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Results for Type: Video Summary

  • Discipline & Termination: Three Actions for Keeping It Legal
    Recently Updated

    A quick review of actions and tips that managers can take to keep discipline and termination actions legal.

    #1 ID:163
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed Captioned
  • Bad Apples - Program Conclusion/Review Five Steps

    Review a five-step strategy for dealing with bad attitudes.

    #2 ID:47
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed Captioned
  • Be S.A.F.E. (Not Sorry) - Program Conclusion/S.A.F.E. Model Review

    A review of what it takes to be safe in the workplace; the S.A.F.E. model explained.

    #3 ID:55
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
  • Bury My Heart at Conference Room B - Program Wrap Up/Close

    Perspective on the difference between a manager's responsibility to the organization and the leader's responsibility to himself or herself.

    #4 ID:64
    Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading Closed Captioned
  • Clarify. Communicate. Commit.

    Summary of process involved in productively responding to change.

    #5 ID:261
    Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Coaching for S.A.L.E.™ Success: Program Conclusion

    Program summary for Coaching for S.A.L.E. Success.

    #6 ID:597
    Topic: Sales & Service Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Coaching & Mentoring Closed Captioned
  • Conflict 101™ - The Bottom Line

    There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.

    #7 ID:1966
    Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • Courage 2 Coach™ - Program Conclusion / The Bottom Line

    This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!

    #8 ID:1722
    Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed Captioned
  • Everybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"

    Summary of how to use the three steps involved in turning conflict into collaboration

    #9 ID:78
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Professionalism Closed Captioned
  • F.A.I.R. in Action - Conclusion

    Summary of feedback,assistance,inclusion and respect in action

    #10 ID:404
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Closed Captioned
  • FMLA - Benefits of the Family Medical Leave Act

    It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.

    #11 ID:1530
    Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed Captioned
  • Generations - Program Closing/M.E.E.T. Model Review

    Review of M.E.E.T. model and key points about treating all generations with respect

    #12 ID:101
    Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Generational Challenges Closed Captioned
  • Glad I Could Help - Program Conclusion/Summary/Review

    Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.

    #13 ID:118
    Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed Captioned
  • I Can A.C.E. That Problem

    Review and reinforce the A.C.E. It!™ problem-solving model.

    #14 ID:23
    Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed Captioned
  • Integrity Every Day: Program Conclusion

    Summarizes how to maintain integrity each and every day.

    #15 ID:586
    Topic: Ethics Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Government Other Topics: Change, Communication, Interpersonal Skills, Professionalism Closed Captioned
  • It's Not Just About Sex Anymore - Program Closing/Summary It's All About Respect

    Summarizes key points on how harassment and discrimination are not just about sex; reinforces mutual responsibility to treat everyone with respect

    #16 ID:128
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Compliance, Professionalism Closed Captioned
  • It's Our Job to Prevent Unacceptable Workplace Behavior

    Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.

    #17 ID:270
    Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Leadership, Discrimination Closed Captioned
  • It's Still Not Just About Sex Anymore™ - Program Summary

    It's still not just about sex anymore. And you know what? It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.

    #18 ID:1954
    Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Sexual Harassment, Discrimination Closed Captioned
  • It's the Law™ - Program Conclusion

    Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.

    #19 ID:138
    Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism Closed Captioned
  • Johnny the Bagger® - Final Thought

    How to provide service from the heart

    #20 ID:405
    Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service