Complete TAG® Library (1892 Assets / 5881 Components)

  • Responsibilities of Supervisors
    #721 ID:282

    Responsibilities of supervisors to investigate all complaints

    Video Vignettes Leadership Harassment, Communication, Compliance, Professionalism

  • Return to the Target of the Question
    #722 ID:438

    Explanation of the probing strategy of returning to the target of the question

    Video Vignettes Leadership Interviewing, Communication, Leadership, Professionalism

  • Reward & Recognition
    #723 ID:1881

    Most of the time, employees find rewards and recognition more motivating than money. As a matter of fact, it has been found that an employee is more likely to leave an organization because he or she did not receive adequate recognition.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance

  • Sales Made Simple™ - Advanced Level Sales
    #724 ID:1686

    Even your best sales people need some help every once in a while. The Sales Made Simple™ (Advanced Level Sales) package provides six common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Complete Series
    #725 ID:1664

    Let's face it, tons of sales training rarely hits real life scenarios that your sales people typically face. Sales Made Simple™ is different! This new video-based package provides twenty commonly asked sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Entry Level Sales
    #726 ID:1684

    Looking for a great way to provide sales coaching and training to your entry level sales team (and individuals). The Sales Made Simple™ (Entry Level Sales) package provides seven common sales questions designed to help empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Sales Made Simple™ - Intermediate Level Sales
    #727 ID:1685

    As your sales representatives gain confidence and grow, there are various obstacles that might need to be addressed - or more intermediate level questions to answer. The Sales Made Simple™ (Intermediate Level Sales) package provides seven common sales questions designed to help further empower your sales team. Each question is answered by our sales expert in easy-to-implement coaching bites.

    Video Vignettes Personal Performance Sales & Service, Sales, Selling

  • Seek Contrary Evidence
    #728 ID:442

    Explanation of the probing strategy of seeking contrary evidence.

    Video Vignettes Leadership Management, Communication, Leadership, Professionalism

  • Set Clear Boundaries
    #729 ID:245

    Learn to effectively dismiss rumors and communicating a no favoritism policy - easing fears and issues across your team or group.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Leadership, Professionalism

  • Set the Stage
    #730 ID:609

    Discusses how to successfully prepare for a sales call.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Setting Expectations & Measurement
    #731 ID:1879

    To be satisfied with their jobs, employees want and need to have a clear idea of what is expected from them. Performance expectations can be an employee’s role in the organization, a specific result to be achieved or goals to accomplish.

    Video Vignettes Leadership Management, Leadership, Retention Aid, Assessing Performance

  • Sexual Harassment in the Workplace (Employees) - Program Introduction
    #732 ID:1848

    Sexual harassment isn't as common in today's workplace as in the past, right? Wrong! This video clip discusses the importance of recognizing sexual harassment, preventing sexual harassment from occurring in the workplace and following the appropriate reporting and/or investigating procedures if inappropriate behavior occurs.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment

  • Sexual Harassment in the Workplace (Employees) - Program Summary
    #733 ID:1849

    This summary clip reinforces that our responsibility within the organization is to treat all employees, co-workers, vendors, and customers with respect and to stand up to harassment by asking the person who is offending you to stop or report it someone – either your manager or someone in HR.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism

  • Sexual Harassment in the Workplace (Employees): Delicious!
    #734 ID:818

    This vignette shows teasing, innuendo, suggestive comments or sarcasm of a sexual nature in a healthcare environment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Back to Normal
    #735 ID:1861

    Managers or other employees should behave professionally when interacting with coworkers inside or outside of the work environment. Behavior directed toward another co-worker while at a party, convention or other outside work environment can still be considered sexual harassment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Delicious!
    #736 ID:1852

    If you ignore inappropriate behavior, you are condoning it. Always speak to your employees immediately when you see or hear any behavior that could be considered sexual harassment. Have zero tolerance for teasing, innuendos, suggestive comments or sarcasm of a sexual nature in your department or workplace.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Gina's Fan
    #737 ID:1851

    Clearly communicate that you will have zero-tolerance for any e-mail communications with repeated requests for dates, sexually suggestive comments, jokes, or Internet links to sexually suggestive sites.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Give Me Your Best
    #738 ID:1859

    Jokes, cartoons and e-mail jokes that are sexual in nature have no place in the workplace. Risque’ humor or anything that is sexually suggestive in nature is a high-risk behavior and could quite easily be considered sexual harassment.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Job Prerequisite?
    #739 ID:1857

    Having an intimate, personal relationship with a subordinate employee is extremely risky and inappropriate behavior. Perceptions of favoritism can have a drastic effect on employee morale and could lead to a sexual harassment claim.

    Video Vignettes Ethics & Compliance Sexual Harassment, Harassment, Professionalism

  • Sexual Harassment in the Workplace (Managers): Lateral Move?
    #740 ID:1853

    If you find yourself feeling negative about an employee who has complained or participated in an investigation, discuss it with someone in Human Resources to help gain perspective and make sure you are not treating that person differently or making decisions that may negatively affect your employee.

    Video Vignettes Ethics & Compliance Sexual Harassment, Professionalism