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Discipline & Termination: Three Actions for Keeping It Legal
A quick review of actions and tips that managers can take to keep discipline and termination actions legal.
#1 ID:163Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Professionalism Closed CaptionedBad Apples - Program Conclusion/Review Five Steps
Review a five-step strategy for dealing with bad attitudes.
#2 ID:47Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Change, Communication, Interpersonal Skills, Professionalism, Collaboration Closed CaptionedBe S.A.F.E. (Not Sorry) - Program Conclusion/S.A.F.E. Model Review
A review of what it takes to be safe in the workplace; the S.A.F.E. model explained.
#3 ID:55Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General Other Topics: Communication, Harassment Prevention, Interpersonal Skills, Professionalism Closed CaptionedBury My Heart at Conference Room B - Program Wrap Up/Close
Perspective on the difference between a manager's responsibility to the organization and the leader's responsibility to himself or herself.
#4 ID:64Topic: Leadership Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Change, Communication, Motivation, Leading Closed CaptionedClarify. Communicate. Commit.
Summary of process involved in productively responding to change.
#5 ID:261Topic: Change Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed CaptionedCoaching for S.A.L.E.™ Success: Program Conclusion
Program summary for Coaching for S.A.L.E. Success.
#6 ID:597Topic: Sales & Service Learning Path: Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Coaching & Mentoring Closed CaptionedConflict 101™ - The Bottom Line
There’s no doubt that dealing with conflict is challenging but may not always be easy. But, it’s important to learn how-to-deal with “conflict” in a healthy and positive way.
#7 ID:1966Topic: Conflict Resolution Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Interpersonal Skills, Professionalism Closed CaptionedCourage 2 Coach™ - Program Conclusion / The Bottom Line
This quick video provides a quick summary of the C2C model and how it's simplicity is still a powerful way to get the most out of your employees. The bottom line... coaching works!
#8 ID:1722Topic: Coaching & Mentoring Learning Paths: Leadership, Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Interpersonal Skills, Professionalism Closed CaptionedEverybody Wins - Program Conclusion/Review Three-Steps/"Making Sure Everybody Wins"
Summary of how to use the three steps involved in turning conflict into collaboration
#9 ID:78Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Professionalism Closed CaptionedF.A.I.R. in Action - Conclusion
Summary of feedback,assistance,inclusion and respect in action
#10 ID:404Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism Closed CaptionedFMLA - Benefits of the Family Medical Leave Act
It's important to remember the benefits of the FMLA. It provides employees with the means to take care of important personal obligations without having to worry about the impact on their careers. And it provides you with a tool to attract and retain motivated and productive employees. And that's a good thing.
#11 ID:1530Topic: Compliance Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Management, Professionalism Closed CaptionedGenerations - Program Closing/M.E.E.T. Model Review
Review of M.E.E.T. model and key points about treating all generations with respect
#12 ID:101Topic: Diversity Dynamics Learning Path: Diversity, Equity, Inclusion & Respect Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism, Generational Challenges Closed CaptionedGlad I Could Help - Program Conclusion/Summary/Review
Summarizing key points of the "Glad I Could Help" approach to meeting customers' needs.
#13 ID:118Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality Other Topics: Communication, Interpersonal Skills, Professionalism Closed CaptionedI Can A.C.E. That Problem
Review and reinforce the A.C.E. It!™ problem-solving model.
#14 ID:23Topic: Interpersonal Skills Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Industrial & Manufacturing, Office & General Other Topics: Change, Communication, Leadership, Sales & Service Closed CaptionedIntegrity Every Day: Program Conclusion
Summarizes how to maintain integrity each and every day.
#15 ID:586Topic: Ethics Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Government Other Topics: Change, Communication, Interpersonal Skills, Professionalism Closed CaptionedIt's Not Just About Sex Anymore - Program Closing/Summary It's All About Respect
Summarizes key points on how harassment and discrimination are not just about sex; reinforces mutual responsibility to treat everyone with respect
#16 ID:128Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Compliance, Professionalism Closed CaptionedIt's Our Job to Prevent Unacceptable Workplace Behavior
Review how to avoid unprofessional, prohibited and illegal behaviors that can lead to workplace harassment and discrimination.
#17 ID:270Topic: Compliance Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Harassment Prevention, Leadership, Discrimination Closed CaptionedIt's Still Not Just About Sex Anymore™ - Program Summary
It's still not just about sex anymore. And you know what? It shouldn't be. Because we all have a right to come to work and have it be a place where we're respected, where we're treated fairly, where we can focus on our work and do a good job.
#18 ID:1954Topic: Harassment Prevention Learning Path: Ethics & Compliance Type: Video Summary Suggested Industry Usage: Healthcare, Industrial & Manufacturing, Office & General, Retail & Hospitality, Government Other Topics: Compliance, Sexual Harassment, Discrimination Closed CaptionedIt's the Law™ - Program Conclusion
Summarizes the basic guidelines managers can use to avoid costly lawsuits and keep their organizations out of court.
#19 ID:138Topic: Management Learning Paths: Ethics & Compliance, Leadership Type: Video Summary Suggested Industry Usage: Office & General Other Topics: Communication, Compliance, Diversity Dynamics, Harassment Prevention, Interpersonal Skills, Professionalism Closed CaptionedJohnny the Bagger® - Final Thought
How to provide service from the heart
#20 ID:405Topic: Customer Service Learning Path: Personal Performance Type: Video Summary Suggested Industry Usage: Office & General, Retail & Hospitality Other Topics: Change, Communication, Motivation, Interpersonal Skills, Professionalism, Customer Service