Conflict 101™ (eLearning Classic)
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Conflict 101™ (eLearning Classic)

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Type:eLearning - Classic ID:1832 
Course Level:Foundational
Learning Paths:Leadership, Personal Performance
Main Topic:Conflict Resolution
Other Topics:Communication, Interpersonal Skills, Leadership, Professionalism
Competencies:Creating a Collaborative Environment, Developing Core Leadership Skills, Developing Critical Work Skills
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Conflict Resolution for Positive Results
Source Program:Stand Alone
Languages:English
Trainer Comments:Four simple steps are presented to resolve workplace (individual and team) conflict. The program also discusses the fight, flight or freeze conflict model.
Diversity Profile:Latino female, Asian American male, African American male, African American female, Caucasian female(s), Caucasian male(s), Native American male.
Seat Time:20 Minutes
Interactivity:Linear navigation, pre- and post-assessment, full video, interactions, audible narration.

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