Bad Apples™: How to Deal with Difficult Attitudes

Bad Apples™: How to Deal with Difficult Attitudes

Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause. Scenarios and class exercises introduce a proven, five-step process for dealing with difficult personalities in a diverse workforce.

Type:Complete Programs ID:48 
Learning Paths:Personal Performance
Main Topic:Interpersonal Skills
Other Topics:Change, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism, Onboarding
Competencies:Creating a Collaborative Environment
Suggested Industry Usage:Healthcare, Industrial & Manufacturing, Office & General, Retail
Subject:Collaboration
Source Program:Bad Apples: How to Deal with Difficult Attitudes™
Languages:English
Trainer Comments:Great solution for new leaders that will have to turn attitudes around; use this program after people have mastered coaching or feedback skills.
Diversity Profile:Caucasian female(s), Caucasian male(s), Hispanic female(s), Asian male(s), Asian female(s), African American male(s), African American female(s); Various ages

Filter:
Title Description Type Time/Pages Language  
NEW! Opening/Perspectives/Introduce five steps
Video with graphics and narrator
Video with graphics and narrator Video Introduction 03:03 min English Sign In
NEW! Program Conclusion/Review 5 Steps
Video with graphics and narrator
Video with graphics and narrator Video Summary 01:13 min English Sign In
NEW! A Real Team Player... Not
Video with graphics and narrator
Video with graphics and narrator Video Vignette 04:27 min English Sign In
NEW! A Real Team Player... Not
Video without narrator
Video without narrator Video Vignette 03:09 min English Sign In
NEW! Change is Not In My Vocabulary
Video with graphics and narrator
Video with graphics and narrator Video Vignette 03:34 min English Sign In
NEW! Change is Not in My Vocabulary
Video without narrator
Video without narrator Video Vignette 02:28 min English Sign In
NEW! Customer Who Got Up on Wrong Side of Bed
Video with graphics and narrator
Video with graphics and narrator Video Vignette 03:30 min English Sign In
NEW! Customer Who Got Up on Wrong Side of the Bed
Video without narrator
Video without narrator Video Vignette 02:19 min English Sign In
NEW! The Boss Who Knew It All, and Then Some
Video without narrator
Video without narrator Video Vignette 02:15 min English Sign In
NEW! The Boss Who Knows It All, and Then Some
Video with graphics and narrator
Video with graphics and narrator Video Vignette 03:12 min English Sign In
NEW! The Whatever Coworker
Video with graphics and narrator
Video with graphics and narrator Video Vignette 03:58 min English Sign In
NEW! The Whatever Coworker
Video without narrator
Video without narrator Video Vignette 03:04 min English Sign In
NEW! Bad Apples
Video with graphics and narrator
Video with graphics and narrator Full Video 23:48 min English Sign In
Bad Apples
As Produced Script
As Produced Script Workshop Material 31 pages English Sign In
Bad Apples Facilitator Guide
Facilitator Guide
Facilitator Guide Workshop Material 31 pages English Sign In
Bad Apples Participant Materials
Participant Materials
Participant Materials Workshop Material 20 pages English Sign In
Bad Apples Self-Study Guide
Self-Study Guide
Self-Study Guide Workshop Material 19 pages English Sign In
Bad Apples Workshop PowerPoint
Workshop PowerPoint
Workshop PowerPoint Workshop Material English Sign In
Statement of Commitment
Participant Materials
Participant Materials Additional Material 1 pages English Sign In
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