Complete TAG® Library (1892 Assets / 5874 Components)

  • Make Your P.O.I.N.T. - Step-By-Step Demo
    #301 ID:225

    A specific example of how to best use the P.O.I.N.T. model to effectively inform,inspire and influence others

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • TrainingBytes® - Achieving Communication Excellence
    #302 ID:358

    Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills.

    TrainingBytes® Personal Performance Communication, Interpersonal Skills, Professionalism

  • Preparing for The Three-Dimensional Interview
    #303 ID:347

    Preparing to conduct an effective interview

    Video Vignettes Leadership Management, Change, Professionalism

  • A.C.E. It! - Opening Montage/Perspectives/Introduction to A.C.E. It Steps
    #304 ID:17

    Acknowledge the variety of tough situations that can arise in the workplace and introduce easy problem solving steps.

    Video Introduction Personal Performance Interpersonal Skills, Change, Communication, Leadership, Sales & Service

  • Profit is Not a Dirty Word: What Community Colleges Must Do for a Sustainable Future
    #305 ID:721

    Executive brief for community college leaders and HR professionals in the education industry on the controversial topic of profit.

    Trainer Resource Leadership Change, Management

  • Once Upon a Leader™
    #306 ID:505

    Offering a refreshing break from the typical and more formal examinations of leadership, Once Upon a Leader shares a whimsical, yet powerful message on the practices of effective leaders. Through the animation and discussion of popular tales, familiar characters will lead participants on a journey to discover the value of four leadership practices.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Diversity, Ethics, Motivation, Interpersonal Skills, Management, Professionalism

  • Workplace Bullying Example in Healthcare Setting
    #307 ID:768

    Female shares her story about the head nurse bullying the newer nurse.

    Video Vignettes Ethics & Compliance Abusive Conduct, Communication, Compliance, Harassment, Management, Professionalism

  • A Real Team Player...Not
    #308 ID:44

    Dealing with a dysfunctional team member. It's tough when a coworker doesn't want to be a team player. There are ways to address issues and get things back on track.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Professionalism, Communication & Influencing

  • A.C.E. in Action - Putting Parts of A.C.E. Model Together/Show Steps
    #309 ID:22

    Understanding all three steps of an easy-to-use problem-solving model - A.C.. E. in Action.

    Video Vignettes Personal Performance Interpersonal Skills, Change, Communication, Leadership, Problem Resolution

  • It's the Law™ - Program Introduction
    #310 ID:131

    Explains the responsibility of managers to know the law and how it applies in their workplace

    Video Introduction Ethics & Compliance, Leadership Management, Compliance, Ethics, Harassment, Leadership, Management, New Supervisor

  • Hey, It's on the Radio
    #311 ID:121

    Clarifies free speech in the workplace; how lyrics heard on a radio in a common work area can be offensive.

    Video Vignettes Ethics & Compliance Harassment, Compliance, Professionalism

  • Communicate Information
    #312 ID:244

    Learn how to properly and appropriately communicate sensitive information (like layoffs) that impact a work team.

    Video Vignettes Leadership Leadership, Communication, Interpersonal Skills, Leadership, Professionalism

  • Just Some Good Clean Fun (M.E.E.T.™ Resolution)
    #313 ID:273

    When humor in the workplace becomes inappropriate - teasing that leads to hazing. This video shows how quickly 'having fun' can turn to harassment.

    Video Vignettes Ethics & Compliance Harassment, Communication, Compliance, Interpersonal Skills, Management, Professionalism

  • Let's T.A.L.K.™:  Handling the Difficult Performance Appraisal
    #314 ID:698

    Let’s T.A.L.K.™ is designed to assist managers and supervisors in dealing with difficult performance appraisal situations. The performance appraisal process is part of an ongoing, year-round process of giving constant feedback and support, making sure people know what is expected and setting goals for the future.

    eLearning - Classic Leadership Assessing Performance, Communication, Interpersonal Skills, Leadership, Management, Conflict Resolution Intermediate 40 Minutes

  • Stop Telling Me What to Do
    #315 ID:75

    An example of peer-to-peer conflict between a new employee and a seasoned employee

    Video Vignettes Personal Performance Interpersonal Skills, Communication, Professionalism

