I Don't Understand

I Don't Understand

An employee has difficulty helping a patient due to a language barrier

Type:Video Vignettes ID:418 
Learning Paths:Diversity, Inclusion & Respect
Main Topic:Diversity
Other Topics:Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Inclusion, Respect
Competencies:Ensuring Professional and Compliant Behavior
Suggested Industry Usage:Healthcare
Subject:Difficulty Working With Customer Based on Language
Source Program:Another Look: Defining Respect in Healthcare
Languages:English
Trainer Comments:Use as a stand alone module to evaluate personal bias and review organizational practices.
Diversity Profile:Diverse video cast; Various ages

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Title Description Type Time/Pages Language  
I Don't Understand
Video with graphics and narrator
Video with graphics and narrator Video Vignette 01:40 min English Sign In
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