    #165 ID:2202

    New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Discipline - Avoiding Termination
    #166 ID:2194

    New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Documenting Correctly
    #167 ID:2190

    New Micro-Learning! Many cases for wrongful employment termination stem from mishandled progressive discipline. There are various common issues that managers struggle with. This course will examine the issue of improper documentation.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Ask Probing Questions
    #168 ID:2269

    New Micro-Learning! Effective behavior-based interviewing is all about creating a process. Probing questions are the ones to ask when you need more specific information or more focused information. Always keep in mind that your probing questions need to be directly related to the technical and performance skills you previously identified in the interview.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Contrary Evidence
    #169 ID:2239

    New Micro-Learning! When an interviewer begins to get a one-sided impression during a job interview, they tend to ask questions that will further confirm that impression. The reverse is also true. When an interviewer thinks a candidate has all the wrong skills or behaviors, they tend to ask questions that confirm the impression. To prevent these common interview issues, the interviewer needs to ask for contrary evidence.

    eLearning - TrainingBriefs™ Leadership Hiring & Recruiting, Leadership, Professionalism Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Open-Ended Questions
    #170 ID:2270

    New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Effective Interviewing: Preparation is Key
    #171 ID:2266

    New Micro-Learning! Hiring the right person the first time takes more than a gut feeling. It takes planning and preparation. The result? You will be able to interview and evaluate candidates in such a way that you get the information you need to identify the right person for the job.

    eLearning - TrainingBriefs™ Leadership Interviewing, Management, Hiring & Recruiting Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Embracing Assistance
    #172 ID:2220

    New Micro-Learning! Assistance is about making sure we've got what we need to do the job and it is not just a management function. If someone is dependent on you for something, or if you've got some knowledge that's going to help someone get his or her job done - you've got to offer assistance. And, if you need something, you need to ensure you ask for it.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Cultural Competency, Diversity, Inclusion, Respect Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Engaging Your Employees
    #173 ID:2258

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give their best each day, commit to their organization’s goals and values and achieve motivation to contribute to organizational success - with an enhanced sense of their own well-being.

    eLearning - TrainingBriefs™ Leadership Motivation, Management, Team Builder or Retention Aid, Leading Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Explicit Bias
    #174 ID:2228

    New Micro-Learning! Explicit bias refers to the attitudes and beliefs we have about a person or group of people on a conscious level. We know these biases exist. We are conscious of them. When people perceive their biases to be valid, they are more likely to justify unfair treatment – which has negative impacts on the target of the bias as well as the entire organization.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Respect, Discrimination Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Exploring Our Filters
    #175 ID:2183

    New Micro-Learning! How we communicate and how effectively we communicate has to do with a lot more than just mastering language. In addition to the varied ways of sending communication, each person receives it via various different filters... filters we all have.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Diversity, Communication, Inclusion, Respect Foundational 5 minutes

    New eLearning Course

  • TrainingBriefs™ Focus on Your Strengths
    #176 ID:2188

    New Micro-Learning! This course focuses on the energy that should be spent exploiting our strengths instead of focusing our energy on our weaknesses. As you complete this quick course, ask yourself in what areas do I want to be recognized as outstanding?

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 6 minutes

    New eLearning Course

  • TrainingBriefs™ Free Speech at Work
    #177 ID:2201

    New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Communication, Harassment, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Gender Identity Protections
    #178 ID:2211

    New Micro-Learning! This course explores the topic of gender identity in the workplace. There are a variety of Federal, state and local laws that expressly protect workers based on their gender identity and sexual orientation. Most employers are covered by one or more of these laws.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Discrimination, Unconscious / Hidden Bias, Gender Identity Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Humor Gone Wrong
    #179 ID:2235

    New Micro-Learning! We all like to have fun at work. But playing off stereotypes - even when it's intended as "just a joke" - isn't everybody's idea of fun. It could be seen as ridicule, which nobody likes. And if it happens a lot, it could create a hostile environment, which nobody wants.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Inclusion Foundational 4 Minutes