  • It's the Law™: The Legal Side of Management
    #316 ID:139

    In the effort to prevent employee lawsuits, are your managers assets or liabilities? By providing them the knowledge and tools to handle workplace issues effectively, this program turns managers into a frontline defense against costly litigation.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism

  • Sexual Harassment: It Can Happen Here™
    #317 ID:284

    Sexual harassment can occur in businesses of all sizes and industries, with potentially devastating consequences. This program presents a series of compelling scenarios to provide the foundation your workforce needs to prevent and address such behavior before it escalates.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Harassment, Communication, Management, Professionalism, Sexual Harassment, Abusive Conduct

  • Be Careful What You Say
    #318 ID:34

    Providing accurate information even if you are asked to stretch the truth.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Integrity Every Day: Real Choices. Right Decisions.™
    #319 ID:708

    As a healthcare employee, you face situations every day where you have some real choices to make. And it’s important that you understand your responsibilities in those situations and then make the right decisions. This course is designed to help you learn how to do the right thing, for the right reasons, in the right way.

    eLearning - Classic Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism Foundational 30 - 45 minutes

  • Establish Commitment
    #320 ID:612

    Discusses how to gain commitment from a client during a sales interaction.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • Myth: I Don't Know How to Do It
    #321 ID:62

    The perspective that leaders can identify their core values and make daily decisions based on them.

    Video Vignettes Leadership Leadership, Change, Communication, Motivation, Professionalism, Leading

  • Link to Solutions
    #322 ID:611

    Reviews how to best link a client's needs with solutions.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales

  • I Don't Have Time
    #323 ID:580

    Maintaining accurate patient records even when time is short

    Video Vignettes Ethics & Compliance Ethics, Communication, Professionalism

  • Playing for Keeps
    #324 ID:465

    Make keeping the skills alive fun. Use a short program as a meeting opener or as part of a training session prior to implementing a Retention Game.

    Activities Personal Performance Team Builder, Energizer, Discussion Trigger, Team Builder or Retention Aid, Retention Aid

  • Saturday's Just Another Day
    #325 ID:100

    When personal goals negatively impact team members; how generational differences impact views of work/life balance

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect

  • Probe for a Negative Example
    #326 ID:453

    Example of interview question and candidate response to prompt probing question

    Video Vignettes Leadership Leadership, Communication, Leadership, Professionalism

  • Clarify Change (Resolution)
    #327 ID:457

    Using clarification techniques to feel comfortable with a change in process

    Video Vignettes Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Looking Back
    #328 ID:555

    Quick activity to link past training to future lessons.

    Activities Personal Performance Training Support, Discussion Trigger, Retention Aid

  • TrainingBytes® - Increasing Emotional Intelligence
    #329 ID:366

    Oftentimes when faced with workplace challenges and obstacles, people succumb to self-defeating behaviors and negative emotions, to the detriment of their career and overall results. Learning how to remain positive and keep emotions in check can interpersonal skills and individual resiliency.

    TrainingBytes® Leadership, Personal Performance Professionalism, Change, Interpersonal Skills, Leadership, Emotional Intelligence

  • Getting Much Sleep?
    #330 ID:254

    Retaliating against an employee who reports misconduct by supervisor

    Video Vignettes Ethics & Compliance Compliance, Communication, Harassment, Management, Professionalism

  • Hierarchy or Equality: Do you know where you stand?
    #331 ID:472

    How respect is defined differently in varying cultures around the world

    Video Vignettes Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism, Inclusion, Respect

  • That Wasn't a Smart Thing to Do...
    #332 ID:54

    Frequently cornering a coworker; isolation and intimidation. A good look at how intimidation might lead to more.

    Video Vignettes Ethics & Compliance Workplace Violence Prevention, Communication, Compliance, Harassment, Leadership, Professionalism

  • Coaching Moment 1 (Sales Coaching)
    #333 ID:602

    Coaching to keep a strength from becoming a liability. This video specifically covers recognizing buying signals and building trust without losing credibility.

    Video Vignettes Leadership Sales & Service, Communication, Sales, Leadership

  • Defining Your Role and Responsibilities
    #334 ID:557

    A focus on the role of a facilitator in the training room.

