Overcoming Communication Issues - Hotel/Hospitality Scene

Overcoming Communication Issues - Hotel/Hospitality Scene

As we all eventually find out, bad communication can lead to even worse problems. This video vignette demonstrates how to effectively deal with a non-listener - confronting the communication problem.


Type:Video Vignettes ID:948 
Learning Paths:Personal Performance
Main Topic:Communication
Other Topics:Interpersonal Skills, Professionalism
Competencies:Developing Critical Work Skills
Suggested Industry Usage:Office & General, Retail & Hospitality
Subject:Communication Issues in the Workplace (Hospitality)
Source Program:Stand Alone
Trainer Comments:Good communication is critical to workplace and personal success. This video vignette walks learners through the process of dealing with miscommunication head-on!
Diversity Profile:Caucasian female, African American male, Caucasian male

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