SMART-START™ Customer Service: Think Like a Customer

SMART-START™ Customer Service: Think Like a Customer

A thought-provoking video that uses music,text and graphics to inspire and stimulate discussion about customer service.

Type:Meeting Openers ID:491 
Learning Paths:Personal Performance
Main Topic:Customer Service
Other Topics:Communication, Interpersonal Skills, Professionalism
Competencies:Building Customer Loyalty
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Customer Service
Source Program:SMART-START Customer Service: Think Like a Customer
Languages:English
Trainer Comments:Great for session starter,energizer and reinforcing key messages on customer service.

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Title Description Type Time/Pages Language  
SMART-START™ Customer Service
Video with graphics and music
Video with graphics and music Smart-Start Video 04:38 min English Sign In
SMART-START™ Customer Service
As Produced Script
As Produced Script Workshop Material 2 pages English Sign In
Using Short/Meeting Opener Videos
Discussion Guide
Discussion Guide Workshop Material 6 pages English Sign In
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