    Trainer Resource Leadership, Personal Performance Training Support

  • It's Just a Card, Right?
    #335 ID:714

    This vignette covers union authorization card signing. There is set-up vignette (showing the actual conversation) and then a resolution vignette (showing how the manager works through the issue).

    Video Vignettes Ethics & Compliance, Leadership Compliance, Management

  • Just Keep It to Ourselves
    #336 ID:32

    Destroying documents contrary to the organization's document retention policy.

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • Just Tell Them I'm Not Here
    #337 ID:148

    Discusses implications of asking an employee to lie for you. If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not!

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism

  • The Extraordinary Leader - You Can Make An Extraordinary Difference
    #338 ID:87

    Review of the keys to becoming an extraordinary leader and why it is important.

    Video Summary Leadership Leadership, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • Take Action
    #339 ID:246

    Example of how new managers/supervisors can earn credibility by admitting past mistakes and reviews four strategies to effectively make the transition from peer to boss.

    Video Vignettes Leadership Leadership, Change, Communication, Interpersonal Skills, Management, Professionalism

  • Myth: I Don't Need to Be a Leader
    #340 ID:61

    The perspective that as a leader you promote and protect your own values.

    Video Vignettes Leadership Leadership, Change, Communication, Motivation, Leading

  • How Are We Doing?
    #341 ID:551

    Quick gap evaluation of skills related to a training topic

    Activities Leadership, Personal Performance Evaluation, Discussion Trigger, Assessment

  • Resolving Problems
    #342 ID:604

    Helping a sales team member resolve an issue.

    Video Vignettes Personal Performance Sales & Service, Communication, Sales, Problem Resolution

  • Commit to Change (Dramatic)
    #343 ID:260

    Dealing with the changes related to relocation; the importance of making a commitment to change.

    Video Vignettes Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Illegal Harassment
    #344 ID:133

    Promotes the responsibility of manager to communicate harassment policies and handle any harassment issues immediately

    Video Vignettes Ethics & Compliance Management, Compliance, Diversity, Harassment, Interpersonal Skills, Professionalism, Inclusion, Respect

  • Is This Any Way to Run a Hospital?
    #345 ID:419

    Dealing with culturally-insensitive remarks

    Video Vignettes Diversity, Inclusion & Respect Diversity, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect

  • Let's Party!
    #346 ID:464

    Quick, customizable activity to prepare people for upcoming training & create a motivating environment.

    Activities Leadership, Personal Performance Training Support, Discussion Trigger, Culture Commitment, Energizer or Team Builder

  • Paths to Success
    #347 ID:547

    Focus on goal-setting for the training session

    Activities Leadership, Personal Performance Motivation, Team Builder, Discussion Trigger, Assessment

  • You Guys Just Figure It Out
    #348 ID:152

    Making time to guide ethical behavior when faced with competing priorities

    Video Vignettes Ethics & Compliance Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Inclusion, Respect

  • After the Hire: Retaining Good Employees
    #349 ID:805

    Hiring good employees is never easy. Managers and their organizations must also focus on strategies for keeping their best employees on the job. This program focuses on how to keep your best employees loyal to your organization.

    Off-The-Shelf Video Program (ILT) Leadership Hiring & Recruiting, Management, Retention Aid, New Supervisor

  • Bad Apples™: How to Deal with Difficult Attitudes
    #350 ID:48

    Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding

  • Bury My Heart at Conference Room B™
    #351 ID:65

    Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Leading

  • Confronting Workplace Conflict™ (for Managers)
    #352 ID:2076

    Let's face it, most of us don't have the tools to resolve conflict (whether at work or at home) in a healthy way. We end up damaging relationships, we lose trust… the list goes on and on. Confronting Workplace Conflict™ is a new micro-learning program packed with conflict resolution tips and tools - especially for managers and leaders.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism

  • Everybody Wins: How to Turn Conflict into Collaboration™
    #353 ID:79

    Deadlines, change, stress, miscommunication, confusion over responsibilities... there is no shortage of opportunities for conflict in the workplace. However, there is a loss of productivity when employees spend all their time dealing with conflict. This program teaches employees to take the initiative in resolving conflict with their coworkers and cooperating to find win/win solutions for most disagreements.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Diversity, Management, Professionalism

