Sales Series: Support the S.A.L.E.™ for Service and Support Professionals

Sales Series: Support the S.A.L.E.™ for Service and Support Professionals

Designed for service and support professionals! This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience - enabling them to strengthen your organization's sales performance - top-to-bottom.

Type:Complete Programs ID:592 
Learning Paths:Leadership
Main Topic:Sales & Service
Other Topics:Communication, Professionalism
Competencies:Developing Critical Work Skills
Suggested Industry Usage:Office & General, Retail
Subject:Critical Work Skills
Source Program:The S.A.L.E. Series: Support the S.A.L.E. for Service and Support Professionals
Languages:English
Trainer Comments:This course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "up-sell" existing customers.

Filter:
Title Description Type Time/Pages Language  
Program Introduction - SSP
Video with graphics and narrator
Video with graphics and narrator Video Introduction 01:32 min English Sign In
Program Conclusion - OSAT
Video with graphics and narrator
Video with graphics and narrator Video Summary 01:07 min English Sign In
Program Conclusion - PIAT
Video with graphics and narrator
Video with graphics and narrator Video Summary 00:52 min English Sign In
Program Conclusion - SSP
Video with graphics and narrator
Video with graphics and narrator Video Summary 00:50 min English Sign In
Program Introduction - OSAT
Video with graphics and narrator
Video with graphics and narrator Video Summary 03:12 min English Sign In
Program Introduction - PIAT
Video with graphics and narrator
Video with graphics and narrator Video Summary 01:04 min English Sign In
Analyze Needs - OSAT
Video with graphics and narrator
Video with graphics and narrator Video Vignette 07:59 min English Sign In
Establish Commitment - OSAT
Video with graphics and narrator
Video with graphics and narrator Video Vignette 07:37 min English Sign In
Link to Solutions - OSAT
Video with graphics and narrator
Video with graphics and narrator Video Vignette 04:17 min English Sign In
Recognize Opportunities - SSP
Video with graphics and narrator
Video with graphics and narrator Video Vignette 01:36 min English Sign In
Recognize Opportunities Ex 1 - SSP
Video with graphics and narrator
Video with graphics and narrator Video Vignette 02:16 min English Sign In
Recognize Opportunities Ex 1 - SSP
Video without narrator
Video without narrator Video Vignette 01:51 min English Sign In
Recognize Opportunities Ex 2 - SSP
Video with graphics and narrator
Video with graphics and narrator Video Vignette 02:35 min English Sign In
Recognize Opportunities Ex 2 - SSP
Video without narrator
Video without narrator Video Vignette 02:11 min English Sign In
Resolving Problems - SSP
Video with graphics and narrator
Video with graphics and narrator Video Vignette 01:52 min English Sign In
Resolving Problems Example - SSP
Video without narrator
Video without narrator Video Vignette 02:44 min English Sign In
S.A.L.E. process example - PIAT
Video with graphics and narrator
Video with graphics and narrator Video Vignette 09:05 min English Sign In
Set the Stage - OSAT
Video with graphics and narrator
Video with graphics and narrator Video Vignette 08:10 min English Sign In
S.A.L.E.S.: Support the Sales Process (SSP)
Video with graphics and narrator
Video with graphics and narrator Full Video 15:01 min English Sign In
Support the S.A.L.E One Step at a Time (OSAT)
Video with graphics and narrator
Video with graphics and narrator Full Video 34:02 min English Sign In
Support the SALE: Put It All Together (PIAT)
Video with graphics and narrator
Video with graphics and narrator Full Video 12:04 min English Sign In
As-Produced Script: PIAT
As Produced Script
As Produced Script Workshop Material 15 pages English Sign In
As-Produced Script: PIAT
As Produced Script
As Produced Script Workshop Material 16 pages English Sign In
As-Produced Script: SSP
As Produced Script
As Produced Script Workshop Material 19 pages English Sign In
Support The Sale Facilitator Guide
Facilitator Guide
Facilitator Guide Workshop Material 64 pages English Sign In
Support The Sale Facilitator Resources
Facilitator Resources
Facilitator Resources Workshop Material 51 pages English Sign In
Support The Sale Participant Materials
Participant Materials
Participant Materials Workshop Material 37 pages English Sign In
Support The Sale Workshop PowerPoint
Workshop PowerPoint
Workshop PowerPoint Workshop Material English Sign In
As-Produced Script: OSAT
As Produced Script
As Produced Script Additional Material 39 pages English Sign In
Support The Sale Daily Planner
Daily Planner
Daily Planner Additional Material English Sign In
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