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Results for Type: eLearning - TrainingBriefs™

  • TrainingBriefs™ Sexual Harassment Is...

    New Micro-Learning! Sexual harassment...you see it in the news just about every day. But if you're like most people, you probably think that sexual harassment is someone else's problem...that it can't happen in your workplace. The truth is, it can happen anywhere. Your organization is not immune to the issues of sexual harassment.

    #1 ID:2039 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Sexual Misconduct in the Workplace

    New Micro-Learning! It seems like every time we turn on the TV or read an online site, there are more sexual misconduct accusations… and even more fallout. It’s important that you understand the definition and repercussions of any form of sexual misconduct within the workplace.

    #2 ID:2030 Topic: Sexual Harassment Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Professionalism, Workplace Civility, Learning Reinforcement Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Planned Spontaneous Recognition
    New eLearning Course

    New Micro-Learning! You want high performance from your employees. You push them to give you exceptional results. In doing so you often raise stress levels-theirs and yours! This can create a potentially explosive situation. If you want to diffuse that possibility and keep your team motivated, try introducing Planned Spontaneous Recognition.

    #3 ID:2277 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Management, Leading Course Level: Intermediate Seat Time: 6 Minutes
  • Training Briefs™ Serving the Customer
    New eLearning Course

    New Micro-Learning! Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long.

    #4 ID:2254 Topic: Customer Service Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Are Your Employees Engaged?
    New eLearning Course

    New Micro-Learning! Employee engagement is a workplace approach resulting in the right conditions for all members of an organization to give of their best each day. Engaged employees are committed to their organization’s goals and values, and motivated to contribute to organizational success, with an enhanced sense of their own well-being.

    #5 ID:2253 Topic: Motivation Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Team Builder or Retention Aid, Leading Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Avoiding Reverse Discrimination in Hiring
    New eLearning Course

    New Micro-Learning! On paper, recruiting a new employee might appear to be a simple process. In reality, it’s an extremely complex process, and in every step of the way you need to be aware of certain legal implications. There are five common pitfalls in the recruiting and hiring process that you need to be mindful of; describing the job, dealing with protected groups, avoiding illegal questions, conducting legal reference check, and avoiding reverse discrimination. In this module, we will explore the topic of avoiding reverse discrimination.

    #6 ID:2306 Topic: Hiring & Recruiting Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management Course Level: Intermediate Seat Time: 5 Minutes
  • TrainingBriefs™ Behavior-Based Interviewing – Following a Lead
    New eLearning Course

    New Micro-Learning! This course lays out an interviewing strategy best used when you want to clarify or expand something a candidate says or implies by his or her body language. This strategy involves asking follow-up questions based on verbal and non-verbal clues and often requires you to share an observation first.

    #7 ID:2324 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Behavior-Based Interviewing – Probing for Current Work Examples
    New eLearning Course

    New Micro-Learning! When it comes to interviewing, clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. The Probing for Current Work Examples strategy is best used when a candidate provides an answer involving an event, which took place many years ago. Because the candidate’s skills may have changed significantly since that time, it makes sense to ask for a more current example.

    #8 ID:2329 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Behavior-Based Interviewing – Seeking Contrary Evidence
    New eLearning Course

    New Micro-Learning! Clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. Then, you have to ask job-related probes to get the whole picture of the candidate’s skills. In this course, you'll explore the topic of seeking contrary evidence.

    #9 ID:2327 Topic: Interviewing Learning Paths: Leadership, Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Management, Hiring & Recruiting Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Behavior-Based Interviewing – Target of the Question
    New eLearning Course

    New Micro-Learning! A behavior-based interview uses a structured interview that organizes questions under job skills, or competencies. Clear, pre-planned questions help the candidate know how to answer. But often a candidate’s initial answer isn’t enough. In this course, we'll explore the topic of returning to the target of the question.

    #10 ID:2320 Topic: Interviewing Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Leadership, Hiring & Recruiting Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Behind the Times
    New eLearning Course

    New Micro-Learning! Harassment and/or discrimination in the workplace is a very serious issue. This course takes a quick look at the potential consequences of making comments about an employee’s work habits that could possibly be construed as age bias or discrimination.

    #11 ID:2267 Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Discrimination Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Being Cooperative and Respectful
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course you'll learn about three ways you can be cooperative and respectful in the workplace; building relationships, sharing the credit and keeping your manager informed.

    #12 ID:2316 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Being Positive and Proactive
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. The course takes a look at the concept of being positive and proactive in all that you do.

    #13 ID:2315 Topic: Professionalism Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Being Transparent
    New eLearning Course

    New Micro-Learning! The value of honesty in business has obvious and subtle implications. Unfortunately, there are times when individuals are asked to be less than totally honest in order to paint a brighter financial picture. In this course, you’ll observe two coworkers discussing an upcoming presentation to the board of directors. The boss is pressuring his subordinate to paint a picture that is brighter than it actually is.

    #14 ID:2309 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Change? No Thanks!
    New eLearning Course

    New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!

    #15 ID:2208 Topic: Change Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Interpersonal Skills, Leadership, Management Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Cheating the System
    New eLearning Course

    New Micro-Learning! Most of the ethical misconduct in an organization is the small bad choices that employees make day to day. Breaking simple policies or taking advantage of privileges and benefits (like PTO) may not seem like serious ethical misconduct – but these infractions are a reflection of what kind of employee you are or could become. Small bad choices may lead to bigger bad choices.

    #16 ID:2311 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Coaching Basics
    New eLearning Course

    New Micro-Learning! Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? Yes, coaching can be scary. You have to excel in the necessary interpersonal skills while at the same time follow a process. You need to engage your employee in recognizing and solving the current problem. And, you need to help develop his or hers own problem-solving capabilities.

    #17 ID:2342 Topic: Coaching & Mentoring Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Leadership, Professionalism Course Level: Foundational Seat Time: 5 Minutes
  • TrainingBriefs™ Communicating & Listening
    New eLearning Course

    New Micro-Learning! Excelling at work doesn’t simply mean you should be good at what you do, but how professionally you conduct yourself in a team. In this course, we’ll explore the power of effectively communicating and listening.

    #18 ID:2314 Topic: Communication & Influencing Learning Path: Personal Performance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills Course Level: Foundational Seat Time: 6 minutes
  • TrainingBriefs™ Communication Tools
    New eLearning Course

    New Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.

    #19 ID:2336 Topic: Leading Learning Path: Leadership Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication Course Level: Foundational Seat Time: 6 Minutes
  • TrainingBriefs™ Confidential Information
    New eLearning Course

    New Micro-Learning! Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe. This course delves into the importance of keeping things confidential.

    #20 ID:2326 Topic: Ethics Learning Path: Ethics & Compliance Type: eLearning - TrainingBriefs™ Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Course Level: Intermediate Seat Time: 6 Minutes