  • Fearless Facilitation! How to Lead Effective Meetings™
    #354 ID:428

    Just say "NO" to boring and unproductive meetings. Turn your meeting leaders into Fearless Facilitators! They’ll learn how to bring a laser-like focus to every agenda, handle disruptions with ease and condense a week’s worth of meetings into a single session. Fearless Facilitators expertly foster participation and make any group session more productive.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Fearless Facilitation!: How to Lead Effective Training
    #355 ID:436

    This program builds the confidence, poise, knowledge and skills demonstrated by facilitators who are exceptionally competent. Participants will learn how to generate quality discussions, make smooth transitions between activities and manage disruptive behaviors. Organizations will benefit by having facilitators who increase the value of their training sessions, thus building the skills of associates.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Interpersonal Skills, Leadership, Professionalism

  • Get the Whole Picture™: Asking Probing Questions in a Behavior-based Interview
    #356 ID:454

    Discover an interviewing approach that will help your organization prevent high turnover, eliminate unnecessary training and avoid damaging lawsuits. Dr. Paul Green, industrial psychologist and behavioral-based interviewing expert, delivers this advanced workshop designed to improve candidate evaluation. Five probing strategies and a proven assessment tool ensure that your organization’s interviewers “get the whole picture” every time.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Leadership, Hiring & Recruiting

  • Glad I Could Help: Real Customer Service Situations for Discussion
    #357 ID:119

    Glad I Could Help illustrates to employees how to respond positively in difficult customer service situations. Employees will see the most common internal and external customer service situations, both over the phone and face-to-face.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Communication, Interpersonal Skills, Sales & Service, Professionalism

  • I Wish My Manager Would Just...™
    #358 ID:455

    Employees speaking out about what their managers could do to help them be successful. A fantastic look into what employees are really thinking about their manager/supervisor relationship.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Professionalism, Teamwork, Collaboration, Communication & Influencing

  • Integrity Every Day: Real Choices. Right Decisions.
    #359 ID:504

    Teach your employees what it really means to consistently act with integrity—the kind of integrity that leads to organizational excellence! Designed specifically for healthcare institutions, this video-driven workshop will help create a safe environment of committed, ethical employees by giving them a common language to discuss and address today’s most challenging ethical work-related issues.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Ethics, Change, Compliance, Leadership, Professionalism

  • Invest Time to Build Trust™ (Team Spark Video)
    #360 ID:1632

    Building team confidence and trust helps to resolve communication issues that may impede team progress. A trusting team will be able to function as a cohesive unit when critical decisions have to be made.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Energizer or Team Builder, Communication, Team Builder, Discussion Trigger, Teamwork

  • Johnny the Bagger® - Short Version
    #361 ID:923

    This inspiring new short version features a paraphrased story of "Johnny," a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

    Off-The-Shelf Video Program (ILT) Personal Performance Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • Legal Briefs™ Discipline & Termination - Improving Performance & Reducing Liability
    #362 ID:164

    Discipline and termination are critical legal issues managers deal with regularly, though not always effectively. This program remedies that with plain-speak language and practical examples that show managers protocol and procedures to follow in order to stay out of court. In addition to preventing litigation, this information also helps an organization to maintain a quality workforce.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Family and Medical Leave Act: What Every Manager Should Know
    #363 ID:1499

    The intent of the Family & Medical Leave Act (FMLA) is to help employees balance work and family responsibilities by guaranteeing them leaves in certain situations. Trying to decipher the in's and out's of the law can be a challenge. This program gives you a better understanding of the FMLA.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • Legal Briefs™ Harassment & Discrimination - Promoting Respect & Preventing Discrimination
    #364 ID:172

    Do your managers know that they are legally responsible for addressing harassment and discrimination situations in their workplaces? This program brings them up to speed fast using straightforward language and real-world examples. Managers gain the knowledge, tools and insights they need to protect themselves and their organizations from lawsuits and regulatory actions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Harassment, Professionalism

  • Legal Briefs™ Recruiting & Hiring - A Manager's Guide to Staying Out of Court
    #365 ID:180

    Recruiting and hiring can be a legal minefield for managers. This program equips them with the skills they need to avoid legal pitfalls in finding and hiring the right people. Also, it addresses the most common stumbling blocks, including job descriptions, job advertising, interviewing and equal opportunity concerns.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Compliance, Professionalism