    New eLearning Course

  • TrainingBriefs™ Hurtful Conversations
    #180 ID:2209

    New Micro-Learning! Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Professionalism, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Illegal Harassment
    #181 ID:2182

    New Micro-Learning! Harassment is unwelcome conduct that is based on race, color, religion, sex, gender identity, national origin, age, disability, or genetic information. This module will take a look at what you can do as a manager and as an organization to prevent such behavior.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Management, Learning Reinforcement Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Inclusion Is for Everybody
    #182 ID:2216

    New Micro-Learning! Over the last 30 years or so, we've paid a lot of attention to overcoming the past exclusion of women and minorities in the workplace. But we don't give a lot of thought as to how those changes have affected white men. It's easy to see how the focus on minorities and women has caused many white men to worry about discrimination. And sometimes those concerns were justified by inappropriate actions taken to meet hiring goals.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Inclusion, Diversity, Workplace Civility Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Inconsistent Discipline
    #183 ID:2205

    New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.

    eLearning - TrainingBriefs™ Ethics & Compliance Compliance, Management Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Indirect Leadership Development
    #184 ID:2175

    New Micro-Learning! This quick course focuses on a better and faster way to achieve your leadership development goals by tapping into competency companions. Remember... “the fastest way to becoming extraordinary isn't always a straight line.”

    eLearning - TrainingBriefs™ Leadership Leading, Interpersonal Skills, Leadership, Management, Learning Reinforcement Intermediate 5 minutes

    New eLearning Course

  • TrainingBriefs™ Interviewing: Clarifying Actions & Outcomes
    #185 ID:2273

    New Micro-Learning! In a behavior-based interview this is achieved by using a structured interview that organizes questions under job skills, or competencies. The clarifying actions and outcomes strategy should be used when a candidate provides an answer that involves team effort or uses the word “we.” Asking for clarification on specific actions that the candidate had taken and the outcomes or results of those actions is important for getting the whole picture.

    eLearning - TrainingBriefs™ Leadership Interviewing, Leadership, Hiring & Recruiting Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ It’s A Free Country, Right?
    #186 ID:2207

    New Micro-Learning! This course takes a look at how the First Amendment Free Speech Right applies differently at work than in public. You will observe the reactions among coworkers when one of them starts playing music that the others find offensive. As you work through the course, ask yourself, could a conversation like this impact the employees ability to work together?

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Communication, Professionalism, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Keeping Diverse Candidates
    #187 ID:2230

    New Micro-Learning! Now that you have made that new hire, how do you ensure they stay on the team? This course will take a look at the leadership steps you must take as you onboard your new hire so they feel included and set for success.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Diversity, Leadership, Coaching & Mentoring, Inclusion, Respect Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Lack of Commitment
    #188 ID:2231

    New Micro-Learning! Getting people to care when they think something is no big deal or when they just don’t seem to have any sense of urgency can be a challenge. This course takes a look at the impacts an individual has on the rest of his or her co-workers when they display a lack of commitment to the team and the organization.

    eLearning - TrainingBriefs™ Leadership Leadership, Communication, Management, Leading Foundational 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Leading Is A Commitment
    #189 ID:2180

    New Micro-Learning! You won't become a leader because it's logical that you do, or because the company demands that you become a leader, or because it's a new way to get you people to work harder. Forget it! Leadership is too big a commitment, and too big a change from the way you’re used to working. You will only become a leader if you are first convinced it's in your personal best interests to do so.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Leading to Engage Others
    #190 ID:2179

    New Micro-Learning! In this course, we will take a look at three fundamental ways leaders enroll followers, and how only one really works. We will also look at how leaders capture the attention of their followers to take the journey to a better place by ensuring they know how much better it is then where they are now.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management Intermediate 6 Minutes

