Search Video Library for: Case Studies
The ADA & Attendance
This case study covers dealing with attendance and tardiness with an employee covered by the ADA and the other employees impacted.
Topic: Management Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism
The ADA and Disability Discrimination
This case study covers the ADA and a case of being accused of not doing enough to accommodate an employee.
Topic: Management Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Harassment Prevention, Professionalism
The Assistant
Insubordination and unprofessional behavior
Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism
The Blogger
Dealing with a coworker who discloses company information through a personal blog
Topic: Communication Learning Paths: Ethics & Compliance, Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Effective Leadership, Professionalism
The Business Trip
Ethical use of an expense account
Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Professionalism, Sales & Service
The Clockers
What happens when coworkers clock in and out for others?
Topic: Ethics & Integrity Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Compliance, Interpersonal Skills, Management, Professionalism
The Company Outing
Being respectful of religious diversity
Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Concerned Neighbor
Sharing confidential patient information via social media
Topic: Ethics & Integrity Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare Other Topics: Communication, Interpersonal Skills, Effective Leadership, Professionalism
The High Performer
Coaching high-performers who have trouble getting along with their co-workers
Topic: Management Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Professionalism
The Honeymooners
When a same-sex couple gets married
Topic: Diversity Dynamics Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism
The Little People
When a leader uses demeaning language
Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Harassment Prevention, Inclusion / Equity / Belonging, Interpersonal Skills, Professionalism, Respect / Respectfulness
The Locker Room
Dealing with questions during a coworker's gender reassignment process
Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Professionalism, Respect / Respectfulness
The Lurker
When does behavior become harassing?
Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Diversity Dynamics, Interpersonal Skills, Management, Professionalism
The Social Network
Dealing with employees accessing social media sites from work during "off-hours".
Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
The Wedding
An openly gay coworker sharing his/her wedding plans at the office
Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Belonging Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Inclusion / Equity / Belonging, Interpersonal Skills, Effective Leadership, Professionalism, Respect / Respectfulness
Trouble at Home
Workplace privacy and performance
Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Management, Professionalism
Twitter Jitters
Dealing with employees who disclose confidential information through social media
Topic: Effective Leadership Learning Path: Leadership Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Professionalism
Union Fliers
How to handle the possibility of union organization
Topic: Problem Resolution Learning Paths: Leadership, Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism
Weighty Issues
Physical appearances and job requirements
Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Diversity Dynamics, Inclusion / Equity / Belonging, Interpersonal Skills, Management, Respect / Respectfulness
What's Best for the Company
Dealing with sensitive and confidential issues while in the interviewing/hiring process.
Topic: Professionalism Learning Path: Personal Performance Type: Case Studies Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Compliance, Inclusion / Equity / Belonging, Interpersonal Skills, Respect / Respectfulness