  • Legal Briefs™ Substance Abuse - The Manager's Role in Creating & Maintaining a Drug-free Workplace
    #366 ID:188

    You suspect an employee is “under the influence” while on the job. How do you deal with the situation without putting the organization at risk of a costly lawsuit? This program helps managers deal with the tough problems involving substance abuse in the workplace. Help your managers legally maintain a safe, drug-free work environment onsite and off.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Substance Abuse, Compliance, Management, Professionalism

  • Legal Briefs™ The ADA: Tough Questions & Straight Answers
    #367 ID:1398

    New Release! With critical legal information to guide decision making, this program helps managers understand their responsibilities under the ADA and how to sort through tough issues and respond effectively. Your managers will learn how the Act impacts them and their employees and find key answers to their most frequently asked questions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Management

  • Legal Briefs™ Workplace Privacy - Does It Really Exist?
    #368 ID:202

    Do your mangers clearly understand the rules about privacy in the workplace? This program examines employees’ right to privacy and your organization’s rights to protect its information and property. Managers will learn how to effectively and legally establish, document, communicate and enforce policies regarding privacy.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Management, Communication, Professionalism

  • Legal Briefs™ Workplace Violence - The Legal Role in Keeping Your Workplace Safe
    #369 ID:570

    No organization wants its name on the front page when the headline involves workplace violence. This program explores preventive measures and examines the legal obligations of managers and their organizations. Topics include hiring policies, appropriate responses to angry outbursts, dealing with employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance, Leadership Compliance, Compliance, Professionalism

  • Let's T.A.L.K.™: Handling the Difficult Performance Appraisal
    #370 ID:217

    Let's T.A.L.K. will change the minds of managers who dread the performance management aspect of their job. The T.A.L.K. approach makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities. Managers learn techniques to communicate expectations effectively and encourage top performers to do even better.

    Off-The-Shelf Video Program (ILT) Leadership Assessing Performance, Communication, Professionalism

  • Life IS a Series of Presentations: Inspire, Inform & Influence. Anytime, Anywhere.
    #371 ID:228

    This program teaches employees how to focus and execute communication by following the steps of the P.O.I.N.T. model. Ultimately, employees will establish credibility, improve working relationships, increase efficiency and effectiveness, improve job and personal satisfaction and more. It will contribute to organizational success by providing employees the tools necessary to improve conduction of meetings, cascade clear messages, generate more business and execute effective communication.

    Off-The-Shelf Video Program (ILT) Personal Performance Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • M.E.E.T. Zero Tolerance: Enforcing Zero Tolerance with Fairness and Respect
    #372 ID:241

    Enforce zero-tolerance policies with fairness and respect

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Communication, Harassment, Leadership, Professionalism, Inclusion, Respect

  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Comments
    #373 ID:1272

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our words and actions can lead to serious conflict in the workplace. This short tackles inappropriate expressions, joking in the workplace and cross-cultural miscommunication.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Inclusion, Cultural Competency

  • M.E.E.T.: Breaking New Ground.™ Respect and Inclusion - Inappropriate Workplace Thoughts
    #374 ID:1273

    This version of M.E.E.T.: Breaking New Ground™ focuses on how unconscious biases, micro-inequities and non-inclusive behavior through our thoughts (and even actions) can lead to serious conflict in the workplace. This program tackles hidden biases, inappropriate assumptions, diversity moments, sexual orientation and differences in organizational culture.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Compliance, Interpersonal Skills, Inclusion, Cultural Competency

  • Managing Generations: M.E.E.T. for Respect in the Workplace™
    #375 ID:587

    Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multigenerational workforce. Managers gain insights, strategies and skills that help minimize generational conflict, strengthen collaboration and improve teamwork for better results.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Diversity, Communication, Compliance, Interpersonal Skills, Management, Professionalism, Unconscious / Hidden Bias, Micro-Inequities, Generational Challenges

  • Mix Diverse Personalities (Team Spark Video)
    #376 ID:1646

    Creating a team comprised of diverse individuals may require a more careful balancing of components, but in the end provides the opportunity for brilliant results when done with careful thought and respect.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect Teamwork, Diversity, Team Builder, Discussion Trigger

  • More Than a Gut Feeling™ - Manufacturing Version
    #377 ID:2255

    Give plant managers, shop supervisors and other personnel the skills they need to make sound hiring decisions and reduce costly turnover! Based on the premise that people tend to perform in the future the same way they've performed in the past, this program helps interviewers go beyond making hiring decisions based primarily on how they feel about a candidate.