    New eLearning Course

  • TrainingBriefs™ Misplaced Paternalism
    #191 ID:2206

    New Micro-Learning! Taking employment actions that you believe are in the employee’s “best interests” – also called misplaced paternalism – can be viewed as discrimination if they are based on stereotypes about a disability, or sex, or any other characteristic protected by law.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Compliance, Discrimination Foundational 5 minutes

    New eLearning Course

  • TrainingBriefs™ No Foreigners Allowed
    #192 ID:2248

    New Micro-Learning! Can you - as a manager - be held accountable for harassing behavior of your team members or direct reports? This course takes a look at the potential consequences of looking the other way when you notice harassing behavior in the workplace.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Harassment, Management, Discrimination Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Not On Our Team!
    #193 ID:2214

    New Micro-Learning! We all have different experiences and backgrounds, and we may have different views on what is acceptable behavior. But failing to treat people with respect and professionalism, when due to a protected status, can easily lead to charges of discrimination or harassment. This course takes a look at how sabotaging someone’s ability to do his or her job can lead to an adverse employment action.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Harassment Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Pregnancy is No Joke
    #194 ID:2191

    New Micro-Learning! This module takes a look at the workplace protections pregnant employees receive under the law. Even if it’s unintentional, jokes about a co-worker being pregnant or repeated comments about the pregnancy can result in creating a hostile work environment and lead to charges of harassment.

    eLearning - TrainingBriefs™ Ethics & Compliance Harassment, Compliance, Professionalism Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Professional Leadership
    #195 ID:2176

    New Micro-Learning! A manager must base their professional leadership on their personal values. That's why every leader in history has done the things that they do: to promote their personal values. That's the big perk of leadership.

    eLearning - TrainingBriefs™ Leadership Leading, Leadership, Management, Learning Reinforcement Foundational 9 Minutes

    New eLearning Course

  • TrainingBriefs™ Progressive Discipline
    #196 ID:2187

    New Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.

    eLearning - TrainingBriefs™ Ethics & Compliance, Leadership Interviewing, Management Intermediate 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Recruiting and Hiring (Legally)
    #197 ID:2184

    New Micro-Learning! Recruiting and hiring is the process of reviewing applications, selecting the right candidates to interview, testing candidates, choosing between candidates to make the hiring decision and performing various pre-employment tests and checks. In this course, we’ll take a look at this process and some of the pitfalls you must avoid.

    eLearning - TrainingBriefs™ Ethics & Compliance Hiring & Recruiting, Management Foundational 7 Minutes

    New eLearning Course

  • TrainingBriefs™ Redirection
    #198 ID:2195

    New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.

    eLearning - TrainingBriefs™ Leadership Leading, Communication, Leadership, Management Foundational 5 minutes

    New eLearning Course

  • TrainingBriefs™ Religion at Work
    #199 ID:2213

    New Micro-Learning! It’s one thing to casually invite someone to attend religious services with you, or to occasionally mention a religious belief or practice. But when you repeatedly and openly talk about your religious beliefs, or proselytize, to the point that it offends a co-worker, you can be accused of harassment. And when a supervisor is the one talking about religion in the workplace, employees may believe that religion discriminatorily effected employment decisions.

    eLearning - TrainingBriefs™ Ethics & Compliance Discrimination, Harassment Foundational 5 Minutes

    New eLearning Course

  • TrainingBriefs™ Respecting Generational Differences
    #200 ID:2256

    New Micro-Learning! The average work environment now might have up to four generations under one roof. That said, the old dog and the young pup need to work harmoniously in order to get things done. While these totally different generational viewpoints and approaches to work can undoubtedly be beneficial, they can also be somewhat challenging to navigate.

    eLearning - TrainingBriefs™ Diversity, Inclusion & Respect Generational Challenges, Diversity, Inclusion, Cultural Competency Foundational 7 Minutes

    New eLearning Course