    Off-The-Shelf Video Program (ILT) Leadership Hiring & Recruiting, Interpersonal Skills, Management, Leading

  • More Than a Gut Feeling™ III
    #378 ID:2223

    In any organization, hiring the right people for the right job is a challenge. Successfully meeting that challenge helps organizations keep turnover down and productivity high. More Than a Gut Feeling III is designed to educate interviewers on how to make the right hiring decisions by using behavior-based interviewing skills.

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Hiring & Recruiting, Interpersonal Skills, Management, Leading

  • Motivation: Dream it. Walk it. Believe it.™
    #379 ID:502

    Through universal principles, interviews with real people and hands-on lessons, employees learn to develop and execute a plan and explore why faith in themselves is critical to reaching their goals.

    Off-The-Shelf Video Program (ILT) Personal Performance Motivation, Change, Communication, Professionalism

  • Once and For All: Resolving Performance Challenges
    #380 ID:804

    A straightforward, yet entertaining approach to delivering the message that dealing with employee performance challenges is rarely easy or quick. But not taking effective actions can be damaging and more time-consuming—not to mention the lost product

    Off-The-Shelf Video Program (ILT) Leadership, Personal Performance Communication, Leadership, Assessing Performance, Problem Resolution

  • Open Mind, Open World: Improving Intercultural Interactions™
    #381 ID:469

    Boost productivity by developing cultural capability! In a global economy, cultural misunderstandings can have an immediate, negative impact on business productivity. Open Mind, Open World provides a solid foundation for identifying and understanding basic cultural values and behaviors. Employees and managers gain insights, strategies and skills that help minimize cultural misunderstandings and strengthen interactions.

    Off-The-Shelf Video Program (ILT) Diversity, Inclusion & Respect, Personal Performance Communication, Diversity, Interpersonal Skills, Leadership, Professionalism

  • PREVAIL!®  Bank Overview
    #382 ID:2036

    Bank personnel threats can come from both a robbery or an active shooter event. Staying safe in either situation is paramount. The key is to focus on the options you have in your workplace – and use the skills & response principles presented to overcome and prevail!

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder/Active Shooter, Workplace Violence Prevention, Workplace Safety & Awareness

  • PREVAIL!® Understanding the Adversary™
    #383 ID:1978

    When a shooting happens, it’s tragic, pointless and many times preventable. When these events happen, you might wonder, “What’s wrong with that person?”; “Why would someone do something like that?” We’ll take a closer look at the people who perpetrate these attacks and answer some of these questions.

    Off-The-Shelf Video Program (ILT) Ethics & Compliance Armed Intruder/Active Shooter, Compliance, Workplace Violence Prevention, Workplace Safety & Awareness, Emergencies & Evacuation

  • Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.
    #384 ID:262

    Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.

    Off-The-Shelf Video Program (ILT) Personal Performance Change, Communication, Interpersonal Skills, Leadership, Professionalism

  • Sales Series: Coach the S.A.L.E.™ for Sales Managers
    #385 ID:591

    This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Interpersonal Skills, Leadership, Professionalism

  • Sales Series: Support the S.A.L.E.™ for Service and Support Professionals
    #386 ID:592

    Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

    Off-The-Shelf Video Program (ILT) Leadership Sales & Service, Communication, Professionalism

  • The Courage to Coach (for Retail)
    #387 ID:503

    Effective coaching is the single most important factor in employee development today. The Courage to Coach for Retail turns common sense into common practice with a four-step process that can be applied to any employee performance situation.

    Off-The-Shelf Video Program (ILT) Leadership Coaching & Mentoring, Communication, Interpersonal Skills, Leadership

  • The Courage to Coach: A Common Sense Approach to Confronting Tough Employee Performance Situations™
    #388 ID:72

    Equip new and developing managers with must-have coaching skills.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Sales & Service, Professionalism

  • The Extraordinary Leader: Going from Good to Great™
    #389 ID:88

    Although the distance from good to great can seem far, extraordinary leaders share certain traits and competencies that can be learned and applied to drive exceptional results in any organization. This program shows what separates extraordinary leaders from average ones. Exploring five characteristics of extraordinary leaders, it demystifies the journey from good to great and provides insights that will benefit all levels of management.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Change, Communication, Motivation, Interpersonal Skills, Professionalism

  • The Three-Dimensional Interview: Evaluating for Capability, Commitment and Chemistry™
    #390 ID:351

    This program helps hiring managers take the guesswork out of evaluating candidates and selecting the right person for the job. Get practical, step-by-step instructions for how to effectively plan and conduct consistent, structured interviews.

    Off-The-Shelf Video Program (ILT) Leadership Management, Change, Professionalism

  • Whale Done!: The Power of Positive Relationships™
    #391 ID:385

    Best-selling author Ken Blanchard shows how to improve workplace relationships and productivity by using the Whale Done!™ approach. Based on behavior-changing strategies developed at SeaWorld, Whale Done!™ offers a compelling message and memorable workshop tasks that will have an immediate and positive impact on your workplace.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism

  • Whale Done!™ in Action
    #392 ID:589

    Whale Done!™ in Action teaches how the Whale Done!™ Approach is applied to real-life business situations.

    Off-The-Shelf Video Program (ILT) Leadership Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Customer Service

  • Winter Walking™
    #393 ID:859

    This program will help your employees identify potential hazards and use techniques to avoid injury when entering or exiting a vehicle and while traversing steps, sidewalks and turns.

    Off-The-Shelf Video Program (ILT) Workplace Safety Winter Safety, Slips, Trips and Falls, Workplace Safety & Awareness

  • Workplace Violence - For Supervisors & Managers™ (Hourly Employees)
    #394 ID:862

    This asset reviews violence prevention strategies, including how to create an atmosphere where employees are encouraged to report threats of violence, and feel comfortable doing so.

    Off-The-Shelf Video Program (ILT) Workplace Safety Workplace Violence Prevention, Workplace Safety & Awareness

  • Workplace Violence: For Hourly Employees™
    #395 ID:863

    This program teaches employees how to spot and diffuse potentially explosive situations instead of waiting to respond when the worst occurs.

    Off-The-Shelf Video Program (ILT) Workplace Safety Workplace Violence Prevention, Workplace Safety & Awareness

  • WorkSmarts™: How to Get Along, Get Noticed and Get Ahead
    #396 ID:403

    Enhance career development by taking initiative and putting common sense into common practice. WorkSmarts™ will encourage employees and supervisors to share ideas, ask questions and interact with others--ultimately promoting job efficiency and satisfaction!

    Off-The-Shelf Video Program (ILT) Personal Performance Professionalism, Communication, Motivation, Interpersonal Skills, Leadership, Onboarding

  • Writing for Business Results
    #397 ID:1091

    Have you ever thought, “I wish I were a better writer’? Or perhaps, “I wish I felt more confident that my writing is effective.” Wherever you fall on the scale of writing skills, this program is designed for you.

    Off-The-Shelf Video Program (ILT) Personal Performance Interpersonal Skills, Communication, Professionalism

  • Accident Investigation: A Tool for Effective Prevention™
    #398 ID:957

    Conducting a valid and useful accident investigation is an opportunity to influence the work environment of those around you. It requires tact, diligence, thoughtful communication, and an understanding of the work environment.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Accident Reporting & Investigation, Workplace Safety & Awareness, Communicating Safety

  • Air Purifying Respirators: Guidelines for Safety™
    #399 ID:958

    This program is specifically designed to inform viewers about air-purifying respirators — their benefits and limitations, selection, fit testing, cleaning, storage, and inspection procedures.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Personal Protective Equipment, Workplace Safety & Awareness

  • Anhydrous Ammonia Safety Training
    #400 ID:855

    This video teaches employees how to make a systematic evaluation of the entire ammonia system, determine if problem areas exist and make sure the ammonia system at your facility remains under control.

    Off-The-Shelf Safety Video Program (ILT) Workplace Safety Anhydrous Ammonia, Chemical Safety, Workplace Safety & Awareness